HubSpot CRM Software

HubSpot CRM Software Reviews

Claimed

Claimed

Total 2576 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

30%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

H

Haylie

Hospital & Health Care, 11-50 employees

More than a year

5.0
October 2023

Tracks contacts

Pros

The contact feature for creating a lead database proves helpful allowing notes for each encounter.

Cons

I do not like that you can't edit a note after it is entered for a contact.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

Y

Yongmei

Events Services, 1-10 employees

More than a year

5.0
October 2023

Our business relies on Hubspot

Pros

It is userfriendly an allinone marketing tool with an intuitive and pleasant layout.

Cons

Its on the expensive side compared to other email platforms. We tried others but ultimately decided to stick with HubSpot because it is more reliable easy to use and has more useful features.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

E

Elena

Health, Wellness and Fitness, 1-10 employees

4.0
October 2023

HubSpot Marketing

Pros

The availability of learning opportunities like blogs and videos along with templates is liked.

Cons

It takes a while to figure out how to use different parts of it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

L

Liam

Retail, 11-50 employees

More than a year

4.0
October 2023

Great to use if you know what you are doing

Pros

Having a tool where all data sits is considered great.

Cons

The email marketing tool isn't as great as others and the freedom isn't quite there.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

S

Samantha

Human Resources, 1-10 employees

Less than a year

3.0
October 2023

The Worst Accessibility I've Ever See

Pros

No enjoyable aspects were found in HubSpot.

Cons

Opening HubSpot is overwhelming due to its multitude of options leading to confusion and anxiety especially for someone with severe ADHD. The software's complexity and numerous features make performing specific tasks challenging often resulting in accidental clicks and the need to rediscover tasks. The site's layout adds to the confusion making it a source of stress during use.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

6

I

Ismail

Writing and Editing, 1-10 employees

More than a year

4.0
October 2023

incredible app and helping so much

Pros

The userfriendly interface and intuitive features make HubSpot accessible to both marketing professionals and beginners.

Cons

It's a good app but relatively expensive especially for small businesses or startups. The pricing can vary depending on specific features and services required.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

S

Sayan

Computer Hardware, 1-10 employees

Less than a year

4.0
October 2023

Handy with its WordPress plugin

Pros

HubSpot's plugin for websites built with opensource WordPress is handy for taking marketing to the next level integrating seamlessly with email marketing software through Zapier.

Cons

As of now I do not have any dislikes HubSpot is a powerful marketing tool.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

S

Suebrett

Marketing and Advertising, 1-10 employees

Less than a year

5.0
October 2023

Essential To My Daily Work

Pros

Very easy to use keeps all team members organized and ensures everyone is on the same page.

Cons

No complaints The knowledge base makes overcoming any hiccups easy.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

N

Nouamane

Internet, 1-10 employees

2.0
October 2023

I like hubspot marketing

Pros

It's used for most digital marketing on various platforms.

Cons

Promotion ads all social media marketing.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

5

Functionality

4

A

Adil

Electrical/Electronic Manufacturing, 1-10 employees

5.0
October 2023

Is good service and support good application

Pros

Good job of keeping working and support.

Cons

Good.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

M

Mostafa

Animation, 1-10 employees

More than a year

5.0
October 2023

I really liked my Write a reviewe for hubspot marketing hub experience

Pros

HubSpot Marketing Center offers a wide range of tools and features for digital marketing covering content creation social media management email marketing lead generation and analytics.

Cons

Since technology is evolving rapidly constant updates and changes can create challenges for users relying on specific settings and methods.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

M

Marko

Marketing and Advertising, 1-10 employees

Less than a year

4.0
October 2023

MustHave for email marketing and lead nurture

Pros

HubSpot is easy to use allowing cold outreach which is a positive aspect not found in other platforms like Mailjet and Mailchimp.

Cons

Some features feel dated compared to other competing AI platforms.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

E

Edwin

Retail, 1-10 employees

More than a year

5.0
October 2023

Hubspot Remarkerting

Pros

The tool excels in capturing carts monitoring emails initiating recovery for bounced carts and generating essential leads.

Cons

The WordPress plugin is a little heavy on website speed but aside from that perfect WordPress integration.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

D

Divaldo

Consumer Services, 1-10 employees

Less than 6 months

5.0
October 2023

Good tool but very expensive.

Pros

HubSpot is excellent being one of the first popular companies in the region and offering an allinone solution for marketing and sales projects.

Cons

Since I started using it I always felt that the prices were too high. While the tool itself deserves the value with more affordable solutions entering the market it lost its charm for me. They could review the prices.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

F

Fredrik

Marketing and Advertising, 11-50 employees

More than a year

5.0
October 2023

Hubspot for new marketing management

Pros

The ease of use and total solution for marketing and sales tasks make HubSpot stand out. It aids in communication with new and existing customers following every step from one place.

Cons

Being a big platform it takes a lot of time to migrate to the system but the benefits are worth the effort.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

A

Adeena

Health, Wellness and Fitness, 51-100 employees

More than a year

5.0
October 2023

Mobile friendly

Pros

The mobilefriendly aspect of HubSpot is appreciated for marketing on the go.

Cons

Nothing to complain about I love this software.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

Less than 6 months

5.0
October 2023

HubSpot review

Pros

HubSpot is a beautiful and helpful website providing independence and wealth in the business field for a great experience.

Cons

Sometimes support takes a little longer and the payment process is not easily understood.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

D

Douglas

Marketing and Advertising, 1-10 employees

More than a year

4.0
October 2023

Unlocking Growth with HubSpot A Software Review

Pros

Integration with CRM is seamless enhancing communication and collaboration between marketing and sales teams.

Cons

Cost HubSpot Marketing Hub can be relatively expensive especially for small businesses and startups. The pricing structure while flexible can be a barrier for organizations with limited budgets.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

R

Romash

Information Technology and Services, 11-50 employees

Less than a year

5.0
October 2023

Streamlining Marketing with HubSpot

Pros

HubSpot Marketing Hub has revolutionized marketing tasks streamlining campaigns and providing valuable analytics making it a goto tool for businesses.

Cons

New users may find the vast number of features overwhelming at first but the learning curve is worthwhile.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

M

Morgan

Real Estate, 51-100 employees

More than a year

5.0
October 2023

Great Email Marketing Option for Real Estate

Pros

Creating lists from real estate contacts using easytobuild email tools and receiving analytics in one spot are highlighted features.

Cons

There are so many options that building can be almost overly customizable. They could provide more analytics.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9