Anonymous
Not Specified, 1-10 employees
More than a year
“Review on Hubspot Free version for lead management”
Pros
HubSpot's app is useful and very easy to use significantly improving business operations.
Cons
Platform confusion and occasional slowness on certain computers are mentioned.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Shaswati
Education Management, 500+ employees
Less than a year
“Review for Hub Spot Marketing Hub”
Pros
HubSpot is easy to use and intuitive allowing for the creation of workflows contact properties marketing campaigns and leadcapture events.
Cons
No demerits are identified the tool is described as superb.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Joseph
Computer Software, 101-500 employees
More than a year
“One of My Favorite DaytoDay Tools”
Pros
HubSpot is convenient for generating reports accessing realtime forms overseeing social media and consolidating emails within a single platform.
Cons
The most significant drawback involves challenges with email delivery health and quarantined contacts. Limitations are observed in lead scoring list building reporting workflow triggers and certain aspects of lead tracking. Some functionalities that are essential for specific needs are absent from the system. Integration with Salesforce became complicated quickly requiring consistent maintenance. Inconsistent formats like phone numbers can make specific searches challenging.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Muthu
Information Technology and Services, 51-100 employees
More than a year
“An exceptional 360 marketing tool that stands out from the rest”
Pros
HubSpot has streamlined our marketing efforts by providing a comprehensive suite of tools within the Marketing Hub. This allinone platform allows us to track campaigns leads and clients seamlessly. It eliminates the need to switch between multiple platforms manage various passwords and pay for individual services separately. The userfriendly interface and powerful features have increased our productivity saved money on social media management and enhanced our ability to monitor and optimize our marketing strategies.
Cons
Inconsistent formats can make searches challenging.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Karol
Translation and Localization, 1-10 employees
More than a year
“HubSpot Marketing Hub all in one place”
Pros
HubSpot stands out for its quality performance and support offering everything in one place.
Cons
The free plan lacks many features necessitating a quick upgrade but overall customization is sometimes limited.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
MacKenzie
Marketing and Advertising, 51-100 employees
More than a year
“Hub Spot Keeps Sales Moving”
Pros
HubSpot easily integrates with Google mail reducing duplicate work and facilitating collaboration.
Cons
Navigation challenges are noted at times but HubSpot's support is appreciated.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Daniel
Insurance, 101-500 employees
Less than a year
“Plug and Play”
Pros
The available templates for message structure are appreciated.
Cons
More options and templates are desired for additional content variety.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Miguel
Computer Games, 1-10 employees
“Offers incredible possibilities in the free version”
Pros
HubSpot offers many tools and is starting to be loved for various purposes.
Cons
Using the free version is recommended despite its limitations.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Peter
Marketing and Advertising, 1-10 employees
Less than 6 months
“HubSpot Marketing Hub Student Review”
Pros
HubSpot Marketing Hub stands out for its high level of functions surpassing other platforms.
Cons
Occasionally materials loading speed is mentioned as a drawback but overall HubSpot functions well.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Amanda
Retail, 51-100 employees
More than a year
“HubSpot Review”
Pros
Userfriendliness and great quality are standout features of HubSpot Marketing Hub.
Cons
No specific dislikes are mentioned at present.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Michael
Retail, 1-10 employees
“Definitely worth the expense if you have the sales to afford more than the free trial”
Pros
HubSpot provides excellent customer service and support.
Cons
The free option is limited and the overall cost can be high for extensive services.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Zach
Information Technology and Services, 51-100 employees
More than a year
“The Best CRM to Get Started On”
Pros
I find HubSpot to be the most userfriendly CRM compared to Microsoft Dynamics Salesforce and others. It stands out for its simplicity and ease of implementation making it ideal for small teams with limited time and resources. From designing emails to social media publishing each tool is straightforward and the dashboards are clean easy to generate and simple to manage.
Cons
The sole concern is the cost of HubSpot Marketing Hub. While it stands out as a comprehensive and powerful marketing automation tool it also ranks among the priciest options in the market. This elevated cost might pose challenges for small businesses and startups lacking the same financial resources as larger companies.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Katherine
Health, Wellness and Fitness, 1-10 employees
Less than a year
“HubSpot Marketing Hub Review”
Pros
HubSpot Marketing Hub allows for an elevated marketing level offering features and tools for customized content creation and campaign management.
Cons
My primary reservation revolves around the pricing of HubSpot Marketing Hub. Despite being a remarkably comprehensive and potent marketing automation tool it also positions itself as one of the more expensive solutions available. This higher cost could be a significant obstacle for smaller businesses and startups that may not have the financial capacity of larger enterprises.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Rebecca
Information Technology and Services, 1-10 employees
More than a year
“Has it uses but not sure I'd chose to use it myself if given other options”
Pros
HubSpot offers useful tools and assets for CRM management especially once inducted and customized.
Cons
Bulkiness and occasional lead duplication are mentioned as potential challenges.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Md Rakibul
Marketing and Advertising, 51-100 employees
More than a year
“This is one of the tools that I love the most.”
Pros
HubSpot Marketing Hub is a versatile web application that I use for various purposes. It offers a convenient email tracking tool that doesn't cause spam issues. For email marketing it allows me to send up to 2000 emails for free from the HubSpot email server providing proper analytics data. Overall it's one of my favorite tools for its multifunctionality and userfriendly features.
Cons
Some issues were encountered with creating a workflow email system after payment.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Anjali
Computer Software, 51-100 employees
Less than a year
“Best in Class 360 Marketing Tool”
Pros
HubSpot's platform is convenient for generating reports accessing forms overseeing social media and consolidating emails in one place.
Cons
The platform's cost feature accessibility and information location are noted as potential drawbacks.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Karen
Professional Training & Coaching, 1-10 employees
“All in a box marketing hub”
Pros
The contact and lead capture feature is easy to use and userfriendly facilitating easy tracking.
Cons
Pricing especially for certain features is considered a drawback.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Joypatience
Arts and Crafts, 1-10 employees
More than a year
“Hubspot Product Review”
Pros
The ability to plan social media content effortlessly and let HubSpot automate it is appreciated.
Cons
Access to some features requires high payment.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Cris Soyosa
Marketing and Advertising, 500+ employees
Less than a year
“Customer journey toolkit”
Pros
One thing I appreciate most is that it gives companies access to a wide range of marketing, sales and customer service tools. It comes with plenty of features that let organizations manage the entire customer journey, helping them attract, engage and delight customers more effectively. The biggest strengths for me are its marketing automation, sales automation and customer support capabilities. It also offers many certifications for users which adds a lot of value.
Cons
Getting to an expert level with this CRM does require training.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Tomi Ajayi
Human Resources, 11-50 employees
More than a year
“Friendly and easy to use”
Pros
Interface feels very simple to navigate and the whole platform is genuinely user-friendly.
Cons
Honestly, I don't have any complaints about it so I'd say it has been excellent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10