Marketo Engage Software Reviews
Total 515 reviews
4.2
All reviews are from verified customers
Rating Distribution
5
Stars37%
4
Stars48%
3
Stars14%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Small-Business, 11-50 employees
“Everything in one place!
Pros
the biggest benefit is having everything consolidated in one place , my emails, target lists and landing pages are all together, which makes managing campaigns much simpler. I also find the interface very interactive and it didn't take me long at all to get comfortable with it.
Cons
It sometimes becomes noticeably slow and that lag can be frustrating when I'm trying to move quickly and stay productive.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Pankaj S.
Mid-Market, 11-50 employees
“Excellent support and implementation
Pros
I truly value how simple the implementation process is and it offers a wide range of tools that support our marketing campaigns. Whenever I've needed help, the customer support team has been fantastic and responsive.
Cons
Overall I don't have any major complaints but the user interface could definitely benefit from some refinements.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Dharmendra G.
Small-Business, 11-50 employees
“analyzing datasets was frustrating
Pros
For several months now I've relied on this tool in my R&D and marketing analysis work as a lab assistant. It has helped me refine my marketing strategies and algorithms
Cons
In comparison to other tools I've tried, this one doesn't feel very user-friendly at all. I ran into many problems while attempting to analyze market products and datasets, which made the process frustrating and slow.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
8
Functionality
7
DINESH D.
Small-Business, 51-100 employees
“Supportive yet slow to fix
Pros
It is useful for deepening my understanding of market management strategies. It comes packed with lots of new features, the customer support is top-notch and getting it up and running was easier than I expected.
Cons
I spend ages trying to resolve simple problems�
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
AAYUSH M.
Mid-Market, 1-10 employees
“helpful for future planning
Pros
this tool is incredibly helpful for market analysis and it makes deciding which future rollouts to pursue much simpler.
Cons
I've noticed that most features require a paid plan which means I couldn't fully test how well the software works before deciding to subscribe.
Rating Distribution
Ease of use
9
Value for money
6
Customer Support
10
Functionality
9
Yash S.
Enterprise, 1-10 employees
“Comprehensive but costly
Pros
The marketing automation tools are amzing, they handle every campaign and workflow I need without missing anything. The interface feels lively and interactive, so I can locate tools or reports quickly without getting buried in endless menus. Whenever I've had questions, the support team has been excellent, responding fast and helping me resolve issues quickly.
Cons
The cost can add up quickly which is tough for small teams or people working alone with tight budgets. It definitely takes time to learn. I spent a while getting used to all the advanced tools. Also, I've had frustrating problems trying to connect it with our other systems and I've heard from others that they run into similar issues with integrations.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
9
Functionality
8
Ravindra M.
Small-Business, 11-50 employees
“Accurate yet tedious tool
Pros
I am confident the information it provides is accurate and I find the overall content quality to be genuinely strong.
Cons
It sometimes asks me to add more keywords which can feel a little repetitive. Even though it's easy to set up and use, having to type extra things in from time to time can slow me down.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Anmol D.
Small-Business, 1-10 employees
“simple start with too much tutorial
Pros
I find the interface very user-friendly...everything is laid out in easy and simple steps. Because I can quickly understand the marketing tasks and workflows, my productivity at work has clearly increased.
Cons
When I first started, there were way too many tutorials, it totally overwhelmed me and made it super confusing to even figure out where to begin.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Rajiv M.
Small-Business, 11-50 employees
“Not Beginner-Friendly
Pros
I use this tool to collect customer journey data and UX insights that genuinely help me refine my design work. Its CRM and AI capabilities provide the details I need to make more informed, user-centered design choices overall.
Cons
You need some tech skills to really use it well, especially when it comes to AI tools like ChatGPT. This can make it hard for people who aren't very comfortable with technology.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
9
Functionality
7
Nishra S.
Mid-Market, 11-50 employees
“Perfect tool with occasional issues
Pros
What I really like is how smoothly content plugs in and how easy it is for me to put together useful sales reports. Lead routing happens without a hitch and I find handling email lists inside the platform to be incredibly simple and reliable. It's a very cohesive tool overall.
Cons
I do get annoyed when it freezes occasionally, because those interruptions can affect my workflow and are frustrating to handle.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Anonymous
Mid-Market, 11-50 employees
“Aligned but frustratingly buggy
Pros
Once I became comfortable using it, this platform helped align our campaigns across regions, supporting both global and local efforts within our teams. I've noticed tangible gains in overall operational efficiency across the board.
Cons
The user interface is dated and I face bugs quite regularly which makes the entire experience rather frustrating.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
8
Functionality
8
Rajan P.
Small-Business, 11-50 employees
“Great price! does it all!
Pros
Pricing here is very competitive and it's been very useful for what we need.
Cons
all my requirements are met and honestly I can't think of any negatives worth noting.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than a year
“Good marketing activities automation tool
Pros
I appreciate the marketing automation advantages it offers such as email configuration newsletter creation lead generation and tracking.
Cons
Integrating the tool into a standard working environment could be made easier considering the overlapping functionalities of several advanced tools.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
7
Functionality
6
Bhrigu Bharadwaj P.
Small-Business, 1-10 employees
“Excellent but expensive & complex
Pros
What really stands out to me are the lead management features , they're outstanding and I love how easyly the system handles email delivery and coordinates marketing projects. Integration went smoothly, and getting it up and running was about as easy as it gets. The CRM tools are actually practical and I enjoy how the formulas operate , everything progresses in a clear, logical step-by-step manner that makes perfect sense.
Cons
it can be quite expensive and its quite difficult to use before I feel fully comfortable with all the features , though they do provide plenty of helpful training materials and videos to guide me through the process.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
9
Functionality
8
Chilliu H.
Small-Business, 1-10 employees
“Speeds company growth
Pros
this marketing platform accelerates company growth by effectively delivering the right information to customers in the market. Its integrations make juggling projects and data much easier which complements the product's core capability , coordinating marketing campaigns and expanding product variety to capture more revenue.
Cons
The main problem I've run into is that the orchestration can glitch while I'm setting up marketing campaigns. When that happens everything freezes and I lose all progress. It's incredibly annoying because then I end up rewriting the code for each product from scratch and reconstructing the whole orchestration workflow all over again.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
9
Anonymous
Small-Business, 1-10 employees
“good tool but not budget friendly :(
Pros
It uses data to predict customer behavior, almost like seeing into the future. The fact that it can change our marketing strategy in real time makes our campaigns very quick to adapt and powerful. It honestly feels like a hidden advantage that keeps me one step ahead of the latest trends.
Cons
The customization is good but it's very expensive. It might be too costly for small businesses or anyone on a tight budget. You need to spend a lot of money and time to make it work really well.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
10
Functionality
8
Siddhi J.
Small-Business, 11-50 employees
“Improved my operational efficiency
Pros
Tracking tasks and workflows is far easier with this app and I've certainly seen my operational efficiency get better ever since I began using it.
Cons
I have not come across anything worth complaining about up to this point.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Krina S.
Enterprise, 11-50 employees
“best for beginners but pricey
Pros
It provides top-notch marketing services suitable for companies of any scale. The audience-targeting features are superb and make it a lot easier to connect with the right people. What stood out most to me is how accessible it is for beginners even folks new to marketing can hop in and start using it without running into big problems.
Cons
Honestly, I find the user experience pretty frustrating at times and to be candid I feel like the subscription price is unreasonably high given the value I'm getting from the service.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
9
Functionality
8
Dipak W.
Mid-Market, 11-50 employees
“Marketing made easy!
Pros
It's been very helpful for our marketing needs and has made managing campaigns much easier than it was before.
Cons
I can hardly find anything wrong with this one.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karan H.
Small-Business, 11-50 employees
“Helpful but needs training
Pros
This modern engagement platform makes it incredibly easy for me to reach out to clients across multiple marketing channels and clearly showcase our products. The tracking and monitoring tools are top-notch for keeping a handle on every stage of the sales cycle , from producing leads to nurturing relationships and ultimately closing profitable deals. I really value how simple it is to generate reports via Salesforce and CRM integration. Its automated email marketing capabilities are excellent and it also manages content and campaign layouts across different channels which noticeably lifts my team's productivity. What I find most beneficial is its ability to gather and refine marketing data so we can make smarter decisions that drive revenue growth.
Cons
I find that juggling daily tasks and posting on several platforms can become really overwhelming especially when I'm trying to personalize each piece of content without having the proper know-how , it tends to feel unfinished or simply way too much to handle. Automation does provide helpful insights and can lift sales but without clearly defined objectives and a well-thought-out strategy, setting it up is a serious pain. The templates they offer aren't suited to complex goals, although in my experience the investment is worthwhile if my team receives thorough training and builds the skills needed to use the system effectively.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9