Oracle NetSuite

Oracle NetSuite Reviews

Total 1020 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

35%

3

Stars

6%

2

Stars

1%

1

Stars

2%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

TP

Tony Porcheron

Financial Services, 11-50 employees

More than a year

5.0
February 2026

Flexible modules

Pros

The overall setup feels user friendly and the platform's modular design is really flexible. It also connects well with other software tools which makes it fit smoothly into an existing workflow. On top of that, the customer service has been excellent. Any time something pops up, they're quick to help resolve it. The built in training modules are also a big plus and have made onboarding much more manageable.

Cons

Pricing is on the expensive side and it can be a bit frustrating when trying to integrate with Google products. It also seems like it works best when it's used within a larger organization since you get the most value when the broader setup is in place.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

EN

Ernest Nmonwu

Retail, 500+ employees

More than a year

5.0
February 2026

unified cloud for core operations

Pros

Brings multiple business functions together. Accounting, inventory, HR, CRM and analytics-inside one cloud platform. That setup cuts down on data silos and helps everyone make better decisions with up to date information.

Cons

If you want more advanced automation, you often need SuiteScript knowledge or help from developers. That dependency can stretch out the implementation timeline when the team doesn't already have technical expertise on hand.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

AG

andres guevara

Accounting, 51-100 employees

Less than 6 months

5.0
February 2026

all in one NetSuite platform

Pros

Combines financial management, CRM, inventory and reporting in one place so workflows run more efficiently and there's less need to juggle multiple tools. I also appreciate the real time visibility it provides which makes it easier to spot what's going on and make decisions faster. Since it's cloud based, I can access it from anywhere and that really helps with teamwork and day to day flexibility. Overall, it feels scalable and dependable for managing business operations.

Cons

It can feel pretty complex especially for users who are new to it. The interface and setup take time to get used to and the learning curve is definitely steep enough that training is often necessary to understand everything properly. On top of that, configuring certain customizations and reports can take a while. I've also noticed that system performance can occasionally slow down depending on which processes are running. It is powerful but it would benefit from better usability and a smoother setup experience.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

PFSG

Paul Fabian Suarez Guerrero

Retail, 51-100 employees

Free Trial

5.0
February 2026

powerful ERP with strong real time integration

Pros

This is a really powerful ERP platform with a solid underlying infrastructure. Financials, inventory and order management all connect in one place and the integration feels smooth. It also handles growth well, giving real time visibility across teams and the amount of customization is impressive and enough to fit even fairly complex workflows.

Cons

The WMS part is missing some key capabilities especially cubic measurement for warehouse inventory. Without that, tracking box dimensions and calculating storage capacity becomes more manual than I expected. As a result, space planning and order packing are less efficient and you end up relying on workarounds that add extra steps, time and complexity to day to day operations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Accounting, 1-10 employees

More than a year

5.0
February 2026

User friendly interface

Pros

Feels really user friendly and the whole setup doesnt take long to pick up. During tax season, I rely on it for bookkeeping and handling tax work and it's consistently useful for that. I haven't gone through any formal training yet I learned the system quickly and got comfortable fast.

Cons

Pricing is a bit steep. Also, the experience on a Mac isn't great. I ran into issues before while using it on macOS and the interface can feel a little complicated on a Mac computer compared to other setups.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

JM

Juan Mesa

Logistics and Supply Chain, 51-100 employees

More than a year

5.0
February 2026

powerful cross unit access controls

Pros

Accessing everything through the cloud is simple across all business units and the permissions tools make it easy to restrict who can do what. Building workflows is also pretty smooth. Setting up the rules and routing doesn't feel overly complicated.

Cons

On mobile, access is more limited and the cellphone UI feels a bit restrictive. Also, the SCM side feels constrained when it comes to changes so it often ends up needing ongoing developer involvement to keep things moving.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

JP

Jesus P

Telecommunications, 500+ employees

More than a year

5.0
February 2026

NetSuite review

Pros

Agility and how well it adapts to our business needs is solid. We're able to handle the entire operation of our company using just one tool which keeps everything centralized and organized.

Cons

Everything's been working well so far. We haven't run into any problems with the tool yet and it continues to cover all the operations we need for the company.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

YM

Yamile Martinez

Non-Profit Organization Management, 51-100 employees

Less than a year

5.0
February 2026

Quick analysis

Pros

You can access real time data connected to NSPB which has made it a lot easier for us to check whether the budget reflects reality. Having that up-to-the-minute information really speeds up the analysis and keeps everything more grounded.

Cons

Interface isn't very user friendly. Some searches don't return the same information as the reports. That difference could be largely due to poor guidance or setup advice but it can be a bit confusing at times.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

7

DAB

Diego Andres Barrera

Medical Practice, 51-100 employees

Less than a year

5.0
February 2026

unified cloud data with real time truth

Pros

What I value most is its unified cloud architecture which brings all business processes together on a single database. That removes data inconsistencies and gives you a singular tool which makes day to day data management and cross-department automation much smoother-without needing complicated third party integrations.

Cons

On the technical side, it feels harder to keep progressing because the official training materials are pretty expensive. Compared to other technologies where there's plenty of free documentation, here you end up relying heavily on costly subscriptions just to get certified or to learn the newer modules.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

10

OR

Olfrey Romero

Retail, 11-50 employees

More than a year

5.0
February 2026

promising upcoming AI features

Pros

The progress it promises with Artificial Intelligence is impressive. Tasks get handled quickly and with solid efficiency.

Cons

It's missing a Partner feature and I wish there were Colombian localization support that meets local regulations and makes it possible to extract that information properly.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

7

AT

Alvaro Tovar

Financial Services, 51-100 employees

Less than a year

5.0
February 2026

stellar support

Pros

New features in the cloud environment feels really solid especially with the embedded AI. Partner support has been helpful and the events suite is a nice bonus. I also appreciate the included tax options and the added localizations. There's a lot packed into the platform and it keeps getting better with each update.

Cons

Only real downside I've noticed is the additional cost. A few features that are important to have still require paying extra on top of the base offering.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

7

CP

Camilo Pretel

Business Supplies and Equipment, 51-100 employees

Less than a year

5.0
February 2026

great AI automation

Pros

AI driven automation combined with a user friendly interface and they also offer reliable support at both a national and international level.

Cons

The operations and modules are organized across multiple tabs which can make the workflow a bit more complicated at first. That said, it's clearly something you learn as you go and I'd assume the company provides training to help with getting started.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

JM

John Mancera

Hospitality, 500+ employees

More than a year

5.0
February 2026

Highly flexible ERP customization

Pros

Customization in this ERP is genuinely useful. Users can set up their own preferences and tweak the system to match how they work. It also supports building custom workflows which makes the whole process feel more flexible.

Cons

As a NetSuite consultant, I've gotten used to how customizable NetSuite is especially when it comes to extracting data via saved searches and reports. I'd like to see the same level of that workflow/process flexibility here.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

7

CC

Carolina Corrales

Wholesale, 11-50 employees

Less than a year

5.0
February 2026

Time saving platform

Pros

It really stays ahead of the curve and helps us optimize time and speed things up. There's also a strong focus on learning, plus continuous updates that keep everything moving forward.

Cons

There isn't much room to explore the platform more deeply and learn its features more thoroughly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

LB

Leidi Belalcazar

Information Technology and Services, 500+ employees

More than a year

5.0
February 2026

amazingly innovative

Pros

The innovations they're rolling out to keep the work fast and up to date are really impressive and the One World setup for groups is a standout. It feels like the platform is actively evolving to stay ahead rather than staying stuck in the same processes.

Cons

One concern is that it doesn't fully include the localizations for each country and it can feel a bit limited in terms of having the right functionality for everyone across all regions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

HV

Hernan Velez

Apparel & Fashion, 101-500 employees

More than a year

5.0
February 2026

AI driven real time strategy boost

Pros

This is a world class tool and it's clearly ahead of the curve with AI driven innovations. It brings the right set of features and delivers reliable data in real time which makes it easier to make strategic decisions with a smaller margin for error.

Cons

Like any ERP, it comes with a decent installation timeline and requires real cultural changes inside the organization. Still, once you reach the finished product and see how easy it is to use it ends up being worth the effort. That said, the invoicing and collections side could use some improvement.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

CP

Carolina Perdomo

Information Technology and Services, 500+ employees

Less than a year

5.0
February 2026

great support

Pros

I genuinely like how we can use the AI in our day to day work and how it helps the finance team make better decisions.

Cons

I'm just not sure why clients only seem to understand all the features and updates during this kind of event.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

RH

Rafael Hernandez

Entertainment, 500+ employees

Free Trial

5.0
February 2026

user friendly interface

Pros

Interface is super user friendly and the AI integration is handled really well. I used it at an event last year and back then it wasn't set up like this yet so it was noticeable how much smoother and more natural the workflow feels now.

Cons

Since AI is now built in and feels native to the tool, that feature should also come with proper learning management and some user training. Without that extra guidance, it can be harder for people to get the most out of it right away.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

7

FL

Felipe Lloreda

Information Technology and Services, 11-50 employees

Less than a year

5.0
February 2026

Broad functionality

Pros

The AI capabilities and the whole evolution path NetSuite is taking really stand out to me. It also feels very comprehensive overall and I appreciate how broad the functionality is. Staying on the cutting edge matters and this platform seems to be moving in that direction.

Cons

Nothing to report at the moment. No complaints so far, everything has been positive and I don't have any comments right now.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AP

Alfredo Pacheco

Import and Export, 101-500 employees

Less than 6 months

5.0
February 2026

exciting updates

Pros

AI keeps getting developed and the app follows international cloud standards. It's also continuously updated especially around financial integration, including cash flow tracking and the Cash 360 view. Overall, it feels like the platform is actively improving rather than staying static.

Cons

Pricing is on the high side but the rollout expectations are also pretty demanding if you want information in real time. The cost makes sense only if you're fully committed to that level of implementation and performance.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10