Oracle NetSuite Reviews

“great fit for our business needs”

Pros

A good match for what my business actually needs and the interface feels user friendly enough to get started without hassle.

Cons

Because the system is pretty mature and widely adopted, the pricing can feel on the pricey side.

“Fast installation process”

Pros

Cloud first setup and really quick deployment as the company keeps growing.

Cons

Master data management and product lifecycle management can get pretty complex.

“scalable ERP with integrations”

Pros

NetSuite is our primary ERP for accounting and it fits our company's setup really well. We're able to connect it with a lot of different tools for accounts payable workflows, close management and even travel & expense so it covers multiple areas without feeling fragmented. Overall, it's a scalable ERP solution that works well for a mid-sized business.

Cons

Customer support for the most basic options is pricey and reliability isn't always great since many support teams operate offshore. Getting answers through the free support tier can also take days.

“Centralized workflows”

Pros

Everything is centralized in one place so all my processes and information live in a single system. If there's anything I need that's currently outside, I can usually fit it into the setup somehow.

Cons

Sometimes the user interface feels a bit sluggish which slows me down when I'm moving around quickly.

“Solid support”

Pros

The app feels simple to use and the customer support team has been genuinely helpful whenever I needed them.

Cons

Occasionally the performance drops. Pages load slowly and there are times when the server seems to be down which might be related to our larger database size.

“multi currency AI support”

Pros

Multiple currencies and the built in artificial intelligence features have been really helpful for me.

Cons

We haven't started using the budgeting and planning tools yet so I can't comment on how well they work for our needs.

“configurable fields with quick setup”

Pros

Setup is simple and configuring the app is pretty painless. Adding new fields doesn't feel complicated at all.

Cons

Performance can dip sometimes and the cost adds up if you keep adding features since each additional feature can get expensive.

“strong budgeting and tracking”

Pros

Budgeting and financial tracking features are genuinely solid. It's been helpful for keeping my spending organized and watching my money more closely.

Cons

Getting around the dashboard takes a bit of time. The layout and options aren't immediately obvious so there's a learning curve before everything feels natural.

“Simplified workflow”

Pros

From a user perspective, it feels easy to use.

Cons

We rolled this out alongside a pre-SuiteSuccess setup and the tricky part is getting past the level that leads into SuiteSuccess. Reaching that point can be pretty frustrating.

“Strong feature integration”

Pros

Best part for me was how well all the features work together. Everything feels integrated and connected so using one part naturally flows into the next.

Cons

Report customization is the only thing that feels a bit tough at times; getting exactly what you want isn't as easy as I expected.

“Works well”

Pros

Everything has been working well for me so far. The only area that doesn't fully match up is the fixed asset module.

Cons

Fixed Asset module needs improvement. Reporting could also be stronger and the bank rates part could use better handling.

“versatile tool for our needs”

Pros

Has been a solid fit for us because it's genuinely capable and flexible enough to match how our business operates. It covers what we need without forcing us into a rigid setup which made the rollout feel more aligned with our requirements.

Cons

The one area that could use attention is performance speed. We're working on keeping the perception of NetSuite positive while we move through the next phase of the implementation since speed is something we're actively managing.

“powerful ERP but can be slow down”

Pros

It's a pretty powerful ERP and it reliably gets the job done. Once everything is set up, the system does what it's supposed to without much fuss.

Cons

Performance tends to dip especially after you've added a few customizations. After that point it can feel noticeably slower than expected.

“easy to view multiple subsidiaries”

Pros

Biggest win for us is being able to view multiple subsidiaries in one place which has been really useful for how we manage different entities.

Cons

Bank reconciliation still feels pretty manual and that part takes more effort than it should.

“Highly customizable reporting”

Pros

You can customize pretty much everything. Reporting is flexible and custom reports can be modified exactly the way you want them. Having that level of control makes it fit our workflow well.

Cons

A couple of things feel a bit overwhelming at times especially the menus and the admin log in screen. Also some processes don't feel as simple as they should which can slow people down briefly.

“Quick integrations”

Pros

Works across basically any device. Easy to build with so it fits smoothly with how your business runs. Lets you connect fast with other apps and APIs and provides strong inventory analysis. Dashboard setup is simple and you get a lot of useful data right away.

Cons

Tax setup can be a little tricky when you're dealing with parent companies.

“Many useful features”

Pros

Has a lot of functionality and I really appreciate the flexibility to use third party applications and bundles. That makes it feel more versatile than a typical single-purpose tool.

Cons

Implementation took quite a while and there are so many options to choose from that it can get overwhelming when you're first setting everything up.

“Time saving software”

Pros

Project management features are solid and I also really like that the system lets me send emails directly through it. That combination saves time and keeps everything in one place.

Cons

The Advanced PDF/HTML Templates could be easier to update. Making even small changes takes more effort than it should. Also, the pricing feels pretty steep.

“highly customizable suite”

Pros

I really like that it comes with strong customization options and it also makes it effortless to connect e commerce with financials. Since it's cloud based, I can access it remotely from anywhere which gives the business flexibility. The analytics tools are handy too-custom reports are easy to build without starting from scratch. On top of that, the platform includes solid, advanced financial reporting and management features that help keep things under control.

Cons

Learning curve is a little steep so it really does require some training to get comfortable. Pricing can feel high as well especially with the subscription costs. Also, a few third party integrations feel somewhat limited compared to what you might expect.

“versatile tool”

Pros

Feels really user friendly and I like how it connects with a bunch of different tools without much hassle.

Cons

There are a few parts of the system interface that still need manual fixing from time to time.