Eddie Rivera
Hospital & Health Care, 500+ employees
Less than a year
“Great value for money”
Pros
The software feels really simple to use and it's a solid deal for the price.
Cons
Every part of it has been genuinely helpful and clear to navigate so there aren't any complaints from me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
G Roy
Automotive, 11-50 employees
Less than a year
“Efficiency boost”
Pros
It helps us organize our workflow and manage efficiency especially while we're working on reducing overall costs.
Cons
That said there are cheaper alternatives with similar features available.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
5
Zachery Graber
E-Learning, 500+ employees
More than a year
“Brings a lot to the table”
Pros
Everything from a user friendly interface to the ability to keep all the key data in one central hub for quick reference. I also really appreciate the dependencies functionality because digging into underlying details or support is simple and helps me find exactly what I need without wasting time. On top of that its integration capabilities with our other systems especially for calculating commissions has been crucial to how we run day to day operations.
Cons
Switching over to a new NetSuite instance or doing a full system change, can be pretty demanding. You have to make sure all the important data gets transferred and validated in the new environment before the old one goes away which takes careful planning. It's a challenge I've seen with similar systems too but it still raises a lot of questions when instance reconfiguration or reimplementation comes up mid-fiscal year.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Food Production, 500+ employees
Less than a year
“Impressive calculations”
Pros
Calculations are really impressive as they automatically figure out lead time and recommend reordering points.
Cons
Sometimes digging through the database can be a bit frustrating.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Mark Potter
Consumer Goods, 500+ employees
Less than a year
“custom reporting”
Pros
I'm using it to centralize and automate a bunch of financial work. Everything from accounting and asset management to financial planning and data analysis. On top of that the customization options are excellent. I can shape it around how our company operates, build custom reports and set up automated workflows that really simplify our financial processes.
Cons
Navigation can feel a little complicated at times, particularly for new users.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Justin Durfee
Human Resources, 101-500 employees
Less than a year
“easy billing setup”
Pros
Very simple to use and fits the way I needed to work. The billing side of things is especially easy as everything just lines up so payments and invoices are simple to manage.
Cons
There isn't much to complain about here. It's been a fantastic fit for my use case and I haven't run into any real issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Teresa Epperson
Accounting, 1-10 employees
Less than a year
“handles multiple companies at once”
Pros
You can manage multiple companies at the same time which is a big help when everything needs to stay organized under one platform.
Cons
Interface is a bit hard to use and the report layout can be confusing to navigate.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
7
Sam B
Health, Wellness and Fitness, 500+ employees
More than a year
“Good option for startups”
Pros
Good option for startups that just need initial and easy accounting.
Cons
We tested it for supply chain needs since the accounting data was already available there but the feature set felt limited. We ended up switching to other external tools that integrate with this instead.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
7
Functionality
3
William Craig
Information Technology and Services, 51-100 employees
More than a year
“easy to use for billing”
Pros
Really user friendly so getting up to speed was a breeze. I also like how well it handles tracking time and expenses against projects especially for billing.
Cons
Not much I dislike overall. If anything, splitting a single expense across different areas could be a bit simpler.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Priyank Joshi
Information Technology and Services, 500+ employees
Less than a year
“Great user experience”
Pros
The overall experience is great and it includes features that fit well for small and mid size enterprises. Setup doesn't take long and the implementation cost stays reasonable, plus a number of the features are plug and play which is why it quickly became the go to option for many customers.
Cons
Limited flexibility to enhance or customize reports to match specific customer requirements.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
7
Anicet Loko
Broadcast Media, 11-50 employees
Less than a year
“Very easy to use”
Pros
An outstanding ERP solution and it feels pretty easy to use. It's been really helpful for us since it covers customer management and purchasing functions in a way that supports the business directly.
Cons
The features are excellent but the pricing is quite expensive.
Rating Distribution
Ease of use
7
Value for money
5
Customer Support
9
Functionality
5
Eric Buxton
Pharmaceuticals, 51-100 employees
Less than a year
“all in one platform”
Pros
Covers everything you'd expect from an accounting platform. You'll want some training though because the learning curve can be pretty steep especially if you're switching from something simpler like QuickBooks.
Cons
From a developer standpoint, the integration experience was rough. There's a lot of permission setup for each user and if you're not working with admin access, the process gets frustrating really fast. I get why the security model needs multiple layers but dealing with tokens, keys and permissions turned into a major headache. Even after you're connected, you still have to understand the underlying table relationships before you can start writing code to move data back and forth.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
6
Anonymous
Health, Wellness and Fitness, 1-10 employees
Less than a year
“Easy to make mistakes”
Pros
It's pretty complex but somehow still readable and understandable overall.
Cons
There's a lot of autonomy given to the worker and that can cause quite a few mix-ups.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Lillian Griffin
Hospital & Health Care, 500+ employees
Less than a year
“top choice for an ERP”
Pros
After working with several ERP platforms over the years, this has become my top choice. It's flexible enough to fit just about any industry and it's easy to use across the board. I've also served as an Administrator for the program for eight years and I honestly enjoy both the role and the software. At this point, I wouldn't go back to any other ERP.
Cons
Lets you handle a lot which is great though it can also feel like too much. It's worth spending time reviewing the available modules first so you can pick what actually makes sense for your company rather than jumping in blindly.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
9
Kelly Berojouki
Mechanical or Industrial Engineering, 500+ employees
More than a year
“strong reporting”
Pros
Great basic account setup, smooth month end close and solid reporting.
Cons
Revenue recognition, fixed assets and inventory management need more attention.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Christina Hamilton
Wholesale, 1-10 employees
Less than 6 months
“cut down on business operating costs”
Pros
The flexibility is a big plus and it has a wide range of uses that you can tap into for free. That means you're able to cut down on business operating costs while also getting a competitive advantage in whatever you're working on.
Cons
Using it can be a challenge especially when it comes to navigating around. The interface feels overly complex and it doesn't come across as as user friendly as it should.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
9
Functionality
9
Mandy Damrich
Industrial Automation, 51-100 employees
Less than a year
“Quick integrations”
Pros
Customization and the option to connect with other technologies were what made me choose this. It's capable of handling almost anything you might need and if you get stuck, a quick search usually leads you to a workable solution when you can't immediately figure it out.
Cons
Takes time to learn how to customize everything the way you want to. If you're trying to troubleshoot or make changes yourself, getting the right fix can take some digging and research first.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Ana Paula Aguirre
Consumer Goods, 500+ employees
Less than a year
“Real time inventory and shipment control”
Pros
It lets us check inventory stock in real time and also manage shipments before the warehouse fulfills them which makes updating orders much easier to handle.
Cons
Integrating orders from Shopify into this can take a while.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
9
Lamine T
Investment Banking, 500+ employees
Less than a year
“NetSuite is highly adaptable”
Pros
Practical to use and offers a lot of flexibility as a software platform. What stood out is how fully it can be modified to match the way you like to work and what your business needs. On top of that there's a big range of useful features that actually feel effective, not just extra options.
Cons
No issues came up while using it so I can genuinely recommend it.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Ana Botini
Biotechnology, 51-100 employees
More than a year
“really beginner friendly”
Pros
Super simple to use especially if you haven't worked with it before because everything feels very approachable for a first time user.
Cons
Nothing comes to mind that I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10