Overview

Pega is a low-code platform for enterprise automation, AI-driven decision making, and customer engagement. While it has a learning curve for complex use cases, it helps teams build apps faster, automate workflows, and deliver personalized experiences without needing extensive coding expertise.

Pega Specifications

Sales Forecasting

Customer Communication Tracking

Customer Segmentation

Customer Service/Support

View All Specifications

What Is Pega? 

Built for enterprise-grade automation, Pega offers a robust low-code environment that streamlines operations, automates complex processes, and enhances customer engagement. It provides intelligent automation, real-time AI decisioning, and end-to-end case management solutions to improve business efficiency and drive customer-centric experiences.

Pega Pricing

It offers custom pricing based on an organization’s needs. Users can get free trials for some of its features and capabilities. Contact us to get a custom Pega cost quotation.

Pega Integrations

The software supports integration with multiple systems and platforms, such as: 

  • Azure
  • RedHat
  • Kubernetes
  • Snowflake
  • Salesforce
  • AWS
Watch a free Pega demo to learn more about its integration arrangements.

Who Is Pega For? 

The platform is ideal for a wide range of industries and sectors, including: 

  • Healthcare
  • Insurance
  • Finance
  • Government
  • Automotive
  • Manufacturing

Is Pega Right For You? 

Pega is right for you if you are looking for a platform that automates complex workflows, reduces development time, and delivers personalized customer experiences without heavy coding.

Its low-code environment and real-time AI decision making make it ideal for industries like finance, insurance, and government that require scalability, compliance, and operational efficiency.

Still doubtful if Pega is the right fit for you? Connect with our consultants at (661) 384-7070 for further guidance.

Pega Features

Enables both business users and developers to build enterprise-grade apps quickly with drag-and-drop tools and model-driven design. It reduces time to market and minimizes dependency on IT.

See How It Works

It automates complex workflows using AI and rules-based logic. The platform supports robotic process automation (RPA), case management, and process orchestration in one unified platform.

See How It Works

Tracks and manages work from start to finish across departments and systems. This feature provides transparency, accountability, and compliance throughout the process lifecycle.

See How It Works

The platform offers a real-time decisioning engine that delivers next-best-actions for sales, service, and marketing. It personalizes customer experiences by analyzing behavior, preferences, and context.

See How It Works

Unifies marketing, sales, and service functions to support a cohesive customer engagement strategy. Enterprises use it to improve retention and drive cross-sell and upsell opportunities.

See How It Works

Pros And Cons of Pega

Pros

  • Helps build data rules across the company and implement solutions

  • Powerful tools help streamline processes and maximize productivity

  • Allows users to build applications faster with low-code capabilities

Cons

  • Its CRM capabilities can be improved

  • Filtering capabilities on custom dashboards are limited

Pega Reviews

Total 2 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

50%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

A

Anonymous

Small Business, 1-10 employees

4.0
June 2023

Excellent low code development solution

Pros

I find it really user friendly. It makes managing student records and sales processes so much smoother on a daily basis

Cons

Nothing really stands out as problematic. It seems to be moving in a good direction.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

PS

Pranay S.

Enterprise, 500+ employees

5.0
July 2022

Great CRM

Pros

I really appreciate how this stands out as a top player in low code development. Getting an MVP up and running in just 90 days from scratch is impressive. There are no infrastructure issues either and the Pega cloud instance handles all the necessary configurations automatically.

Cons

Cant think of any real complaints after five years with this platform. Whenever small issues do pop up, the development team addresses them pretty quickly in future updates. Its been a solid experience throughout my journey with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

Yes, it offers an API.

It offers a support center, and customers can contact Pega through the client portal and phone.

It offers custom pricing along with free trials for some features and capabilities. You can contact us to get a personalized Pega pricing plan.

Pega integrates with a number of third-party applications, including AWS, Azure, and Snowflake.

The platform supports multiple languages, including English, French, Italian, and Japanese.

It offers mobile apps for both iOS and Android.

Typical users of Pega include businesses in healthcare, finance, and automobile.