Tracker

PhaseWare Tracker

Last Updated Sep 27, 2024

Overview

The PhaseWare Tracker Suite integrates issue tracking, knowledge base, and workflow automation in one solution. The software helps businesses by saving time and scaling from basic ticketing to full customization, focusing on better support for customers.

Overall Rating

Based on 25 users reviews

4.3

Rating Distribution

Positive

92%

Neutral

8%

Negative

0%

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Starting Price
Custom

What Is PhaseWare Tracker?

Overview

PhaseWare Tracker is a comprehensive customer support and help desk solution that offers various features to enhance the support process. Available both as an on-premise and cloud-based platform, it provides automated notifications to users whenever clients report or escalate issues, ensuring timely responses and efficient resolution.

PhaseWare Tracker Pricing

The cost of PhaseWare Tracker software is based on the unique needs of different businesses.

PhaseWare Tracker Integrations

The software can integrate with Microsoft Outlook. Users can also watch a PhaseWare Tracker demo to learn more.

Who Is PhaseWare Tracker For?

Tracker software is used in the following industries and sectors:

  • Retail
  • Financial services
  • Hospital and healthcare
  • Information technology (IT)
  • Telecommunications
  • Transportation
  • Banking

Is PhaseWare Tracker Right For You?

Whether PhaseWare Tracker is the right choice for a business depends on the organization's size and type. It offers a seamless customer support solution that streamlines support processes and empowers agents to effectively resolve customer issues.

PhaseWare Tracker benefits companies by improving support operations and enhancing customer experience. It enables them to take data-driven decisions, scale as needed, and achieve overall customer support excellence.

Read through PhaseWare Tracker reviews and contact us at (661) 384-7070 to help you to make the best decision.

Pros And Cons of PhaseWare Tracker

Pros

  • Responsive customer support

  • Robust features

  • Easily customizable

Cons

  • Initial training may be required

  • On-premise deployment may be difficult

Frequently Asked Questions

Based on your organization’s unique requirements, you can request a custom quote for PhaseWare Tracker cost.

PhaseWare Tracker software is used by businesses of all sizes and is mainly used in retail, financial services, IT, healthcare, telecommunications, transportation, and banking.

PhaseWare Tracker supports the English language.

Yes, PhaseWare Tracker is compatible with mobile devices.

Yes, API access is available.

It can integrate with Microsoft Outlook.

PhaseWare Tracker offers support through FAQs/forums, phone, 24/7 live representative, knowledge base, email, and chat.