Last Updated Sep 27, 2024
Overview
The PhaseWare Tracker Suite integrates issue tracking, knowledge base, and workflow automation in one solution. The software helps businesses by saving time and scaling from basic ticketing to full customization, focusing on better support for customers.
Overall Rating
Based on 25 users reviews
4.3
Rating Distribution
Positive
92%
Neutral
8%
Negative
0%
Starting Price
Custom
What Is PhaseWare Tracker?
Overview
PhaseWare Tracker is a comprehensive customer support and help desk solution that offers various features to enhance the support process. Available both as an on-premise and cloud-based platform, it provides automated notifications to users whenever clients report or escalate issues, ensuring timely responses and efficient resolution.
PhaseWare Tracker Pricing
PhaseWare Tracker Integrations
Who Is PhaseWare Tracker For?
Tracker software is used in the following industries and sectors:
- Retail
- Financial services
- Hospital and healthcare
- Information technology (IT)
- Telecommunications
- Transportation
- Banking
Is PhaseWare Tracker Right For You?
Whether PhaseWare Tracker is the right choice for a business depends on the organization's size and type. It offers a seamless customer support solution that streamlines support processes and empowers agents to effectively resolve customer issues.
PhaseWare Tracker benefits companies by improving support operations and enhancing customer experience. It enables them to take data-driven decisions, scale as needed, and achieve overall customer support excellence.
Read through PhaseWare Tracker reviews and contact us at (661) 384-7070 to help you to make the best decision.