PhaseWare Tracker

Tracker provides a comprehensive system for tracking and managing support issues. It allows you to create, assign, and prioritize tickets, track their progress, and collaborate with team members to resolve them efficiently.

Businesses can use Tracker for managing customer relationships. It allows for storing customer information, tracking interactions, managing sales leads, and analyzing customer data for better decision-making.

The time-tracking functionality enables individuals or teams to track the time spent on various tasks or projects. It helps monitor productivity, analyze resource allocation, and generate accurate reports for billing, project costing, or performance evaluation.

This feature helps you create process workflows, define tasks and dependencies, assign responsibilities, and monitor progress. You can streamline and automate complex workflows, ensuring efficiency and adherence to established processes.

PhaseWare Tracker CRM software facilitates the organization and sharing of knowledge by providing a centralized repository for storing documents, manuals, guides, best practices, etc. This feature helps in knowledge sharing, collaboration, and ensuring access to valuable information for employees.