Pipedrive CRM Reviews

“i really loved my pipedrive

Pros

I think the application is very practical and recommend it to everyone.

Cons

Its easy to use and facilitates communication with others. Although the application is not very popular, I want to share my positive experience with others.

“Good, simple CRM system

Pros

Its simple to use with a clear pipeline and is a solid all-around CRM.

Cons

I had to integrate with Zapier to get leads from my website into Pipedrive. Since customer service is based in the US, it can take some time to get a response to my queries.

“Pipedrive Has Been an Exceptional and Super Effective Software

Pros

I like the reliability of Pipedrive. It is been an amazing tool for customer engagement and is very affordable.

Cons

I do not dislike Pipedrive at all. It has been amazing for me.

“Quality CRM Tool that is Fairly Easy to Use Each Day

Pros

Pipedrive has been a lifesaver for managing our lead flow. Without it, I am not sure how disorganized our deal flow would be.

Cons

It would be helpful to have more flexibility with adding multiple categories. Overall this is a solid CRM tool.

“Pipedrive works well for Customer and Sales management.

Pros

The comprehensive visuals and presentations is something I really like about this software.

Cons

It requires some experience to set up the processes correctly and can be a bit challenging to create all the funnels.

“"Pipedrive is a fantastic tool for managing sales pipelines

Pros

One of my favorite aspects of Pipedrive is its intuitive and customizable interface. It allows me to tailor my sales pipelines to fit my unique workflow seamlessly. With its user friendly design, I can easily track and manage leads, deals, and contacts with exceptional efficiency. The automation features also streamline repetitive tasks which gives me more time for meaningful interactions with prospects and customers. Pipedrives adaptability and ease of use make it a top choice for optimizing processes and driving results.

Cons

I find the reporting capabilities a bit limited and wish there were more advanced analytics and insights available on the platform.

“The best CRM software

Pros

It simplifies complex sales tasks which saves us a lot of time. It also significantly boosts our lead generation and follow-up efforts.

Cons

I like everything about the software. I have not encountered any shortcomings with it so far.

“Amazing CRM Capabilities

Pros

I have used Pipedrive for a long time and its been fantastic for meeting our CRM needs. It also excels as a marketing solution which makes email marketing, lead management and lead capture easy.

Cons

I have not come across any major issues during the time I have used Pipedrive.

“Easy to use CRM

Pros

The tool offers numerous features for managing clients and leads. Its simple to write notes, create voice notes (using the phone app) and schedule follow-ups.

Cons

If I do not schedule follow-ups, my clients can get lost in the shuffle. Running reports also is not as simple as it is with Salesforce.

“Pipe drive features and drawbacks

Pros

What I like most about Pipedrive is its user-friendliness which stands out compared to other software I have used. It is well organized and I can easily search and navigate through contacts. It helps me track sales and progress which eventually allows me to focus on productivity.

Cons

The reporting capabilities are quite limited. The mobile app also needs improvements in performance and features.

“Pipedrive - well oiled but fewer features than others

Pros

Everything just works smoothly. The software is well developed and has a good user interface.

Cons

It did not have all the features I needed and the cost was a bit higher compared to other options.

“Great CRM for Small to Medium Sized Business

Pros

The interface is very user friendly and the customizations fit our needs perfectly without requiring one of the huge CRM systems.

Cons

The pipeline setup took some time to perfect but it worked well once we made the necessary adjustments.

“Amazing option that adjust to many industries

Pros

I really like the many functionalities that work together to create a detailed sales workflow.

Cons

I think the support could be improved. I once had a personal training session that was not very useful.

“Easy and effective software for closing deals, grow your business with PipeDrive.

Pros

With Pipedrive, I can always track and manage my sales growth well. Email tracking is now easy and the tools excellent features have helped us exceed our targets. Data is secure and accessible instantly whenever I need it. It is also user-friendly for beginners and small businesses.

Cons

Pipedrive offers its best. I have no complaints about it.

“An excellent tool for small businesses looking to scale up

Pros

Setting it up is easy. I love the customizable visual pipeline for tracking deal stages and email marketing through Pipedrive is simple.

Cons

Editing emails can be a hassle as sometimes I need to save and exit, then re enter the system, and we have occasionally found that changes were lost.

“Pipedrive in the real estate sector

Pros

It generates a solid sales funnel and excels at lead follow-ups helping me stay on top of potential customers. It also optimizes and automates tasks which streamlines sales processes.

Cons

Some small features are missing that could improve the user experience like tracking assets.

“Best software website on internet

Pros

PipeDrive is simple, easy to use and friendly for beginners.

Cons

Its really great and I love the style of the program.

“Waste of time on a trial

Pros

After using it for a couple of hours, I could not find a single advantage to this software.

Cons

I signed up for a trial because I was considering switching from HubSpot. I expected to use the live chat feature to get answers to a few questions. However, the live chat they promote across their site turned out to be completely fake. Its just a looping answer tree with an AI bot and there is no way to speak with a real person. I spent 20 minutes trying different responses to see if I could reach someone and had no luck. Even when I tried to schedule a demo through this frustrating AI bot, I was told I did not qualify for a demo. Also its laughable that someone on a free trial, interested in switching from a competitor, does not qualify for a demo call. I have no interest in using a software that offers no real-time human support and misleads with claims of live chat when its just an annoying bot that cannot answer questions.

“smart protection for business

Pros

It looks like a smart application for managing a business and I appreciate how it helps me stay on top of operations while also reducing the risk of cyber-related issues. I have found that it adds a sense of security to my day to day management work which makes it more valuable than a basic management tool.

Cons

the main drawback is the price because it feels a little expensive when I am using it mainly for internal management purposes. While I can see the value it offers, I still think the cost could be more reasonable for that particular use case.

“Reporting feels too complicated

Pros

Pipedrive includes pretty much every feature I would expect from a CRM. I can use it to stay on top of my deals and keep track of where everything stands throughout the sales process.

Cons

What really holds it back for me is how overly complicated the system feels for a CRM. I found filtering and reporting much harder to work with compared with other CRM tools I have used and that makes routine tasks more frustrating than they should be.