Really Simple Systems CRM Software Reviews

“The CRM that evolves as your business does

Pros

The support is excellent and the system literally grows in capability and functionality as my business expands.

Cons

It would be helpful to format fonts within the system (such as bold, italic, highlight, etc.), and the server can be a bit slow.

“Does what it says on the tin

Pros

Its simple for me to learn and use on a daily basis.

Cons

I cannot pull a report that combines all account and contact details due to the current setup. The Delete and Edit buttons should be reversed why is Delete the first option? I mostly edit rather than delete. When adding a new account, the Comments Box should be long and thin rather than short and wide; it unnecessarily pushes the page off the screen. The recent price increase has made one of my clients consider switching products.

“Happy overall

Pros

I am very much pleased with what RSC offers and how it helps with our daily business management.

Cons

I did prefer more functionality for tracking task progress. It would be helpful to have a prompt when tasks are overdue or require immediate attention.

“Ideal SMB CRM

Pros

The quality of customer service is outstanding. They usually tailor my reports and fields to my needs within a day which is especially useful for small and medium-sized businesses where staff often multitask.

Cons

I find the feature for linking accounts a bit confusing. However considering the benefits and support provided this issue is outweighed by the overall advantages of the product.

“Overview of the Really Simple Systems CRM tool

Pros

RSS CRM is an excellent choice for small and medium-sized businesses needing a simple, user friendly CRM solution. Its ease of use and customization options make it a popular choice for me.

Cons

The settings sub-system can be a bit confusing at times but its not a major issue for me.

“Manage your relationships

Pros

Managing customer relationships is important in this era where handling customer data has become essential for any organization. Well Really Simple Systems helps us in this department.

Cons

Improving the UI/UX is crucial for understanding how clients respond to and use the tool. Enhancing this aspect will be very beneficial.

“A good CRM for managing customer relationships, sales, and much more.

Pros

Really Simple Systems interface is use friendly for me. The platform is designed to be intuitive and easy to navigate which helps me get started quickly. Additionally, Really Simple Systems CRM provides a range of training and support resources which includes video tutorials, webinars and a knowledge base, which help me maximize the platforms potential. The affordability is another major benefit; the entry-level plan is free which is a great option for small businesses just starting out.

Cons

One of my main concerns with Really Simple Systems CRM is its limited customization options. While it offers various features and functionalities, I cannot tailor it as much as I'd like to fit my unique needs. Another drawback is its limited integrations. Although it connects with several popular tools, it may not be compatible with all the tools I use which could make integration into my existing tech stack challenging.

“Really Simple System CRM: Pros and Cons Review

Pros

I found Really Simple Systems CRM very intuitive and user-friendly. Setting it up and using it was simple and I could customize it to fit my specific needs. The customer service was excellent and always available to answer my questions and help when needed. I also liked that the system was affordable and scalable to fit my budget.

Cons

The user interface can be clumsy and confusing for me. There are no options to customize the user interface or reports. The mobile app is quite basic and does not sync with the desktop version. Additionally, there is no integration with third-party applications.

“Powerful contact management tool!

Pros

The contact management capabilities are exceptionally powerful, they give us complete control and visibility over every relationship. What really gives me confidence is the rock-solid security, it ensures all our sensitive client information remains protected and compliant.

Cons

I feel like it would be helpful to have a user guide for people who are not very experienced with this type of software.

“All client details in one spot

Pros

My favorite part is having all my client details in one spot so I can instantly see their status. I also love being able to assign tasks to my team and track what's been finished.

Cons

Setting everything up for our unique business processes was a bit challenging at first but the support team was amazing at helping us customize it for our specific needs.

“The best support team!!

Pros

The support team is the best as they help customize reports and fields, usually within a day. Also it is perfect for small businesses where everyone handles multiple roles.

Cons

Well the linked account feature is slightly confusing to figure out. However the excellent customer support and great value make up for it completely.

“An internal platform for team management

Pros

It completely solved our problem. We now have an internal hub for the team and it streamlined the entire process of pulling data for our weekly reviews.

Cons

The calendar functionality could be more intuitive. We've also found that adding company-wide events to the shared schedule isn't currently an option

“Customizable and easy

Pros

The software is very easy to use and has great tutorial guides. Plus the custom fields are an essential feature to me as I would not use a system that did not offer them.

Cons

We'd love to filter and view only specific types of accounts but it always shows the entire list. Maybe we are missing the setting but it would be great to focus on just one account group without scrolling through everything each time.

“Simple to operate but costly upgrades

Pros

It is simple to operate and was easy to configure for our specific business needs.

Cons

There are too many upgrade prompts, the price increases significantly with more users and the SEO add-ons are quite expensive.

“Incredibly useful for us!

Pros

This CRM has been incredibly useful for our new small business and we expect to use even more of its features as we grow.

Cons

We have not used the system enough yet to identify any specific features we dislike.

“A simple CRM

Pros

It is a simple tool that any kind of business can pick up and use without difficulty.

Cons

The platform does not let us customize every single tab and section to our liking.

“user-friendly platform with helpful guides

Pros

As someone who's new to this kind of platform, I found it incredibly user-friendly. The guides were really helpful for getting started and the clean layout made everything easy to find and understand.

Cons

One of the most significant limitation is not having a mail merge feature to populate data into documents for letters. Creating contact groups through the reporting module also feels unnecessarily complicated to me.

“Keeps the team connected

Pros

I love how simple it is to create new tasks and communicate with my team members directly within the system.

Cons

Building reports is not very simple for me, so I'd like more guidance.

“easily customizable tool

Pros

The system was quick to learn and can be customized to fit our unique workflow.

Cons

For the plan we are on, the software works perfectly for our needs.

“Truly lives up to its name!

Pros

After testing many options, this platform truly lives up to its name. It is simple and user friendly, providing a cost-effective solution that has significantly improved our small business operations.

Cons

Whenever we run into trouble, the support team is always available and incredibly effective at resolving our issues.