Total 1506 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

68%

4

Stars

27%

3

Stars

2%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

OS

Olena S.

Mid Market, 51-100 employees

5.0
July 2024

AI-powered reports are good

Pros

It is really simple to set up campaigns the workflow is logical and very user-friendly. It includes AI-powered tools, clear analytics reports and an excellent support team.

Cons

Having used Reply before they updated their plans and pricing, I actually preferred the earlier versions and miss them. On top of that, I find it really difficult to locate where on the site I can cancel my subscription if I need to.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

SS

Sebastian S.

Small Business, 11-50 employees

5.0
July 2024

Beats five other tools

Pros

This software is definitely my favorite as it feels noticeably different compared to instantly.io, smartlead.ai and five other cold email tools I have tried. The UI is super responsive, reacting within seconds and I was able to put a campaign together in just a couple of minutes. Everything is very well organized and easy to reach so getting around makes real sense. After signing up, it only took me a few minutes to get the hang of the platform. Oh and I almost forgot to mention that it can generate AI-personalized opening lines and even tailor entire emails.

Cons

When I tried to sign up on the platform, I discovered I have to reach out to customer support to enable the monthly billing option. otherwise the sign-up flow only presents annual plans by default.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

SS

Sebastian S.

Small Business, 11-50 employees

5.0
July 2024

Beats five other tools

Pros

This software is definitely my favorite as it feels noticeably different compared to instantly.io, smartlead.ai and five other cold email tools I have tried. The UI is super responsive, reacting within seconds and I was able to put a campaign together in just a couple of minutes. Everything is very well organized and easy to reach so getting around makes real sense. After signing up, it only took me a few minutes to get the hang of the platform. Oh and I almost forgot to mention that it can generate AI-personalized opening lines and even tailor entire emails.

Cons

When I tried to sign up on the platform, I discovered I have to reach out to customer support to enable the monthly billing option. otherwise the sign-up flow only presents annual plans by default.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

SS

Sebastian S.

Small Business, 11-50 employees

5.0
July 2024

Beats five other tools

Pros

This software is definitely my favorite as it feels noticeably different compared to instantly.io, smartlead.ai and five other cold email tools I have tried. The UI is super responsive, reacting within seconds and I was able to put a campaign together in just a couple of minutes. Everything is very well organized and easy to reach so getting around makes real sense. After signing up, it only took me a few minutes to get the hang of the platform. Oh and I almost forgot to mention that it can generate AI-personalized opening lines and even tailor entire emails.

Cons

When I tried to sign up on the platform, I discovered I have to reach out to customer support to enable the monthly billing option. otherwise the sign-up flow only presents annual plans by default.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

DC

Dave C.

Small Business, 11-50 employees

4.0
July 2024

Great support, promising start

Pros

At the moment we're just beginning a trial but I am really impressed with their support team Maria especially who went out of her way to create a Triggers solution that works with our HubSpot and calendar integrations. The interface feels very user-friendly, HubSpot syncs reliably and overall I am pleased. We're eager to watch how the various automated email sequences perform and help us nurture leads now that we're operating as a SaaS business. So far everything looks promising and I am excited to see longer-term results.

Cons

I haven't run into any issues yet my initial impressions are very positive.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

DC

Dave C.

Small Business, 11-50 employees

4.0
July 2024

Great support, promising start

Pros

At the moment we're just beginning a trial but I am really impressed with their support team Maria especially who went out of her way to create a Triggers solution that works with our HubSpot and calendar integrations. The interface feels very user-friendly, HubSpot syncs reliably and overall I am pleased. We're eager to watch how the various automated email sequences perform and help us nurture leads now that we're operating as a SaaS business. So far everything looks promising and I am excited to see longer-term results.

Cons

I haven't run into any issues yet my initial impressions are very positive.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

DC

Dave C.

Small Business, 11-50 employees

4.0
July 2024

Great support, promising start

Pros

At the moment we're just beginning a trial but I am really impressed with their support team Maria especially who went out of her way to create a Triggers solution that works with our HubSpot and calendar integrations. The interface feels very user-friendly, HubSpot syncs reliably and overall I am pleased. We're eager to watch how the various automated email sequences perform and help us nurture leads now that we're operating as a SaaS business. So far everything looks promising and I am excited to see longer-term results.

Cons

I haven't run into any issues yet my initial impressions are very positive.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 51-100 employees

5.0
July 2024

Email automation step by step

Pros

What I really like is the email automation and the step-by-step process it provides.

Cons

I do notice a few customization options missing, such as not being able to remove steps from a sequence and I would love if there were a way to run LinkedIn automation on its own without email being mandatory that change would make this tool much more flexible for my workflows.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Mid Market, 51-100 employees

5.0
July 2024

Email automation step by step

Pros

What I really like is the email automation and the step-by-step process it provides.

Cons

I do notice a few customization options missing, such as not being able to remove steps from a sequence and I would love if there were a way to run LinkedIn automation on its own without email being mandatory that change would make this tool much more flexible for my workflows.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Mid Market, 51-100 employees

5.0
July 2024

Email automation step by step

Pros

What I really like is the email automation and the step-by-step process it provides.

Cons

I do notice a few customization options missing, such as not being able to remove steps from a sequence and I would love if there were a way to run LinkedIn automation on its own without email being mandatory that change would make this tool much more flexible for my workflows.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Small Business, 11-50 employees

5.0
July 2024

competitive price

Pros

Honestly the interface is incredibly user-friendly, even for someone who's brand new to sales automation. The whole platform runs fast and looks great and the dashboards are clean without any unnecessary clutter. Integrations are simple too so you don't need to be particularly technical to set things up. At times I did feel a bit confused but support was consistently reachable and genuinely helpful which I really appreciated. The warm-up feature is a nice touch and their pricing structure ranks among the most competitive I have seen.

Cons

There's virtually nothing negative to report after a month of using it but I would love to see more video-based tutorials to help people get up to speed more quickly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Small Business, 11-50 employees

5.0
July 2024

competitive price

Pros

Honestly the interface is incredibly user-friendly, even for someone who's brand new to sales automation. The whole platform runs fast and looks great and the dashboards are clean without any unnecessary clutter. Integrations are simple too so you don't need to be particularly technical to set things up. At times I did feel a bit confused but support was consistently reachable and genuinely helpful which I really appreciated. The warm-up feature is a nice touch and their pricing structure ranks among the most competitive I have seen.

Cons

There's virtually nothing negative to report after a month of using it but I would love to see more video-based tutorials to help people get up to speed more quickly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Small Business, 11-50 employees

5.0
July 2024

competitive price

Pros

Honestly the interface is incredibly user-friendly, even for someone who's brand new to sales automation. The whole platform runs fast and looks great and the dashboards are clean without any unnecessary clutter. Integrations are simple too so you don't need to be particularly technical to set things up. At times I did feel a bit confused but support was consistently reachable and genuinely helpful which I really appreciated. The warm-up feature is a nice touch and their pricing structure ranks among the most competitive I have seen.

Cons

There's virtually nothing negative to report after a month of using it but I would love to see more video-based tutorials to help people get up to speed more quickly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VA

Vishal A.

Small Business, 11-50 employees

5.0
July 2024

Rich features, fast support

Pros

It is packed with rich features and surprisingly easy to use. the documentation is thorough, support is fast and on-point and they put modern Generative AI capabilities to good use.

Cons

That said I wish the data were available for accounts as well because right now it's limited to contacts only and the subscription should include more data credits.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

VA

Vishal A.

Small Business, 11-50 employees

5.0
July 2024

Rich features, fast support

Pros

It is packed with rich features and surprisingly easy to use. the documentation is thorough, support is fast and on-point and they put modern Generative AI capabilities to good use.

Cons

That said I wish the data were available for accounts as well because right now it's limited to contacts only and the subscription should include more data credits.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

VA

Vishal A.

Small Business, 11-50 employees

5.0
July 2024

Rich features, fast support

Pros

It is packed with rich features and surprisingly easy to use. the documentation is thorough, support is fast and on-point and they put modern Generative AI capabilities to good use.

Cons

That said I wish the data were available for accounts as well because right now it's limited to contacts only and the subscription should include more data credits.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

OD

Olena D.

Small Business, 11-50 employees

5.0
July 2024

Broad set of features

Pros

I have discovered the app offers a broad selection of practical features and their support team is consistently very friendly and helpful.

Cons

Occasionally I encounter issues connecting to LinkedIn but the team always lets me know when that happens.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

OD

Olena D.

Small Business, 11-50 employees

5.0
July 2024

Broad set of features

Pros

I have discovered the app offers a broad selection of practical features and their support team is consistently very friendly and helpful.

Cons

Occasionally I encounter issues connecting to LinkedIn but the team always lets me know when that happens.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

OD

Olena D.

Small Business, 11-50 employees

5.0
July 2024

Broad set of features

Pros

I have discovered the app offers a broad selection of practical features and their support team is consistently very friendly and helpful.

Cons

Occasionally I encounter issues connecting to LinkedIn but the team always lets me know when that happens.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Small Business, 11-50 employees

4.0
July 2024

Best campaign organization tools

Pros

The tools the platform gives me for organizing my campaigns are the best.

Cons

My biggest frustration is how the sign is coded because I cannot customize its design the way I'd like it to.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9