Reply Software Reviews

Pros

The only feature I genuinely liked about this tool was the LinkedIn multi-channel outreach which worked well when it stayed connected unfortunately it kept dropping the connection over and over.

Cons

I felt the company was really predatory about pricing and renewals they never gave me any notice and simply auto-charged my card without being transparent about it. There's no self-serve option to cancel or remove your credit card from the platform. you're forced to contact support directly just to make changes. When I attempted to cancel, they still hit me with a $500 charge because I was three days past the renewal date which made no sense to me since their website lists a monthly rate of $90. This whole experience left me frustrated and I wouldn't recommend their service to anyone especially when there are many other tools that handle renewals and customer support much more reasonably.

Pros

The only feature I genuinely liked about this tool was the LinkedIn multi-channel outreach which worked well when it stayed connected unfortunately it kept dropping the connection over and over.

Cons

I felt the company was really predatory about pricing and renewals they never gave me any notice and simply auto-charged my card without being transparent about it. There's no self-serve option to cancel or remove your credit card from the platform. you're forced to contact support directly just to make changes. When I attempted to cancel, they still hit me with a $500 charge because I was three days past the renewal date which made no sense to me since their website lists a monthly rate of $90. This whole experience left me frustrated and I wouldn't recommend their service to anyone especially when there are many other tools that handle renewals and customer support much more reasonably.

Pros

To be fair I have used many tools similar to Reply but I haven't encountered any with customer support this remarkably fast!

Cons

Honestly I cannot find anything I dislike about Reply. it's simply great!

Pros

To be fair I have used many tools similar to Reply but I haven't encountered any with customer support this remarkably fast!

Cons

Honestly I cannot find anything I dislike about Reply. it's simply great!

Pros

To be fair I have used many tools similar to Reply but I haven't encountered any with customer support this remarkably fast!

Cons

Honestly I cannot find anything I dislike about Reply. it's simply great!

Pros

The interface is really user friendly and the support team is always willing to help whenever I need it.

Cons

Overall I have had a good experience and there's nothing specific I can point to as a problem.

Pros

The interface is really user friendly and the support team is always willing to help whenever I need it.

Cons

Overall I have had a good experience and there's nothing specific I can point to as a problem.

Pros

The interface is really user friendly and the support team is always willing to help whenever I need it.

Cons

Overall I have had a good experience and there's nothing specific I can point to as a problem.

Pros

Setup is simple and the interface is easy to use. Plus it gives accurate metrics, supports multi-channel sequences, has responsive customer support and integrates with our CRM.

Cons

Personally the pricing feels higher than other similar tools I have looked at.

Pros

Setup is simple and the interface is easy to use. Plus it gives accurate metrics, supports multi-channel sequences, has responsive customer support and integrates with our CRM.

Cons

Personally the pricing feels higher than other similar tools I have looked at.

Pros

Setup is simple and the interface is easy to use. Plus it gives accurate metrics, supports multi-channel sequences, has responsive customer support and integrates with our CRM.

Cons

Personally the pricing feels higher than other similar tools I have looked at.

Pros

Being able to tailor sequences and set up custom triggers is something I really appreciate. I have no interest in sending identical follow-up emails or messages to a lead who has opened my message more than ten times and to someone who hasn't opened it at all. Reply's trigger feature handles that perfectly. Their customer support is excellent as well the team understands the platform and responds to my questions with genuine care!

Cons

Occasionally the application slows down which I notice but those instances are pretty uncommon and don't really bother me much given all the other features Reply offers.

Pros

Getting a new campaign started is really simple and I can roll with it right away. The team has always been there when I needed help. Thanks, Reply!

Cons

Regarding task management for ongoing outreach campaigns, the UX still needs work and is being improved. We've already sent our feedback to Reply's support team and they mentioned...

Pros

It is very to use and it displays one or more example email addresses associated with a domain.

Cons

I have noticed a number of sites where they cannot retrieve the email addresses although in many cases they'll alert me later if they discover an email linked to that domain.

Pros

Being able to tailor sequences and set up custom triggers is something I really appreciate. I have no interest in sending identical follow-up emails or messages to a lead who has opened my message more than ten times and to someone who hasn't opened it at all. Reply's trigger feature handles that perfectly. Their customer support is excellent as well the team understands the platform and responds to my questions with genuine care!

Cons

Occasionally the application slows down which I notice but those instances are pretty uncommon and don't really bother me much given all the other features Reply offers.

Pros

Getting a new campaign started is really simple and I can roll with it right away. The team has always been there when I needed help. Thanks, Reply!

Cons

Regarding task management for ongoing outreach campaigns, the UX still needs work and is being improved. We've already sent our feedback to Reply's support team and they mentioned...

Pros

It is very to use and it displays one or more example email addresses associated with a domain.

Cons

I have noticed a number of sites where they cannot retrieve the email addresses although in many cases they'll alert me later if they discover an email linked to that domain.

Pros

Being able to tailor sequences and set up custom triggers is something I really appreciate. I have no interest in sending identical follow-up emails or messages to a lead who has opened my message more than ten times and to someone who hasn't opened it at all. Reply's trigger feature handles that perfectly. Their customer support is excellent as well the team understands the platform and responds to my questions with genuine care!

Cons

Occasionally the application slows down which I notice but those instances are pretty uncommon and don't really bother me much given all the other features Reply offers.

Pros

Getting a new campaign started is really simple and I can roll with it right away. The team has always been there when I needed help. Thanks, Reply!

Cons

Regarding task management for ongoing outreach campaigns, the UX still needs work and is being improved. We've already sent our feedback to Reply's support team and they mentioned...

Pros

It is very to use and it displays one or more example email addresses associated with a domain.

Cons

I have noticed a number of sites where they cannot retrieve the email addresses although in many cases they'll alert me later if they discover an email linked to that domain.