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Sage CRM

Sage CRM

Last Updated Jan 8, 2026

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Overall Rating

Based on 53 users reviews

3.5

Rating Distribution

Positive

55%

Neutral

36%

Negative

9%

Starting Price
Custom

Sage CRM Specifications

Contact Management

Lead Management

Opportunity Management

Sales Forecasting

View All Specifications

What is Sage CRM?

Overview

Sage CRM is a cloud-based Customer Relationship Management to help small and medium-sized businesses enhance sales, drive business productivity and boost customer engagement rates. Sage CRM enables over 15,000 small and medium-sized companies across the globe to further grow their business. It allows them to explore business insights to help them make smart decisions for higher effectiveness and ROI by leveraging the power of social platforms and take advantage of the latest mobile developments.

It is easy to deploy, install, manage, learn and maintain for companies who want to focus on their business and not on their software. Applications include integrated modules for sales and marketing automation, help desk, social CRM, customer service, and more. With Sage CRM, you can be up and running in just days. Users can target the right people with targeted marketing campaigns, resulting in better reception and conversion. Sage CRM also offers robust mobile capabilities. The software offers both cloud-based and on-premise deployments.

You can explore the software’s functionalities in more detail by scheduling a free Sage CRM demo

Pricing:

Sage CRM subscription pricing is $69.00 per user per month. The on-premise software pricing begins at $1,495 per server and $495 per user license plus an annual support plan in the range of 15% to 21% of the retail price.

Contact us now to get your tailored Sage CRM pricing quote!

USP:

Users can easily create and execute an effective marketing campaign using the sales information as well as accurate and precise customer data Sage CRM gathers.

Support: Support is extended via phone.

Product Advantages: it's affordable. Better campaign targeting.

Product Limitations: Complex application takes a while to learn to make full use of it.

Still unsure? Contact us at (661) 384-7070 for help deciding if Sage CRM is right for you. 

Pros And Cons of Sage CRM

Pros

  • Users appreciate the robust sales forecasting tools that help in making informed decisions

  • The mobile version is well-received for on-the-go CRM management

  • Comprehensive reporting options are valued for detailed insights

  • Strong data protection features ensure customer information is secure

Cons

  • Users feel the marketing automation features are not as advanced

  • Some users express the desire to increase the limitations on email quotas

  • The workflow automation can be complex to set up

Sage CRM Reviews

Total 53 reviews

3.5

All reviews are from verified customers

Rating Distribution

5

Stars

28%

4

Stars

26%

3

Stars

21%

2

Stars

15%

1

Stars

9%

Share your experience

I

Ian

Construction, 11-50 employees

Less than a year

5.0
May 2025

“Excellent reporting tools!

Pros

The reporting tools are absolutely first-rate, they've become indispensable for our team. We rely on them daily to dive deep into our key business operations, giving us the clear, detailed insights we need to make smart decisions and track our performance with precision

Cons

It feels a bit outdated to me compared to modern accounting software and training new team members on it can be challenging.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

9

K

Kasondra

Marketing and Advertising, 500+ employees

More than a year

4.0
October 2024

“constant performance updates

Pros

Sage CRM platform is simple to use and constantly gets updates that improve its performance.

Cons

I feel like having the ability to sync directly with Outlook would be a really helpful feature.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

S

Sheral

Real Estate, 11-50 employees

More than a year

2.0
August 2024

“An awkward interface that made management difficult

Pros

Nothing much to say here as I always preferred other CRM systems over SAGE and was really eager for our company to switch to a different platform.

Cons

The interface felt awkward and managing my contact database was difficult too. Also manually sorting clients into different tiers based on their engagement level just to target active contacts became a repetitive chore.

Rating Distribution

Ease of use

2

Value for money

3

Customer Support

4

Functionality

4

View All 53 Reviews

Frequently Asked Questions

Yes, Sage CRM offers an API.

Sage CRM supports multiple languages, including English, French, German, Spanish, Dutch, and several others

Sage CRM integrates with various apps, including Sage 50, Sage 200, MailChimp, Microsoft Outlook, and G Suite.

Yes, Sage CRM offers a mobile app.

Sage CRM offers flexible pricing plans; however, instructions related to specific pricing plan are not mentioned by the vendor. You can contact us to get a personalized Sage CRM pricing quote according to your requirements.

The users of Sage CRM include small to medium-sized businesses across various industries, particularly those in sales, marketing, and customer service roles.

Sage CRM offers comprehensive support, including online resources, customer service, and technical support through phone, email, and live chat.