Last Updated
Overall Rating
Based on 53 users reviews
3.5
Rating Distribution
Positive
55%
Neutral
36%
Negative
9%
Starting Price
Custom
Sage CRM Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Sales Forecasting
What is Sage CRM?
Overview
Sage CRM is a cloud-based Customer Relationship Management to help small and medium-sized businesses enhance sales, drive business productivity and boost customer engagement rates. Sage CRM enables over 15,000 small and medium-sized companies across the globe to further grow their business. It allows them to explore business insights to help them make smart decisions for higher effectiveness and ROI by leveraging the power of social platforms and take advantage of the latest mobile developments.
It is easy to deploy, install, manage, learn and maintain for companies who want to focus on their business and not on their software. Applications include integrated modules for sales and marketing automation, help desk, social CRM, customer service, and more. With Sage CRM, you can be up and running in just days. Users can target the right people with targeted marketing campaigns, resulting in better reception and conversion. Sage CRM also offers robust mobile capabilities. The software offers both cloud-based and on-premise deployments.
Pricing:
Sage CRM subscription pricing is $69.00 per user per month. The on-premise software pricing begins at $1,495 per server and $495 per user license plus an annual support plan in the range of 15% to 21% of the retail price.
USP:
Users can easily create and execute an effective marketing campaign using the sales information as well as accurate and precise customer data Sage CRM gathers.
Support: Support is extended via phone.
Product Advantages: it's affordable. Better campaign targeting.
Product Limitations: Complex application takes a while to learn to make full use of it.
Still unsure? Contact us at (661) 384-7070 for help deciding if Sage CRM is right for you.
Pros And Cons of Sage CRM
Pros
Users appreciate the robust sales forecasting tools that help in making informed decisions
The mobile version is well-received for on-the-go CRM management
Comprehensive reporting options are valued for detailed insights
Strong data protection features ensure customer information is secure
Cons
Users feel the marketing automation features are not as advanced
Some users express the desire to increase the limitations on email quotas
The workflow automation can be complex to set up
Sage CRM Reviews
Total 53 reviews
3.5
All reviews are from verified customers
Rating Distribution
5
Stars28%
4
Stars26%
3
Stars21%
2
Stars15%
1
Stars9%
Share your experience
Construction, 11-50 employees
Less than a year
“Excellent reporting tools!”
Pros
The reporting tools are absolutely first-rate, they've become indispensable for our team. We rely on them daily to dive deep into our key business operations, giving us the clear, detailed insights we need to make smart decisions and track our performance with precision
Cons
It feels a bit outdated to me compared to modern accounting software and training new team members on it can be challenging.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
9
Marketing and Advertising, 500+ employees
More than a year
“constant performance updates”
Pros
Sage CRM platform is simple to use and constantly gets updates that improve its performance.
Cons
I feel like having the ability to sync directly with Outlook would be a really helpful feature.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Real Estate, 11-50 employees
More than a year
“An awkward interface that made management difficult”
Pros
Nothing much to say here as I always preferred other CRM systems over SAGE and was really eager for our company to switch to a different platform.
Cons
The interface felt awkward and managing my contact database was difficult too. Also manually sorting clients into different tiers based on their engagement level just to target active contacts became a repetitive chore.
Rating Distribution
Ease of use
2
Value for money
3
Customer Support
4
Functionality
4
Frequently Asked Questions
Does Sage CRM offer an API?
Yes, Sage CRM offers an API.
What language does Sage CRM support?
Sage CRM supports multiple languages, including English, French, German, Spanish, Dutch, and several others
What other apps does Sage CRM integrate with?
Sage CRM integrates with various apps, including Sage 50, Sage 200, MailChimp, Microsoft Outlook, and G Suite.
Does Sage CRM offer a mobile app?
Yes, Sage CRM offers a mobile app.
What types of pricing plans does Sage CRM offer?
Sage CRM offers flexible pricing plans; however, instructions related to specific pricing plan are not mentioned by the vendor. You can contact us to get a personalized Sage CRM pricing quote according to your requirements.
Who are the typical users of Sage CRM?
The users of Sage CRM include small to medium-sized businesses across various industries, particularly those in sales, marketing, and customer service roles.
What level of support does Sage CRM offer?
Sage CRM offers comprehensive support, including online resources, customer service, and technical support through phone, email, and live chat.