Serviceminder.io

ServiceMinder

Claimed

Claimed

4 Review(s)

Overview

ServiceMinder is the only franchise-focused software platform that unifies and streamlines business management for home and commercial services, pulling all the moving parts of your business into one place. This gives your brand the foundation to scale smoothly, stay consistent, and plan your future with confidence.
Overall Rating

Based on 4 users reviews

2.8

Rating Distribution

Positive

25%

Neutral

50%

Negative

25%

Starting Price
Custom

ServiceMinder Specifications

Contact Management

Lead Management

Opportunity Management

Customer Communication Tracking

View All Specifications

What Is ServiceMinder?

For franchise operators in home and commercial services looking to scale without losing consistency, ServiceMinder is the only operations management software purpose-built for franchising. Unlike other software adapted for franchising, ServiceMinder applies deep industry expertise so you expand faster, perform stronger, and build a brand that lasts. We empower franchisors to grow confidently while equipping franchisees with the tools to win locally, turning daily operations into a true competitive edge.

ServiceMinder Pricing

Request a personalized pricing quote for your business.

Disclaimer: The pricing has been sourced from third-party websites and is subject to change.

ServiceMinder Integrations

The software supports integration with multiple platforms, such as:

  • QuickBooks

  • Google Calendar

  • CallRail

  • Nexa

  • HomeAdvisor

  • Listen360

Watch a free ServiceMinder demo to learn more about its integration arrangements.

Who Is ServiceMinder For?

ServiceMinder is ideal for a range of home and commercial service business types, including:

  • Cleaning services

  • Lawn and landscaping services

  • Pest and mosquito control

  • Handyman services

Is ServiceMinder Right For You?

If you operate a home and commercial services franchise, ServiceMinder is built specifically for you. Its standout feature is its dual focus on empowering franchisees with tools for growth while giving franchisors visibility through features like automated royalty reporting. This unique, franchise-centric approach has earned it a spot on Entrepreneur Media's Top Franchise Supplier list for five years running. This recognition underscores its position as a leading, trusted platform designed to bring consistency and efficiency to scaling service brands.

Still not sure about ServiceMinder? Contact our support team at (661) 384-7070 for further guidance.

ServiceMinder Features

This platform connects your marketing efforts directly to revenue, with API and form-based lead capture, sophisticated distribution rules, and budget tracking. It helps you calculate your true cost per lead and conversion rates for each campaign, going beyond basic contact storage.

See How It Works

This feature accelerates your sales cycle by creating and delivering professional electronic proposals that clients can review and accept on their own time. Moreover, the system supports e-signatures and online deposits, streamlining the commitment process and improving your business's cash flow from the start.

See How It Works

You can organize your field operations with a dynamic scheduling engine that handles route-based appointments, crew availability, and drive-time calculations. Its capability for two-way Google Calendar sync and automated notifications keeps both your team and your customers perfectly aligned and informed.

See How It Works

serviceminder.io eliminates manual billing tasks by automatically generating and sending invoices after appointments are completed. The platform integrates with different payment gateways, including Stripe and its own pay solution, to provide a seamless payment processing experience.

See How It Works

You can gain unparalleled insight into your entire network with KPI dashboards and detailed revenue reporting. This tool is built for the franchise model, allowing franchisors to track brand-wide performance, monitor trends, and manage automated royalty reporting across all locations.

See How It Works

Pros And Cons of ServiceMinder

Pros

  • Highly robust and franchise-specific tools and reporting

  • Comprehensive and meaningful third-party app integrations

  • Seamless client invoicing and payment process

Cons

  • Proposal formatting options are limited

  • Lacks a few particular automation triggers

ServiceMinder Reviews

Total 4 reviews

2.8

All reviews are from verified customers

Rating Distribution

5

Stars

0%

4

Stars

25%

3

Stars

50%

2

Stars

0%

1

Stars

25%

Share your experience

ES

Erick S.

Mid Market, 51-100 employees

3.0
May 2024

“Good but not better than others

Pros

The customization options are great and I love how the calendar shows all upcoming appointments with staff assignments clearly. I also felt that the mobile app runs smoothly and makes it easy to stay connected when I am on the go. Also I like having full control over access levels for office staff and technicians across the web, app and text features as it gives me exactly the flexibility I need.

Cons

One drawback is that it is not seen as a major CRM so many marketing companies don't integrate with it. The home dashboard is very basic as we cannot customize it and there are no colorful charts or graphs for a quick view of business performance. It also has missing key reports like conversion rates and month to month comparisons. On top of that you can only add one contact person or email per entry, which feels really limiting.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

6

ES

Erick S.

Admin, 101-500 employees

4.0
May 2024

“Flexible CRM

Pros

The customization options are extensive and the calendar view makes it simple to see all scheduled appointments along with staff assignments. The mobile app works smoothly and is really handy. I can easily control what level of access office staff and technicians get for the web platform, mobile app or text features.

Cons

Since it's not considered one of the major CRM platforms, I've found that many marketing companies don't offer integrations with it. The home dashboard is pretty basic, you can't customize it and there's no colorful charts or graphs to quickly see how your business is performing. The reporting capabilities are limited too, missing things like conversion rates and month to month comparisons that I really need. Also frustrating that you can't add a second contact person or email to customer information.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

6

A

Anonymous

Small Business, 11-50 employees

1.0
December 2023

“Costly and Not Impressive

Pros

As someone who has been using this for a while there's honestly not much that stands out to me personally. Our franchisor does like the routing features when we are scheduling appointments, though thats not really unique to this platform.

Cons

Serviceminder.io user interface feels really outdated and slow both on desktop and mobile. When I am trying to create billing proposals, the formatting options are extremely limited and the quotes that come out look like they are from 2005. Plus the whole system is not user friendly at all and honestly for what we are paying, there are much better alternatives out there.

Rating Distribution

Ease of use

3

Value for money

2

Customer Support

2

Functionality

3

View All 4 Reviews

Frequently Asked Questions

Yes, ServiceMinder offers an API.

ServiceMinder is recognized for its responsive and friendly support team. Support is provided via phone and email, alongside general resources, such as knowledge centers, in-platform tips, blogs and webinars.

It's built specifically for home and commercial services, including but not limited to, cleaning, lawn and landscape, pest and mosquito control, lighting, and more.

Yes, ServiceMinder offers a mobile app for both Android and iOS devices. Technicians can route, track, and manage appointments on-the-go.

ServiceMinder integrates with various third-party apps, including QuickBooks, Google Calendar, CallRail, and HomeAdvisor. For a full list, visit https://serviceminder.com/home/resources

Request a personalized pricing quote tailored to your business requirements.