Last Updated
Overview
Solgari transforms businesses by seamlessly integrating customer relationship management and optimizing communication, collaboration, and data management. Elevate customer experiences and streamline workflows with Solgari for a future-proof solution. Choose Solgari and propel your business forward today.
Solgari Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Sales Forecasting
Solgari Features
Blended Call Centre
Solgari seamlessly integrates inbound and outbound communications, ensuring efficient resource utilization, improved response times, and enhanced customer service for a more dynamic and responsive operation.
Escalation Management
The software enables swift identification and resolution of issues. This feature ensures timely intervention, reducing downtime and enhancing customer satisfaction by maintaining a proactive approach to problem-solving.
Call Monitoring
Supervisors gain real-time insights into agent-customer interactions with the call-monitoring feature. It fosters quality control, aids in performance assessment, and facilitates targeted training, resulting in heightened service standards and continuous improvement.
Voice Recognition
Solgari leverages cutting-edge technology to enhance user experiences. Enabling automated call routing and personalized interactions, it optimizes efficiency, reduces manual handling, and ensures a more intuitive and tailored engagement with customers.
Predictive Dialing
The software empowers outbound call campaigns by intelligently forecasting agent availability. This feature optimizes call pacing, minimizes idle time, and maximizes connect rates, resulting in increased productivity, reduced costs, and improved campaign outcomes.
Pros And Cons of Solgari
Pros
Excellent customer support
Easy to set up
Customizable
Mobile app
Robust suite of tools
Cons
There could be more integrations
Solgari Reviews
Total 1 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Yvonne
Marketing, 11-50 employees
More than a year
“Excellent call quality & collaborative features”
Pros
I have discovered that this software integrates exceptionally well with our existing Microsoft Dynamics CRM system. Additionally, the range of collaboration features available, if we ever need them, is quite extensive and offers a great deal of functionality.
Cons
There are no cons to mention. Call quality was a key priority for us, and Solgari has delivered a cloud telephony solution that completely meets our needs in this respect.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Frequently Asked Questions
Does Solgari offer an API?
Yes, Solgari offers API.
What language does Solgari support?
Solgari supports English.
What other apps does Solgari integrate with?
Solgari integrates with Microsoft Teams, Microsoft Dynamics 365 and Salesforce.
Does Solgari support mobile devices?
Yes, Solgari supports Android and iOS devices.
What types of pricing plans does Solgari offer?
Solgari pricing starts at $20/month. Click ‘Get Pricing’ for a tailormade plan.
Who are the typical users of Solgari?
The typical users of Solgari are marketing and advertising e-commerce, logistics, recruitment, and healthcare industries.
What level of support does Solgari offer?
Solgari offers 24/7 live online support.



