Blackbaud Raiser's Edge NXT simplifies donations with diverse giving programs, adaptable online forms, and payment options. While not all database features are accessible in the web view, transitioning between interfaces can be challenging. Notably, its customization options cater well to individual requirements.

Blackbaud Raiser's Edge NXT Specifications

Contact Management

Lead Management

Opportunity Management

Sales Forecasting

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What is Blackbaud Raiser's Edge NXT?

Overview

Blackbaud Raiser's Edge NXT is a cloud-based software that allows nonprofits to manage their relationships with donors more effectively. It offers a range of features that allow users to reach out to prospective donors, send timely and relevant communications, and target existing donors for growth. 

Blackbaud Raiser's Edge NXT relationship management software offers several data enrichment services to help organizations fill in donor contact information and process bank payments. By (users) filling in their contact information, the application can help ensure that donations are processed efficiently and without any delays. Additionally, the tool’s payment processing service can help save time and money by automating many of the tasks associated with the flow of currency. Overall, the data enrichment and payment processing services offered by Raiser's Edge NXT can help speed up the donation process and simplify it for everyone involved.

Blackbaud Raiser's Edge NXT Pricing

For a detailed insight into the software’s pricing plans click on the ‘Get Pricing’ button. The Blackbaud Raiser's Edge NXT system is subscription-based, meaning that any number of users can access it from anywhere with internet connectivity.

Blackbaud Raiser's Edge NXT Demo

Request and schedule a free live demo of the software by clicking the Watch Demo button. The vendor does not offer any free trial or open-access software version.

Blackbaud Raiser's Edge NXT Reviews

This CRM software has been reviewed by many businesses. Customers are generally happy with the program, praising its campaign management, donor management, and reporting features.

You can read a number of verified Blackbaud Raiser's Edge NXT reviews in our Review section. 

Our Thoughts

Blackbaud Raiser's Edge NXT CRM software is a comprehensive fundraising solution that offers powerful features that help organizations manage their relationships with donors and optimize their fundraising efforts. It makes for a solid, recommended option for nonprofit organizations looking for a comprehensive solution to manage their fundraising activities.

Blackbaud Raiser's Edge NXT Features

Blackbaud Raiser's Edge NXT campaign management functionality helps nonprofit organizations run analytics-driven campaigns, collect online donations, initiate crowdfunding efforts, and measure the performance of their efforts. The software, further, allows users to glean insights into how their campaigns are performing so that they can make necessary adjustments to optimize results.

how it worksSee How It Works

The program’s donor management functionality enables users to remotely track and manage the performance of their portfolios and pipelines, track multiple touchpoints, assign actions, find major donors, and estimate how much to request from them. This comprehensive feature allows organizations to manage their relationships more effectively with donors, improving the likelihood of securing funds and maximizing the value of their utilization.

how it worksSee How It Works

With the help of customized reporting and dashboards, users can gain a complete view of all their fundraising activities. This allows them to make better decisions regarding their donor management practices. The software, as such, provides users with accurate tracking of the health of their organization's fundraising efforts, making it easier for them to identify and focus on areas that need improvement.

how it worksSee How It Works

Blackbaud Raiser's Edge NXT Reviews

Overall Rating

3

2 Review(s)

Rating Distribution

5

star

4

star

(1)

3

star

2

star

(1)

1

star

May 2024

Useful but outdated

Kim

Education Management

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

Pros

I find it useful for tracking donors for fundraising purposes and managing gifts. It can also integrate with our enrollment system to track alumni and parents of alumni.

Cons

It is clunky and not intuitive to use, with an outdated design.

February 2024

No customer support - aggressive re-subscription

Leland

Non-Profit Organization Management

Ease of use

4

Value for money

2

Customer Support

2

Functionality

6

Pros

It offers a lot of functionality for large nonprofits, but there is little to no customer support.

Cons

Their sales tactics are very aggressive, and their re-subscription process is very misleading. They tried to re-subscribe us at a very high price, quoting a timeline by which we had to decide not to re-subscribe. When we tried to unsubscribe, they claimed we were bound by a contract. Despite using RE for over a decade, they showed no consideration. They insisted we missed the unsubscribe timeline and demanded a very high fee for the next period. Eventually, we reported them to the Better Business Bureau, and they could not produce a signed contract from our agency or even a template. After a back-and-forth through the BBB, RE stopped contacting us, realizing they had no basis for their demands.