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Overview

Volly helps mortgage lenders manage leads, customer communication, retention, and marketing. However, Companies needing advanced features may find it limited. Its CRM and direct mail tools manage leads and support customer retention efficiently. Overall, it is a practical choice for mortgage and real estate businesses that need better customer engagement.

Volly Specifications

  • Lead Management
  • Customer Communication Tracking
  • Mobile CRM/Mobile CRM App
  • Analytics and Reporting

What Is Volly?

Volly is a marketing automation software designed specifically for mortgage lenders and organizations operating within the home lending ecosystem. It brings CRM, lead management, email and direct mail automation, loan officer websites, marketing fulfillment, customer retention, and creative support into an integrated suite.

Instead of loan officers manually following up with every prospect and previous borrower, Volly allows lenders to create automated customer journeys. Communications can be delivered according to lead status and borrower activity, helping sales teams stay connected with prospects without relying entirely on manual outreach.

The platform also supports post-closing engagement. Multi-year retention programs allow lenders to maintain relationships with previous borrowers, encourage referrals, and identify repeat lending opportunities.

What Is Volly Best For?

Volly is best known for its ‘Network Connections’ capability, which helps loan officers work more closely with realtor partners. It sends real-time alerts for new listings and automatically creates co-branded property websites and marketing materials. Each website also includes lead capture tools, helping lenders and agents turn property listings into new business opportunities.

How Much Does Volly Cost?

Volly pricing ranges from $100-$300/user/month, based on industry benchmarks for comparable mortgage CRM and marketing automation platforms. Actual costs may vary depending on the number of users, selected services, and implementation requirements.

In addition to the base subscription costs, organizations should account for the following estimated expenses:

  • Implementation And Setup: $1,000–$5,000 one-time, covering system configuration, workflows, campaigns, user setup, and onboarding
  • Integration Setup: $1,000–$5,000+ one-time, depending on connections with CRM and loan origination systems such as Salesforce, Velocify, Encompass, or Byte
  • Data Migration: $500–$3,000+ one-time, based on the volume and complexity of borrower, prospect, partner, campaign, and CRM data being transferred 
For pricing based on your organization’s needs, request a custom Volly cost estimate.

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.

Volly Integrations

The software supports integration with multiple systems and platforms, such as:

  • Salesforce
  • Velocify
  • Encompass
  • Byte

How Does Volly Work?

Here's how mortgage teams can use Volly to manage their daily marketing and lending activities:

  • Log in to Volly and access the main dashboard
  • Add and manage leads, borrowers, and Realtor partners
  • Set up automated marketing campaigns and customer communications
  • Use CRM tools to track prospects and follow-up activities
  • Send personalized email and direct mail campaigns
  • Connect CRM and loan origination systems to keep customer information updated
  • Use Network Connections to work with Realtor partners and receive new listing alerts
  • Create co-branded property websites and marketing materials
  • Track campaign activity, leads, and partner engagement
  • Use retention programs to stay connected with borrowers after closing 
Book a free Volly demo to see how these workflows can support your mortgage marketing operations.

Who Is Volly For?

Volly software is specifically designed for the mortgage lending and real estate ecosystem and can be used by:

  • Mortgage lenders
  • Banks
  • Credit unions
  • Mortgage loan officers
  • Mortgage marketing teams
  • Sales teams
  • Real estate professionals

Volly Use Cases

We have compiled a list of scenarios, based on user feedback and our analysis of Volly features and capabilities, where this platform can be a good match for specific operational buyers:

Banks And Credit Unions Maintaining Consistent Mortgage Branding

Banks and credit unions may find it difficult to keep mortgage marketing consistent across different loan officers and customer communications. Volly software allows organizations to customize marketing materials with their own logos and colors while using pre-designed postcards, flyers, and approved messaging. This helps lending teams maintain consistent branding while reaching more potential borrowers.

Mortgage Lender Losing Touch With Buyers During Market Changes

When mortgage rates and home prices keep changing, buyers may delay their plans and stop responding to loan officers. Volly's Marketing Automation Suite keeps these prospects engaged with timely, data-driven content based on market conditions. This helps loan officers keep their pipeline active and restart relevant conversations when buyers are ready to move forward.

Financial Services Businesses Struggling To Retain Past Customers

Customers may switch providers when they receive better rates, lower costs, or a smoother experience elsewhere. Volly's CRM helps businesses stay connected by scheduling personalized campaigns around events such as interest-rate changes or shifts in housing inventory. Regular, relevant communication keeps previous customers engaged and creates opportunities for repeat business when new financing needs arise.

Real Estate Businesses Managing Large Partner Networks

Real estate businesses can use Volly software to handle joint marketing with their lending partners. Network Connections gives teams access to co-branded property websites, open-house flyers, lead tracking, and other useful resources. They can also see campaign results, lead volume, and partner activity in real-time. This makes it easier to identify strong partnerships and connect with more potential homebuyers.

Is Volly Right For You?

If your mortgage team is manually following up with leads, maintaining separate marketing systems, or struggling to remain connected with borrowers after closing, Volly may be worth considering. The platform is built specifically around mortgage marketing and combines lead capture, CRM, marketing automation, retention, creative support, and fulfillment.

Volly works with existing technology investments by integrating with CRM platforms and loan origination systems, making it useful for lenders that want to connect their current systems with its marketing automation tools.

Its CRM is SOC 2 Type II certified, providing added assurance for organizations handling customer data. Companies like HSBC, PRMG, and Mutual of Omaha Mortgage rely on Volly for their mortgage marketing needs. The company has received industry recognition, including the HousingWire Tech100 and Progress in Lending awards.

Still unsure whether Volly software is the right fit? Call our expert staff at (661)-384-7070 for guidance. 

Volly Features

Mortgage CRM

Volly's Mortgage CRM helps lending teams manage relationships with prospects, customers, and partners throughout the lending journey. It combines CRM tools with digital and print communications, while automated customer journeys help teams maintain consistent and personalized engagement.

See How It Works
Marketing Automation

Volly allows lenders to automate email and direct mail communications throughout the borrower journey. Messaging can be triggered according to lead status, helping teams send relevant content without requiring loan officers to manually initiate every interaction. Pre-built workflows and templates also reduce the amount of campaign setup required from internal marketing teams.

See How It Works
Customer Retention

The platform provides built-in multi-year retention programs that help lending teams stay connected with customers after closing. Organizations can send personalized email and direct mail, offer closing gifts, and share industry-specific newsletters to maintain relationships, encourage loyalty, and generate repeat business.

See How It Works
Lead Management

With Volly, lending teams can manage leads from initial contact through closing using its integrations with platforms such as Salesforce and Velocify. Automated journeys deliver messages based on lead status, while real-time alerts notify teams when prospects engage and may be ready for direct follow-up.

See How It Works
Network Connection

This feature helps mortgage loan officers work with real estate partners from one platform. Teams can receive new listing alerts, create co-branded property websites and flyers, capture leads, display lender pricing, and track campaign performance and partner activity through an analytics dashboard.

See How It Works

Pros And Cons of Volly

Pros

  • Users report improved lead management and conversion through automated, personalized marketing campaigns

  • The platform is generally recognized for its user-friendly and customizable experience

  • Users frequently highlight strong customer support

  • Pre-built workflows and templates can reduce the effort required to launch mortgage marketing campaigns

  • Mortgage-focused marketing and branding expertise provides additional support beyond the software itself

Cons

  • Reporting and analytics may not be sufficiently advanced for organizations requiring deeper campaign analysis

  • Some organizations with highly complex workflows may require greater customization

  • Some users report that the platform can be difficult for beginners to learn

Volly Reviews

Total 1 reviews

4

All reviews are from verified customers

Rating Distribution

5

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0%

4

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100%

3

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2

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1

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Share your experience

C
Chris

Healthcare, N/A employees

Free Trial

4.0

“SoftVu review”

Pros

The product fits well with our needs. It features a nice user interface, and the vendor offers excellent support for the product.

Cons

There aren't many drawbacks, though the product is not simple for beginners to learn.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Frequently Asked Questions

What types of pricing plans does Volly offer?

Volly price may range from $100-$300/user/month, based on the industry benchmarks for similar mortgage marketing automation platforms. Contact us for a personalized Volly cost estimate.

Does Volly have a mobile app?

Yes, Volly has offered mobile apps for Android and iOS.

What other apps does Volly integrate with?

The platform integrates with platforms such as Salesforce, Velocify, Encompass, and Byte.

Does Volly offer an API?

No, the vendor has not clearly mentioned customer-accessible or public API availability.

What language does Volly support?

The software primarily supports English language.

Who are the typical users of Volly?

Typical users of Volly include mortgage lenders, banks, credit unions, mortgage brokers, loan officers, and real estate professionals.

What level of support does Volly offer?

The vendor provides customer support via phone and email.