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Overview
Aisera enhances enterprise support with AI automation, conversational assistance, and unified data intelligence. It helps teams reduce manual workload and improve response times. Some reports and dashboards feel difficult to use; however, its strong automation capabilities and compliance standards still make it a dependable choice for streamlined operations.
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Starting Price
Custom
Aisera Specifications
Live Chat
Omnichannel Support
CRM Integration
Escalation Management
What Is Aisera?
Aisera is a cloud-based enterprise AI service platform designed for organizations looking to automate support, workflows, and service operations. It offers features such as generative AI, conversational AI agents, workflow automation, and domain-specific large language models (LLMs). Aisera serves enterprises needing to streamline IT support, HR, customer service, finance, and cross-departmental workflows.
The software enables companies to reduce manual overhead, improve response times, and deliver scalable, AI-driven service and support capabilities.
Aisera Pricing
Disclaimer: The pricing is subject to change.
Aisera Integrations
The software integrates with the following third-party integrations, including:
- Slack software
- Salesforce engage software
- Workday adaptive planning
- Microsoft Teams
- PagerDuty
- Zendesk
- GitHub
Who Is Aisera For?
Aisera software serves a wide range of industries and sectors, including:
- Telecom and utilities
- Pharma and biotech
- Manufacturing
- Education
- Logistics
- Media and entertainment
- Insurance
Is Aisera Right For You?
Are you looking for a powerful AI-driven platform to automate your enterprise service operations and support workflows? If your organization handles heavy workloads in IT, HR, finance, or customer service, Aisera can cut response times, reduce manual effort, and deliver scalable, intelligent support.
Aisera supports the General Data Protection Regulation (GDPR), and holds certifications such as ISO/IEC 27001, SOC 2 Type II, and CSA STAR Level 1 under its security and governance framework.
Security and scalability are baked in with data that is encrypted in transit and at rest, and Aisera can scale across global enterprise workloads.
Still not sure if Aisera is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision.
Aisera Features
Aisera features an agent composer that enables teams to design, configure, and customize AI agents through a visual, no-code interface. It streamlines complex workflow creation, allowing organizations to automate processes across IT, HR, finance, and customer service. This capability enhances operational efficiency while reducing manual effort and supporting delays.
This feature centralizes structured and unstructured enterprise data into a single, AI-ready layer. It harmonizes knowledge bases, ticketing systems, documents, and records, allowing AI agents to deliver accurate, context-aware responses. The unified data fabric enhances search relevance, improves decision-making, and supports reliable automation outcomes.
The software provides real-time visibility into agent performance, workflow efficiency, ticket trends, and service outcomes. It equips leaders with detailed dashboards and metrics to refine automation strategies, identify bottlenecks, and optimize support experiences. These insights help organizations prioritize improvements and maximize operational impact.
Aisera assistant delivers an intelligent conversational interface that helps employees and customers complete tasks, resolve issues, and access information instantly. It handles requests for end-to-end use of natural language understanding and domain-specific AI models. This improves self-service adoption, reduces support volume, and enhances overall service quality.
