Bookly

Pros

The concept behind it sounded really promising but it never actually worked the way it should have. From the very beginning it was full of bugs and I would not go through that again.

Cons

Setting up rooms for bookings and rentals was far more complicated than it should have been and their support was extremely slow. The system was constantly glitching and customers often could not book available time slots at all. For example, if someone selected a 1-hour booking, it would only show fixed hourly blocks instead of every open option so they could book 11,00-12,00 but not 11,30-12,30. Over a 10-month period, I think there were only about 2 months when people were not telling me they had trouble booking. On top of that, it is expensive, has too many moving parts and still needs a lot of refinement.

Pros

Once everything is set up the way it should be, the system feels really powerful and flexible. It brings online bookings, payments, calendar syncing and client communication together in one place which saves a lot of time in day-to-day work. The Business add-ons are genuinely useful too especially things like multiple locations, recurring bookings and a better checkout experience. I also appreciated the support from the IT team, who were quick to respond and helpful when it came to fixing issues and getting everything running properly again.

Cons

Setup process could be clearer in some areas especially when upgrades are involved and a few parts would benefit from being more simple. That said, once it's all configured, it works really well.

Pros

What I appreciate most about it is being able to highlight my availability and also having the chance to make money from the services I offer.

Cons

Downside is that most of the appealing features are only accessible if you pay to get premium status.