Last Updated
Overview
Chekkit helps local businesses enhance customer service by centralizing messages, reviews, and client communications in one workspace. While advanced analytics are somewhat limited, its intuitive dashboard lets teams respond quickly and stay organized. Overall, it is a practical solution for service-based businesses aiming to improve engagement and client satisfaction.
Chekkit Specifications
- Live Chat
- Omnichannel Support
- CRM Integration
- Canned Responses
What Is Chekkit?
Chekkit is a cloud-based customer communication platform built for small and medium-sized businesses. It unifies texts, calls, social messages, and reviews into a single workspace, helping teams respond faster, manage leads, and deliver exceptional customer experiences. With features like scheduling, invoicing, AI-powered support, and Chekkit Pay, the platform streamlines operations and customer interactions. The system centralized all customer touchpoints to help businesses provide timely, personalized support that keeps clients engaged and satisfied.
Chekkit Pricing
The Chekkit cost is structured around the following plans:
- Business: $25/month
- Business Pro: $149/month
Disclaimer: The pricing is subject to change.
Chekkit Integrations
The software supports integration with multiple systems and platforms, such as:
Who Is Chekkit For?
Chekkit is ideal for a wide range of industries and sectors, including:
- Insurance
- Healthcare
- Auto dealerships
- Retail
- HVAC
Is Chekkit Right For You?
If you’re a small or medium-sized business looking to keep your team in sync and deliver consistent 5-star customer experiences, Chekkit brings texts, calls, social messages, and reviews into a single workspace. It helps teams reply quickly and manage customer interactions efficiently.
Trusted by over 3,000 customers worldwide, including WaterDown Collision Repair, All 3 Realty, and Time Machine Hot Tubs, Chekkit offers a centralized platform for businesses focused on improving communication and maintaining strong customer relationships.
Still doubtful if Chekkit software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Chekkit Features
AI Employee
Chekkit software allows businesses to automate customer interactions with an intelligent assistant that works around the clock. Users can ensure that missed calls and website inquiries receive instant text responses, preventing lost leads. The platform analyzes business details to generate fast, quality replies, seamlessly passing complex queries to human staff when necessary.
Group Chat
This feature facilitates seamless internal communication by bringing team members together on both mobile and web interfaces. Users can create dedicated threads to collaborate on customer issues or operational tasks without leaving the main workspace. The platform ensures that staff remains synchronized, whether they are in the office or working remotely in the field.
Video Chat
The software enables businesses to connect remotely with clients face-to-face, fostering stronger trust and clearer communication. Users can initiate secure video calls directly to boost sales conversations or resolve support issues more effectively than text alone. This feature provides a personal touch to digital interactions, bridging the gap between physical and online service.
Customer Hub
The platform provides a dedicated online portal where clients can independently manage their interactions with the business. Users can allow their customers to request services, book meetings, approve quotes, and view past invoices in one secure location. This feature empowers clients to handle scheduling and payments at their convenience, reducing administrative friction.
Business Reviews
Chekkit streamlines the process of building a strong online reputation by allowing businesses to send review requests via text. Users can manage and respond to feedback from Google and Facebook within a single dashboard. The platform helps service providers effortlessly collect 5-star ratings, improving local search visibility and driving new growth.
Pros And Cons of Chekkit
Pros
Centralizes all customer communications efficiently
Quick response improves customer satisfaction
Enables automated responses via AI employee
Cons
Advanced analytics could be deeper
Some users may need custom workflows
Chekkit Reviews
Total 22 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars82%
4
Stars18%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
David Bantey
Health, Wellness and Fitness, 1-10 employees
Less than a year
“Fast messaging and reliable service”
Pros
It makes it quick for customers to reach us and that helps us reply just as quickly. Having a record of all text conversations is really useful and the service has been excellent overall. The entire system is also very user-friendly and simple to work with.
Cons
There's honestly nothing to point out here, everything has worked well right from the start.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Susan Ehlenbach
Transportation/Trucking/Railroad, 11-50 employees
Less than 6 months
“Proactive team”
Pros
Everything about it has been incredible. It's very user-friendly, the team is quick to respond and the help text has been especially helpful. The review link options are better for our customers and getting everything deployed was simple.
Cons
At this point I haven't come across anything I dislike about it though I've only been using it for a few weeks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Julie Musheno
Real Estate, 11-50 employees
Less than a year
“Powerful tools at lower cost”
Pros
This tool delivers all the features you'd expect from Podium but at a much lower price. The interface is simple too so it's simple to find what you need, make updates and manage everything without any hassle.
Cons
Nothing we'd want to change, we've been happy with everything about it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Frequently Asked Questions
Does Chekkit offer an API?
No, Chekkit does not offer an API.
What language does Chekkit support?
Chekkit primarily supports the English language.
Who are the typical users of Chekkit?
Chekkit features are used by organizations across industries and sectors, including healthcare retail, and HVAC.
What other apps does Chekkit integrate with?
Chekkit integrates with various third-party applications, such as Instagram, Facebook, and Shopify.
What level of support does Chekkit offer?
Chekkit offers support through phone, live chat, and email.
What types of pricing plans does Chekkit offer?
Chekkit price starts at $25/month for the Business plan and $149/month for the Business Pro plan. Get a detailed Chekkit cost breakdown tailored to your specific requirements.
Does Chekkit have a mobile app?
Yes, Chekkit offers a dedicated mobile app for both Android and iOS devices.



