DevRev software is designed to bring developers closer to customers by connecting coding with customer feedback. Although its navigation side needs improvement, it still enhances cross-team collaboration by streamlining communication and workflows. DevRev software is a powerful and innovative platform for developers, helping them create better products faster.

DevRev Software Specifications

Ticket Management

Live Chat

Omnichannel Support

CRM Integration

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What Is DevRev Software?  

Overview

DevRev software empowers developers by connecting them directly with customers, improving workflow and communication. It’s ideal for teams focused on both customer support and product development. The platform enhances cross-team collaboration, speeds up development, and ensures a customer-centric approach. DevRev features AI tools and seamless integration that help teams prioritize tasks, resolve issues faster, and adapt to changing customer needs. It is a perfect fit for modern SaaS businesses aiming for operational excellence.

DevRev Software Pricing

DevRev pricing is available through different plans in three categories. Detailed information is mentioned below:

PlugApp Category

  • Free: Ideal for getting started
  • Pay-as-You-Go: Flexible pricing  
  • Ultimate: Custom pricing

Support Category

  • Starter: $19.99/user/month (up to 10 users)
  • Pro: $59.99/user/month  
  • Ultimate: Custom pricing

Build Category

  • Starter: $9.99/user/month
  • Pro: $24.99/user/month
  • Ultimate: Custom pricing
A 45-day free trial is also offered for the paid plans.Get Pricing tailored to your business requirements.

Disclaimer: The pricing is subject to change.  

DevRev Software Integrations  

DevRev software has integration arrangements with around 20 apps; a few are mentioned under:

Who Is DevRev Software For?

DevRev software is designed for engineering, product, and customer support teams within small, medium, and large organizations, aiming to enhance collaboration between departments.  

Is DevRev Software Right For You?  

DevRev software is ideal for teams who are looking to combine their data and workflows in a smooth and AI-powered platform. This helps in enhancing collaboration and accelerates decision-making by providing real-time insights and automation. It results in the teams having the advantage of working smarter and quicker than their competitors.

Do you still doubt whether DevRev software is the right choice for your business? Connect with our customer support team at (661) 384-7070 for further assistance.  

DevRev Software Features

This powerful feature helps users unlock valuable insights with blazing-fast, real-time data retrieval. It enables quick querying, supports complex data analysis, and gives a comprehensive 360° view of business data for informed decision-making and efficient collaboration.

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DevRev software offers this robust feature to empower users to break down data silos by seamlessly importing and syncing data from various apps. It ensures smooth collaboration, provides bidirectional syncing, and consolidates business data on a single platform to enhance visibility and efficiency.

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This allows users to create personalized, adaptable workflows without relying on third-party tools. It simplifies automation, streamlines data transformations, and offers visual, flexible workflow management with no-code and AI-enhanced options to optimize team productivity.

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The Turing AI feature offered by DevRev software assists users by leveraging AI for L1 support and self-service automation. It provides real-time assistance through a chatbot, facilitates advanced support automation, and enables teams to make data-driven decisions without needing complex queries, streamlining operations across the business.

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Pros and Cons of DevRev Software

Pros

  • Exceptional onboarding experience
  • Enhances cross-team collaboration
  • Customization options and flexibility
  • Offers powerful AI-driven tools

Cons

  • Navigation needs improvement
  • Limited account merging options
  • Complex integration setup, according to some software users

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Frequently Asked Questions

Yes, DevRev software offers an API.