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Drift Software

Drift Software

Last Updated Feb 14, 2025

Overview

Drift enables businesses to connect with website visitors through real-time messaging, streamlining communication and improving customer service. While it may require an adjustment period for teams new to live chat, its ability to engage customers quickly and personally makes it a valuable tool for driving sales and support.

Overall Rating

Based on 13 users reviews

4.8

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

What Is Drift Software?

Overview

Drift is a cloud-based conversational marketing platform designed for B2B businesses across various industries, including sales, marketing, and customer service. It offers solutions to enhance customer engagement through real-time messaging, helping organizations build stronger relationships and drive revenue. Drift aims to solve problems like slow response times and ineffective lead management by enabling personalized, timely conversations. Its AI-powered features improve customer experience and streamline communication workflows.  

Drift Software Pricing

Drift cost will differ depending on your organization type and needs. Users can get pricing for the plan that best suits them.

Drift Software Integrations

The software seamlessly integrates with various popular business applications, such as:

  • HubSpot
  • Printfection
  • Zapier
  • Facebook Analytics
  • Google Analytics
  • Slack
  • Zoom
  • 6sense
  • Zendesk
  • WordPress
Watch a free Drift Demo to learn more about its integrations.

 

Who Is Drift Software For?

Drift software is designed for businesses of all sizes across various industries, such as:

  • Computer software
  • IT
  • Human resources
  • Legal services
  • Media production
  • Design
  • Industrial engineering  

Is Drift Software Right For You?

Used by top companies worldwide, Drift empowers teams to enhance sales processes and elevate customer satisfaction by transforming traditional engagement into dynamic, efficient interactions. Scalable and secure, Drift is ISO 27001 and 27002 certified, ensuring top-tier data protection.

Need help deciding if Drift is right for you? Call our support team at (661) 384-7070 to gain the insights you need. 

Pros And Cons of Drift Software

Pros

  • Excellent customer support

  • Easy to use and intuitive interface

  • Provides real-time valuable analytics

  • Helps sales teams stay organized

  • Useful mobile app

Cons

  • Occasional issues with chat service loading times

  • Lack of features for handling complex queries

  • Limited customization options for chatbots

Frequently Asked Questions

Yes, Drift software offers an API.

Drift software supports several languages including English, Japanese, Chinese, Polish, Korean and Hungarian.

Drift software integrates with Facebook Analytics, Google Analytics, HubSpot, Slack, 6sense, Zendesk, WordPress, Zoom and Zapier.

Yes, Drift software has a mobile app.

Drift software price depends on your business needs. Users can get pricing for a tailormade plan.

The typical users of Drift software are the IT, design and computer software industries.

Drift software offers chat, email, helpdesk, and Knowledge Base.