Drift enables businesses to connect with website visitors through real-time messaging, streamlining communication and improving customer service. While it may require an adjustment period for teams new to live chat, its ability to engage customers quickly and personally makes it a valuable tool for driving sales and support.
Drift Software Specifications
Ticket Management
Live Chat
Omnichannel Support
CRM Integration
What Is Drift Software?
Overview
Drift is a cloud-based conversational marketing platform designed for B2B businesses across various industries, including sales, marketing, and customer service. It offers solutions to enhance customer engagement through real-time messaging, helping organizations build stronger relationships and drive revenue. Drift aims to solve problems like slow response times and ineffective lead management by enabling personalized, timely conversations. Its AI-powered features improve customer experience and streamline communication workflows.
Drift Software Pricing
Drift Software Integrations
The software seamlessly integrates with various popular business applications, such as:
Who Is Drift Software For?
Drift software is designed for businesses of all sizes across various industries, such as:
- Computer software
- IT
- Human resources
- Legal services
- Media production
- Design
- Industrial engineering
Is Drift Software Right For You?
Used by top companies worldwide, Drift empowers teams to enhance sales processes and elevate customer satisfaction by transforming traditional engagement into dynamic, efficient interactions. Scalable and secure, Drift is ISO 27001 and 27002 certified, ensuring top-tier data protection.
Need help deciding if Drift is right for you? Call our support team at (661) 384-7070 to gain the insights you need.
Drift Software Features
Drift automates follow-up steps, ensuring personalized, timely engagement with leads based on their interaction signals. This helps sales teams act on high-intent moments efficiently, driving better conversion rates and keeping prospects engaged through consistent, relevant messaging.
See How It WorksAI-generated actions in Drift automatically suggest the next steps for sales teams based on visitor behavior, enabling them to respond to buyer signals in real-time. This reduces manual effort, ensures quick responses, and helps close deals faster with tailored outreach.
See How It WorksDrift’s conversational tools enable teams to engage customers instantly via live chat or chatbots, creating a personalized experience without forms. This direct, interactive communication fosters stronger customer relationships and increases the likelihood of conversion by addressing questions immediately.
See How It WorksThe software integrates directly with your CRM to track and manage the sales pipeline. Using AI to prioritize high-value opportunities ensures that sales teams focus on the most promising prospects, streamlining the deal-closing process and improving sales efficiency.
See How It WorksThis feature helps businesses predict future sales outcomes by analyzing historical data, current trends, and buyer behaviors. This enables sales teams to plan and allocate resources more effectively.
See How It Works