Last Updated
Overview
eTermin centralizes appointment booking and resource management across various platforms. While the depth of its reporting and analytics could be expanded, the platform’s stability ensures reliable operations and minimized no-shows. Overall, it is a robust solution for medium to large businesses seeking comprehensive scheduling and client communication tools.
Overall Rating
Based on 2 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
€19
per month (Lite plan)
eTermin Specifications
- CRM Integration
- Automated Responses And Chatbots
- Analytics And Reporting
- Customer Feedback Surveys
What Is eTermin?
eTermin is a cloud-based online appointment scheduler that enables businesses to offer 24/7 booking via their website, email, social media, and Google search. It supports calendar synchronization with platforms like Google, Outlook, and iCloud, helping organizations keep appointments organized and up to date. The platform includes customizable service and personnel management, as well as basic customer management tools to streamline interactions.
eTermin Pricing
eTermin price plans are as follows:
- Lite: €19/month
- Pro: €29/month
- Enterprise: Custom pricing
Disclaimer: The pricing is subject to change.
eTermin Integrations
eTermin integrates with the following tools and platforms:
- Pipedrive CRM
- Brevo Marketing platform
- Zapier software
- airSlate Workflow
- bexio
- ActiveCampaign software
- Cisco Webex
Who Is eTermin For?
eTermin is ideal for the following sectors and industries:
- Education
- Human resources
- Public administration
- Sports
- Logistics
- Trade and crafts
- Healthcare
Is eTermin Right For You?
If your organization requires a robust, scalable, and feature-rich online booking platform to professionalize its customer service workflow, then eTermin is an excellent choice. Its standout feature is its location and branch management capability, allowing businesses to manage resources efficiently. Choosing this platform ensures accurate scheduling, automated communications, and reliable payment options, helping businesses maintain a competitive edge and optimize client satisfaction.
Still doubtful if the eTermin software is the right fit? Connect with our customer support staff at (661) 384-7070 for further guidance.
eTermin Features
Appointment Booking
The platform provides a fully customizable online platform that allows clients to book, reschedule, or cancel appointments independently. This improves accessibility and significantly reduces the administrative workload for customer-facing staff and enables efficient handling of service requests.
Customer Administration
eTermin enables automated management of essential client data that is collected during the booking process or manually entered. This integrated functionality allows organizations to efficiently maintain customer profiles, track appointment history, and use valuable information for targeted marketing efforts and improved service personalization.
Calendar Synchronization
The system automatically updates appointment schedules across multiple internal and external calendars in real-time, preventing scheduling conflicts. This guarantees that all team members have access to the most current information and ensures accurate time management and resource allocation.
Document Creation
The tool automatically generates necessary documents, such as booking confirmations, service contracts, or invoices, following a completed appointment booking. Generating documents instantly ensures legal compliance and provides clients with immediate, accurate records, enhancing professionalism and digital service experience.
Branch Management
eTermin allows administrators to centralize the management of multiple locations, services, and associated resources from a single dashboard. This streamlined approach ensures consistency in service offerings across all branches and makes it easy for customers to select the correct location for their desired service.
Pros And Cons of eTermin
Pros
Provides an easy-to-use interface
Robust appointment scheduling
Excellent customer support
Cons
The setup can be complex
Loading times are longer than expected
eTermin Reviews
Total 2 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Andre D.
Information Technology and Services, 1-10 employees
Less than 6 months
“Flexible integrations that delight”
Pros
A big plus for us has been the open API which allowed us to connect our phone assistant with it. Because of that, customers and patients who call in don't just get basic business details like opening hours but depending on how the assistant is configured, they can also book, change or cancel appointments directly.
Cons
The web interface can be more user-friendly for both admins and customers.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
9
Mohamed D.
Automotive, 1-10 employees
Free Trial
“helpful service for smaller teams”
Pros
It left a positive impression on me especially because the service was friendly and helpful. In the end, it wasn't quite the perfect fit for our needs but I can definitely see it being a very interesting option for companies or freelancers with a smaller range of services.
Cons
I would have liked more design options, along with a bit more simplicity in the way the system is handled.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Frequently Asked Questions
What types of eTermin pricing plans are available?
eTermin offers three pricing plans: Lite (€19/month), Pro (€29/month), and Enterprise (Custom). Receive a personalized eTermin cost estimate specific to your organization.
What language does eTermin support?
eTermin supports the English and German languages.
What other apps does eTermin integrate with?
eTermin integrates with Pipedrive CRM, Brevo Marketing Platform, Zapier software, airSlate Workflow, bexio, ActiveCampaign software, and Cisco Webex.
What level of support does eTermin offer?
eTermin offers support via live chat and phone. Users can also check out detailed FAQs and a knowledge base to learn more about the software.
Does eTermin have a mobile app?
No, eTermin does not offer a dedicated mobile app.
Does eTermin offer an API?
Yes, eTermin does offer an API.
Who are the typical users of eTermin?
eTermin features support organizations in the education, human resources, public administration, sports, logistics, trade and crafts, and healthcare industries.