Freshworks software allows businesses to increase their customer response efficiency through AI-powered insights, automation, and cross-channel engagement. Although the initial setup takes some time, its user-friendly interface, and extensive analytics enhance optimize operations, increasing customer utility and revenue.
Freshworks Specifications
Ticket Management
Live Chat
Omnichannel Support
CRM Integration
What Is Freshworks Software?
Freshworks software is suitable for businesses aiming to enhance their customer support efficiency. It is cloud-based software that integrates AI-powered insights, automation, ticketing management, and multi-channel support, providing optimum experience on email, chat, social media channels, and mobile. The platform also offers smart operations, extensive insights, and professional responses, enhancing agent output. Lastly, Freshworks software is easy to use with customizable features, allowing businesses to improve customer utility and total income.
Freshworks Software Pricing
Freshworks offers different pricing plans for its customer service products:
- Freshdesk: Starts at $18 per agent/month, billed annually
- Freshdesk Omni: Starts at $35 per agent/month, billed annually
- Freshchat: Starts at $23 per agent/month, billed annually (Free usage available for up to 10 agents)
- Freshcaller: Starts at $15 per agent/month + pay/min, billed annually
Freshchat and Freshcaller offer a free version as well.
Disclaimer: Prices are subject to change.
Freshworks Software Integrations
Freshworks platform integrates with the following:
Who Is Freshworks Software For?
The software is designed for the following:
- Retail & E-Commerce
- Small Businesses
- Travel & Hospitality
- Software & IT
- Banking & Finance
- NGOs & Nonprofits
- Education
- Real Estate
Is Freshworks Software Right For You?
Freshworks is the ideal solution for businesses seeking an efficient and scalable customer support system. It automates repetitive tasks, centralizes communication, and provides actionable insights to optimize customer interactions. With Freddy AI, self-service options, and seamless integrations, Freshworks helps businesses enhance service quality, reduce workload, and ensure a consistent customer experience across all channels.
Still doubtful if Freshworks is right for you? Get in touch with our customer support team on (661) 384-7070.
