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Overview
Glean offers an AI-powered enterprise search software that helps teams find, manage, and act on company knowledge efficiently. While connecting all data sources can take time, its natural language search, personalized knowledge graph, and AI assistant make it a reliable choice for improving team productivity and knowledge access.
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Starting Price
Custom
Glean Specifications
Omnichannel Support
CRM Integration
Analytics and Reporting
Customer Feedback Surveys
What Is Glean?
Glean is an AI-powered workplace assistant designed to solve the challenge of information fragmentation by creating a centralized search and knowledge layer. It uses advanced deep learning to index content across an organization's entire digital ecosystem, delivering personalized results that respect data permissions. By automating the discovery of documents, conversations, and people, the platform eliminates data silos, allowing employees to focus on high-value tasks rather than navigating disparate systems to find critical information.
Glean Pricing
Glean Integrations
The software supports integration with multiple systems and platforms, such as:
- Jira software
- Microsoft SharePoint
- GitHub
- Microsoft Teams
- Slack software
Who Is Glean For?
Glean is ideal for a wide range of industries and sectors, including:
- Healthcare
- Retail
- Financial services
- Government
- Higher education
Is Glean Right For You?
Glean is ideal for large enterprises aiming to unify fragmented knowledge and improve operational efficiency. Recognized as the 2025 Google Cloud Technology Partner of the Year, it provides powerful, secure tools supporting SOC 2, HIPAA, and ISO 27001 compliance. Trusted by industry leaders like Databricks and Grammarly, Glean combines data unification with strict permission controls, offering a safe, scalable solution for organizations managing complex knowledge systems.
Still unsure about Glean? Contact us at (661) 384-7070 for further guidance.
Glean Features
Glean provides complete customer context at the first interaction, allowing support teams to respond efficiently. The platform surfaces case overviews, suggested next steps, and relevant history within Zendesk tickets, enabling agents to answer questions promptly, take informed action, and deliver faster, more accurate customer support.
The software helps teams find answers and send personalized replies quickly. By leveraging enterprise search and generative AI, Glean uncovers insights across applications, enabling agents to resolve customer issues efficiently while delivering responses that are accurate, context-aware, and tailored to each customer’s specific needs.
Glean enables employees to access organizational insights, company-sourced knowledge, and personalized data to ramp up efficiently. The platform ensures teams can self-service answers and share expertise across the business, fostering collaboration, knowledge retention, and faster resolution of both internal and customer-facing queries.
The platform analyzes structured and unstructured data instantly, from spreadsheets to slide decks. Glean Assistant surfaces key insights by summarizing information, identifying trends, and highlighting critical points. Teams can ask questions in natural language and receive actionable summaries, helping them stay aligned and make informed decisions quickly.
Glean executes research plans by gathering information from company sources and the web, delivering structured, cited reports. The software eliminates repetitive research tasks, providing trusted insights in an organized format. Teams can focus on analysis and decision-making while the platform handles data collection and synthesis efficiently.
