Last Updated

Overview

Helppier software provides comprehensive user onboarding, aiding in customer retention and support automation through its intuitive no-code interface. While the loading time for starting tours could be faster, extensive Happier features and real-time guidance capabilities justify the investment.

Helppier Specifications

  • Live Chat
  • CRM Integration
  • Analytics And Reporting
  • Customer Feedback Surveys

Helppier Features

Build Multi-Page Tours

These comprehensive Helppier features allow you to design step-by-step walkthroughs spanning multiple URLs. By maintaining progress across different platform modules, users stay on the correct track. This creates a cohesive journey through complex workflows, significantly boosting successful overall product adoption.

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Set Contextual Tooltips

Users can apply these tooltips to specific UI elements to provide immediate assistance. These micro-messages clarify intricate functions at the point of need, effectively preventing errors. This self-service approach reduces repetitive support inquiries volume significantly.

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Gather Your documentation

This feature consolidates existing FAQ pages and essential documents directly within the widget interface for Helppier software. By centralizing valuable help resources, businesses ensure that users find answers without navigating away. This eliminates friction, keeping active customers engaged remarkably.

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Create Tutorial Videos

This innovative capability enables teams to transform interactive guides into downloadable video content. These visual aids demonstrate complex tasks effectively. By catering to diverse learning styles, organizations automate educational support and improve overall user proficiency.

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Pros And Cons of Helppier

Pros

  • No coding required, making it cost-efficient compared to other app enhancement tools

  • User interface is easy to use, and multipage guides help users find exactly what they need

  • Multipage guiding flow allows users to achieve onboarding goals efficiently

  • Video export of onboarding flows is helpful for training difficult-to-engage users

Cons

  • Pop-up design options could be improved

  • The software can occasionally get stuck during use

Helppier Reviews

Total 1 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

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0%

3

Stars

0%

2

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0%

1

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0%

Share your experience

JEA
Jorge Edel A.

Marketing and Advertising, N/A employees

5.0

“guided tours in minutes”

Pros

Getting started with this tool was really easy and creating a guided tour took hardly any effort. It even lets you build a tour directly from a Chrome extension which is a big plus.

Cons

I'd still love to see more customization options for the popup boxes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

Frequently Asked Questions

What other apps does Helppier integrate with?

Helppier integrates seamlessly with a variety of systems and platforms, including HubSpot CRM, Mailchimp, Calendly, Mixpanel, and Typeform, helping businesses streamline onboarding and user engagement workflows.

Does Helppier have a mobile app?

No, Helppier does not have a mobile application.

Does Helppier offer an API?

Yes, Helppier offers an API.

Who are the typical users of Helppier?

Helppier is suitable for a diverse range of industries and sectors, including SaaS and technology, retail and e-commerce, banking and finance, hospitality and tourism, telecommunications, healthcare, and digital education.

What level of support does Helppier offer?

Helppier offers support via email, and an online contact form.

What types of pricing plans does Helppier offer?

Helppier price model is based on Monthly Active Users (MAUs), making it scalable for both startups and large enterprises. Plans include Standard tiers from $49/month for up to 1,000 MAUs, $99/month for up to 10,000 MAUs, $199/month for up to 20,000 MAUs, $299/month for up to 50,000 MAUs, and custom pricing for above 50,000 MAUs. A Tailor-Made plan is also available. You can request a personalized Helppier cost quote for your business today.

What language does Helppier support?

Helppier is primarily available in English, Portuguese, German, and Spanish.