Last Updated Jan 28, 2025
Overview
Overall Rating
Based on 11 users reviews
3.5
Rating Distribution
Positive
55%
Neutral
27%
Negative
18%
Pros And Cons of Helpshift
Pros
Excellent customer support
Supports attaching screenshots for better context
Various tag options for issue prioritization
Useful push notifications
Cons
Technical issues can arise on iOS platforms, according to software users
Performance issues with updates
There can be difficulties with deep linking functionality
Frequently Asked Questions
Helpshift offers phone support, chat, email, helpdesk, FAQs, and Knowledge Base.
The typical users of Helpshift are those in the IT, entertainment, and banking industries.
The Helpshift price starts at $150/month. Users can get pricing for a tailormade plan.
Yes, Helpshift has a mobile app.
Helpshift integrates with Twilio, Facebook, WhatsApp, Zendesk, and more.
Helpshift supports several languages, including English, Korean, Russian, Turkish, Japanese, and Chinese.
Yes, Helpshift offers an API.