Overview
Podium software is designed to enhance customer interactions in your business. Although there are slight chances of occasional service interruptions, the setup and onboarding are easy. This software helps improve customer relationships, gather reviews, and increase online visibility, offering an all-in-one solution for communication, marketing, and customer feedback.
Overall Rating
Based on 22 users reviews
3.4
Rating Distribution
Positive
55%
Neutral
27%
Negative
18%
Starting Price
Custom
Podium Software Specifications
Ticket Management
Live Chat
Omnichannel Support
CRM Integration
What Is Podium Software?
Overview
Podium software is a powerful tool that is perfectly designed for businesses of all sizes looking to enhance customer communication. It simplifies gathering reviews, managing messages, and boosting engagement through robust Podium features. It also helps users to easily communicate with customers through text, improve online visibility, and gain valuable feedback. It comes with an easy setup and focuses on customer satisfaction, helping businesses grow and build stronger relationships with their customers.
Podium Software Pricing
Podium pricing is available through three plans, as mentioned below:
- Core: $399/month
- Pro: $599/month
- Signature: Custom pricing
Disclaimer: The pricing is subject to change.
Podium Software Integrations
Podium software integrates with many apps, some of which are mentioned below:
- BigCommerce
- HubSpot
- Klaviyo
- Mailchimp
- Salesforce
- WooCommerce
- Zendesk
Who Is Podium Software For?
Podium software is used in small to medium-sized businesses and is useful in Automotive, Health & Wellness, Home Services, and Retail industries/sectors.
Is Podium Software Right For You?
Podium software is ideal if you want to streamline customer communication, boost reviews, and improve engagement. It is tailor-made for service providers and retailers who are ambitious to enhance their customer experience through text-based interactions.
Do you still doubt whether Podium software is the right choice for your business? Connect with our customer support team at (661) 384-7070 for further assistance.
Podium Software Features
This powerful feature enables businesses to collect more 5-star Google reviews quickly, boosting credibility and visibility. It offers automated review invitations, ensuring faster responses and improving your search rankings.
Podium software offers an SMS messaging feature that allows businesses to instantly connect with customers via text. It is a fast and efficient way to respond to your customers, build relationships, and drive repeat business.
It helps businesses get paid faster by integrating secure payment options, including financing and subscriptions, directly into customer conversations. It’s all about easy and quick transactions—right from your phone.
This feature turns your website into a lead-generating powerhouse. It helps engage visitors instantly with AI-powered responses, then continue conversations via text, driving higher conversions even after they leave your site.
This smart feature boosts sales by sending personalized, AI-driven marketing texts to the customers. It also helps users to launch campaigns in minutes and automate tasks so your team can concentrate on growing your business effortlessly.
This advanced feature helps with repetitive tasks like follow-ups, payment reminders, and review requests. Furthermore, it streamlines your workflow, saves hours weekly, and keeps leads engaged with timely, personalized touchpoints.
This helps to consolidate all customer communications like texts, calls, chats, and social messages into one AI-powered inbox. It enables users to respond quickly, stay organized, and take advantage of every opportunity to connect with your customers.