Overview
Simplify360 centralizes customer support with AI-driven tools for social, email, and chat, streamlining responses across channels. While setup can be complex for new users, its powerful automation and analytics capabilities make it a strong choice for businesses looking to enhance customer experience.
Overall Rating
Based on 14 users reviews
4.4
Rating Distribution
Positive
93%
Neutral
7%
Negative
0%
Starting Price
Custom
What Is Simplify360?
Simplify360 is cloud-based customer service software tailored for businesses across industries that aim to manage support and engagement efficiently. It offers AI-driven solutions that unify customer interactions from various digital channels, simplifying service workflows. The software addresses problems such as fragmented communication, delayed response times, and reputation management challenges.
Simplify360 Pricing
The software offers three packages:
- Standard: $50/user/month
- Growth: $90/user/month
- Enterprise: custom quote provided
Simplify360 cost will differ depending on your organization type and needs. Users can get pricing for the plan that best suits them.
Disclaimer: Prices are subject to change.
Simplify360 Integrations
Simplify360 software seamlessly integrates with various popular third-party applications, including:
- Salesforce
- Google Analytics
- Freshdesk CRM
- Shopify
- Zoho
- Google Translate
- MS Dynamics
- Avaya
Watch a free Simplify360 demo to learn more about its integrations.
Who Is Simplify360 For?
The software is designed for businesses of all sizes across various industries and sectors, such as:
- Cosmetics
- Marketing and advertising
- Transportation
- Internet
- Education management
- Insurance
- Architecture and planning
Is Simplify360 Right For You?
Simplify360 is ideal for businesses because it centralizes customer interactions, making support management across channels efficient and streamlined. Its AI-driven tools help companies to automate repetitive tasks, freeing up agents for more complex issues and boosting productivity. Additionally, Simplify360’s focus on reputation management and real-time engagement helps businesses maintain a positive brand image and promptly address customer concerns. It is also scalable and secure.
Is Simplify360 right for you? Contact our customer support team at (661) 384-7070, and they will help you make a confident decision.