Simplify360

Simplify360

14 Review(s)

Overview

Simplify360 centralizes customer support with AI-driven tools for social, email, and chat, streamlining responses across channels. While setup can be complex for new users, its powerful automation and analytics capabilities make it a strong choice for businesses looking to enhance customer experience.

Overall Rating

Based on 14 users reviews

4.4

Rating Distribution

Positive

93%

Neutral

7%

Negative

0%

Starting Price
Custom

What Is Simplify360?

Simplify360 is cloud-based customer service software tailored for businesses across industries that aim to manage support and engagement efficiently. It offers AI-driven solutions that unify customer interactions from various digital channels, simplifying service workflows. The software addresses problems such as fragmented communication, delayed response times, and reputation management challenges.

Simplify360 Pricing

The software offers three packages:

  • Standard: $50/user/month
  • Growth: $90/user/month
  • Enterprise: custom quote provided

Simplify360 cost will differ depending on your organization type and needs. Users can get pricing for the plan that best suits them.  

Disclaimer: Prices are subject to change.

Simplify360 Integrations

Simplify360 software seamlessly integrates with various popular third-party applications, including:

Watch a free Simplify360 demo to learn more about its integrations.  

Who Is Simplify360 For?

The software is designed for businesses of all sizes across various industries and sectors, such as:

  • Cosmetics
  • Marketing and advertising
  • Transportation
  • Internet
  • Education management
  • Insurance
  • Architecture and planning

Is Simplify360 Right For You?

Simplify360 is ideal for businesses because it centralizes customer interactions, making support management across channels efficient and streamlined. Its AI-driven tools help companies to automate repetitive tasks, freeing up agents for more complex issues and boosting productivity. Additionally, Simplify360’s focus on reputation management and real-time engagement helps businesses maintain a positive brand image and promptly address customer concerns. It is also scalable and secure.  

Is Simplify360 right for you? Contact our customer support team at (661) 384-7070, and they will help you make a confident decision. 

Pros And Cons of Simplify360

Pros

  • Regular feature updates and improvements

  • Ample integration capabilities with social media platforms

  • Supports quick response times and workflow efficiency

Cons

  • Complexity in setting up advanced features

  • Limited options for threaded message replies

Frequently Asked Questions

Yes, Simplify360 offers an API.

Simplify360 supports English, Hindi, Japanese, and Korean.

Simplify360 integrates with Salesforce, Shopify, Google Analytics, Zoho, and more.

No, Simplify360 does not have a mobile app.

Simplify360 price starts at $50/user/month for the Standard plan, $90/user/month for the Growth plan, and for Enterprise users can get pricing for a custom plan.

The typical users of Simplify360 are those in the cosmetics, transportation, and internet industries.

Simplify360 offers FAQs and a Knowledge Base.