SiteGlue

SiteGlue allows businesses to select industry-specific human hand off actions, automatically capturing visitor information and sending conversation transcripts and new connections to email, phone, CRM, or over 5,000 apps via Zapier. This ensures seamless lead follow-up and keeps your sales and support teams fully informed and efficient.

The platform enables continuous live chat by allowing users to monitor Website Copilot conversations through the dashboard and disable AI at any time. This provides real-time interaction with website visitors, ensures timely responses, and helps businesses maintain high engagement while balancing automated support and personalized customer service.

The software provides audible, desktop, and email notifications whenever a visitor starts a conversation with Website Copilot. Users can monitor ongoing chats and adjust AI settings instantly. These real-time alerts help businesses respond promptly to high-intent visitors, reduce missed opportunities, and maintain smooth communication without constant manual oversight.

SiteGlue includes a robust AI dashboard to manage users, locations, ChatGPT settings, and conversation monitoring. Users can access real-time analytics, track engagement metrics, and adjust configurations efficiently. The dashboard centralizes management tools, giving businesses full visibility into visitor interactions and actionable insights for optimizing lead generation strategies.

The platform allows users to track all SmartChat conversations from the AI dashboard and provides the option to disable AI for live interactions. This feature ensures businesses can personally respond to visitors when necessary, maintain high-quality engagement, and oversee the effectiveness of automated conversations while capturing important customer insights.