Last Updated May 14, 2025
Overview
Overall Rating
Based on 10 users reviews
4.1
Rating Distribution
Positive
70%
Neutral
30%
Negative
0%
Pros And Cons of Smartsupp
Pros
The smartsupp Android app exceeds expectations
The video recording feature is very useful
The free version is suitable for small non-profits
Easy to use and implement
Cons
Unable to send files over the chat
Poses technical issues like problems with time zone settings
Frequently Asked Questions
Yes, Smartsupp provides API access.
Smartsupp supports multiple languages, including Danish, Spanish, Czech, Italian, Polish, Russian, Dutch, English, Hungarian, French, and German.
Yes, Smartsupp offers a dedicated mobile app for iOS and Android devices.
The software boasts a variety of third-party integrations, including WordPress, Shopify, Shoptet, Wix, Webnode, WooCommerce, PrestaShop, Shoper, and Upgates.
The Smartsupp cost includes four pricing plans: Free ($0 forever), Standard ($20/month), Pro ($30/month), and Ultimate (starting at $239/month). All plans are billed annually, with a 14-day trial available. Users are welcome to request a detailed analysis of the Smartsupp price.
Smartsupp software serves a range of businesses, including e-commerce stores (Shopify, WooCommerce, PrestaShop, Magento, Wix users), service-based businesses, non-profit organizations, startups, small businesses, and larger organizations.
Smartsupp provides support through chat, email/help desk, a knowledge base, and FAQs/forums.