Last Updated May 14, 2025
Overview
Smartsupp enables businesses to effortlessly connect with visitors, boosting online sales through human-chatbot support. It offers automated FAQ replies, visitor insights, and multi-channel communication, all within a single dashboard. While improvements in communication and integration are needed, the platform is valued for its affordability, ease of use, and functionality.
Overall Rating
Based on 10 users reviews
4.1
Rating Distribution
Positive
70%
Neutral
30%
Negative
0%
Starting Price
Custom
Smartsupp Specifications
Ticket Management
Live Chat
Omnichannel Support
CRM Integration
What Is Smartsupp?
Overview
Smartsupp is a leading global chat and chatbot solution that combines live chat, AI chatbots, and video messages to enhance visitor engagement. It offers automated communication and personalized shopping experiences, helping businesses identify customer needs with real-time data. The platform is GDPR-compliant, supports multiple languages, and securely stores data, boosting sales and conversions.
Smartsupp Pricing
The Smartsupp price model offers four diverse pricing plans, including:
- Free: $0 (forever)
- Standard: $20/month
- Pro: $30/month
- Ultimate: starts at $239/month
Disclaimer: The pricing is subject to change.
Smartsupp Integrations
The software's diverse third-party integrations include:
Who Is Smartsupp For?
Smartsupp software serves various businesses, including:
- E-commerce stores (Shopify, WooCommerce, PrestaShop, Magento, Wix users)
- Service-based businesses
- Non-profit organizations
- Startups and small businesses
- Larger organizations
Is Smartsupp Right For You?
Smartsupp is a popular tool designed to enhance online sales by offering personalized shopping experiences through live chat, chatbots, and video recordings. It helps businesses connect with customers, understand their needs, and boost conversions. Trusted by over 50,000 e-commerce websites, Smartsupp aims to turn visitors into loyal, returning customers.
Are you still unsure about Smartsupp? Call our team at (661) 384-7070 for expert guidance on your questions.
Smartsupp Features
Smartsupp offers live chat support, unifying multi-channel chats in one dashboard. It integrates with your website and Facebook Messenger, boosting sales through human and chatbot conversations. Email integration centralizes responses and notifies you of missed chats.
The human-chatbot combination automates sales and customer support, providing rapid responses, engaging visitors, and promoting products. It enhances lead quality, helps upsell, and gathers customer insights, guiding shoppers effectively while optimizing conversion rates and sales opportunities.
Smartsupp's lead generation chatbot engages visitors, qualifying and converting leads 24/7. It prevents cart abandonment, increases order value through upselling, and collects comprehensive contact details. With data-driven insights and a contact hub, it enhances lead management and customer engagement.