Smartsupp

Smartsupp

Last Updated May 14, 2025

Overview

Smartsupp enables businesses to effortlessly connect with visitors, boosting online sales through human-chatbot support. It offers automated FAQ replies, visitor insights, and multi-channel communication, all within a single dashboard. While improvements in communication and integration are needed, the platform is valued for its affordability, ease of use, and functionality.

Overall Rating

Based on 10 users reviews

4.1

Rating Distribution

Positive

70%

Neutral

30%

Negative

0%

Starting Price
Custom

What Is Smartsupp?                                      

Overview   

Smartsupp is a leading global chat and chatbot solution that combines live chat, AI chatbots, and video messages to enhance visitor engagement. It offers automated communication and personalized shopping experiences, helping businesses identify customer needs with real-time data. The platform is GDPR-compliant, supports multiple languages, and securely stores data, boosting sales and conversions.  

Smartsupp Pricing                                              

The Smartsupp price model offers four diverse pricing plans, including:  

  • Free: $0 (forever)  
  • Standard: $20/month  
  • Pro: $30/month  
  • Ultimate: starts at $239/month  
All payments are billed annually, and a 14-day trial allows users to explore the software before they decide to get a detailed Smartsupp cost estimate to make a valuable decision for their organization.

 

Disclaimer: The pricing is subject to change.          

Smartsupp Integrations            

The software's diverse third-party integrations include:  

Schedule a free Smartsupp demo to learn more about its integration tools.

                                            

Who Is Smartsupp For?                            

Smartsupp software serves various businesses, including:  

  • E-commerce stores (Shopify, WooCommerce, PrestaShop, Magento, Wix users)  
  • Service-based businesses  
  • Non-profit organizations  
  • Startups and small businesses  
  • Larger organizations   

Is Smartsupp Right For You?   

Smartsupp is a popular tool designed to enhance online sales by offering personalized shopping experiences through live chat, chatbots, and video recordings. It helps businesses connect with customers, understand their needs, and boost conversions. Trusted by over 50,000 e-commerce websites, Smartsupp aims to turn visitors into loyal, returning customers.  

Are you still unsure about Smartsupp? Call our team at (661) 384-7070 for expert guidance on your questions.     

Pros And Cons of Smartsupp

Pros

  • The smartsupp Android app exceeds expectations

  • The video recording feature is very useful

  • The free version is suitable for small non-profits

  • Easy to use and implement

Cons

  • Unable to send files over the chat

  • Poses technical issues like problems with time zone settings

Frequently Asked Questions

Yes, Smartsupp provides API access.

Smartsupp supports multiple languages, including Danish, Spanish, Czech, Italian, Polish, Russian, Dutch, English, Hungarian, French, and German.

Yes, Smartsupp offers a dedicated mobile app for iOS and Android devices.

The software boasts a variety of third-party integrations, including WordPress, Shopify, Shoptet, Wix, Webnode, WooCommerce, PrestaShop, Shoper, and Upgates.

The Smartsupp cost includes four pricing plans: Free ($0 forever), Standard ($20/month), Pro ($30/month), and Ultimate (starting at $239/month). All plans are billed annually, with a 14-day trial available. Users are welcome to request a detailed analysis of the Smartsupp price.

Smartsupp software serves a range of businesses, including e-commerce stores (Shopify, WooCommerce, PrestaShop, Magento, Wix users), service-based businesses, non-profit organizations, startups, small businesses, and larger organizations.

Smartsupp provides support through chat, email/help desk, a knowledge base, and FAQs/forums.