Last Updated Feb 14, 2025
Overview
Overall Rating
Based on 13 users reviews
4.4
Rating Distribution
Positive
92%
Neutral
8%
Negative
0%
Pros And Cons of Sprinklr Service
Pros
The search function helps prevent duplicate posts by suggesting similar threads
Flexible administrator control
Provides modern research and journey facilitation tools
Offers a visually appealing design
Cons
Customization options are restricted
The reporting tool lacks a user-friendly interface
Frequently Asked Questions
Yes, Sprinklr Service provides API access.
Sprinklr Service supports English, German, French, Spanish, Portuguese, Japanese and Korean.
Yes, Sprinklr Service offers a mobile app for iOS and Android devices.
The software supports various third-party integrations, including Google Analytics, Microsoft Dynamics 365, Power BI, Salesforce CRM, Slack, Twilio, Haptik, MailChimp, WordPress, and Sitecore.
The Sprinklr Service cost structure offers two solutions: a self-serve customer service solution at $249 per seat per month and a custom CCaaS solution with pricing based on specific organizational needs, with a free trial available to explore the platform. Users can request a detailed analysis of the Sprinklr Service price.
Common users of Sprinklr Service include CPG (consumer packaged goods), financial services, government, retail, technology, telecommunications, and travel & hospitality across diverse industries.
Sprinklr Service provides support through 24/7 live representatives, an email/help desk, a knowledge base, and FAQs/forums.