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Overview
Virima provides intelligent configuration management for database automation and IT asset management, delivering configuration clarity to enhance customer service operations. While accessing and managing the software via browser takes time to learn, the platform’s comprehensive features offer a notably high return on investment.
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Starting Price
Custom
Virima Specifications
Analytics And Reporting
Escalation Management
Knowledge Base
SLA Management
What Is Virima?
Virima is a cloud-based solution that optimizes IT service delivery through configuration management automation and end-to-end IT asset management (ITAM). Designed for mid-to-large enterprises, it addresses the complexities of unreliable data and enables organizations to maintain a configuration management database (CMDB). Its key features, like automated discovery and ViVID service mapping, give C-suite and IT operations teams real-time visibility to mitigate risk and enhance decision-making.
Virima Pricing
The vendor offers the following four Virima pricing plans:
- SMB – $15,900/year
- Professional – Custom pricing
- Corporate – Custom pricing
- Enterprise – Custom pricing
Disclaimer: The pricing is subject to change.
Virima Integrations
The platform supports integration with multiple systems, such as:
- Jira Service Management
- ServiceNow HR
- Xurrent
- Cherwell Service Management
- Ivanti
- Hornbill
- AWS
Who Is Virima For?
Virima software is ideal for several industries and sectors, including:
- Telecommunications
- Information technology
- Healthcare
- Banking
Is Virima Right For You?
Virima might be the ideal solution for organizations requiring high-fidelity configuration data without the high cost and complexity of legacy systems. Its blend of IT asset management (ITAM), automated CMDB, and the ViVID visualization platform provides a foundation for proactive IT service management. The platform ensures service stability, maintains compliance, and improves overall IT productivity, making it a compelling choice for growing companies.
Still unsure about investing in the Virima software? Contact our customer support team at (661) 384-7070 for detailed guidance.
Virima Features
Virima software automates human intelligence gathering to enrich the IT asset inventory, closing knowledge gaps that automated discovery tools cannot address. It ensures asset data completeness for critical details such as ownership, lifecycle status, and business criticality, thereby improving collaboration among IT teams.
This tool delivers automated, dynamic visual maps of IT business services, outlining application and infrastructure dependencies. By identifying stakeholders and potential risks, service mapping reduces mean time to recovery (MTTR) and maximizes the value of the CMDB.
Virima features full-lifecycle ITAM for hardware and software assets, ensuring optimal cost control by identifying and reclaiming underutilized resources. The platform strengthens audit-proof compliance with licensing, financial governance, and security reporting, streamlining incident resolution and tracking.
The platform offers flexible agentless and agent-based scanning to discover on-premise, remote, and cloud resources across hybrid IT environments. It identifies thousands of physical and virtual assets, configurations, and installed software, automatically populating a trustworthy CMDB.
The system transforms standard service maps into an operational heads-up display by overlaying current ITSM incidents, changes, and vulnerability data. It simplifies complex relationships, enabling visual change management and agile incident response, reducing the risk of service disruption.
