Last Updated Nov 11, 2024
Overview
Overall Rating
Based on 15 users reviews
3.9
Rating Distribution
Positive
73%
Neutral
20%
Negative
7%
Starting Price
Custom Pricing
Pros And Cons of Cherwell Service Management
Pros
User-friendly interface
The IT asset management feature streamlines asset tracking and optimization
Streamlined service automation enables efficient handling of service requests
Real-time Insights for informed decision-making
Cons
Limited out-of-box features
Initial setup can be time-consuming
Frequently Asked Questions
Yes, the software offers an API to its users.
The software supports the English language.
Cherwell integrates with iPaaS with over 1000 connectors available.
Yes, Cherwell Service Management software supports iOS and Android mobile devices.
The vendor offers four customizable subscription plans. Contact us to get a personalized Cherwell pricing plan tailored to your specific requirements.
The software is used by organizations of all sizes across various business units, sectors, and industries, including healthcare, the department of defense, logistics, education, and retail.
Cherwell project management software provides a forum, FAQs, a 24/7 live representative, a knowledge base, email, a help desk, phone, and chat support options.
Cherwell features include information technology infrastructure library (ITIL) service transition processes and other ITIL verified processes that directly support deployment management. It also provides features to automate request fulfillment, streamlining changes.
The software offers multiple ITIL verified processes and automates request fulfillment. This ensures alignment with industry standards while streamlining your service management.
Yes, it consolidates multiple independent portals and uses native workflow processes to automate request fulfillment, streamlining operations and reducing complexity.