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ConnectWise Control

ConnectWise Control

Last Updated Jul 23, 2025

Overview

ConnectWise ScreenConnect (formerly ConnectWise Control) offers an operations management solution for remote support, access, and meetings. It is a connected hub for technicians and customers, providing solutions without traditional communication. Despite the cost constraints, users find it excelling in remote connections, file transfers, and swift access.

Overall Rating

Based on 50 users reviews

4.7

Rating Distribution

Positive

98%

Neutral

2%

Negative

0%

Starting Price
Custom

What is ConnectWise Control?

Overview

ConnectWise Control is a cloud-based software that helps technicians with remote support, access, and meetings. The software is designed to help businesses improve their efficiency and productivity by providing a centralized place to manage their operations. ConnectWise Control's remote meeting and presentation feature allows users to share their screens with others, making it ideal for collaboration, training, and presentations.

The ConnectWise Control CRM software offers many features that make it easier for businesses to collaborate and communicate with their team members. For example, the program’s ‘Help Desk’ feature allows businesses to manage and track customer tickets efficiently. The ‘Agreements’ feature, further, gives businesses the ability to create and manage contracts easily; while the ‘Sales & Marketing’ hybrid feature facilitates businesses in the tracking of their sales pipeline and marketing campaigns.

The platform’s ‘Procurement’ feature, further, helps businesses purchase their required products and services with one click. In the same process optimizing vein, the ‘Reporting’ feature provides organizations with detailed reports on their performance.

Overall, ConnectWise CRM software is a powerful tool that can help businesses improve their operations and the reflecting bottom line.

ConnectWise Control Pricing

Click on the Get Pricing for detailed information on the ConnectWise Control subscription price.

ConnectWise Control Demo

Request and watch a free software demo by hitting the Watch Demo. It will show you how the CRM works. The software offers a free version and free trial so you can try all features before you opt for a premium plan.

ConnectWise Control Reviews

The software has received many good reviews from customers, having an average rating of 4.7 out of 5 stars online, with users praising its performance monitoring, screen sharing features, and more. Users also liked the software for its easy-to-use interface and reporting features. You can read more ConnectWise Control Reviews in our Reviews section.

Our Thoughts

ConnectWise CRM software is an end-to-end organizational workflow tool that offers many features allowing users to be more efficient and organized. The software is easy to use and enables businesses to track their performance, sales, productivity, and customer satisfaction. Overall, we believe ConnectWise CRM software to be a solid workflow management solution suited to all types of organizational concerns.

Pros And Cons of ConnectWise Control

Pros

  • Fast and reliable screen-sharing feature

  • Easy-to-use, friendly interface accessible to all users

  • Remote capabilities allow for efficient management of devices

  • On-premises server updates finish rapidly

Cons

  • Initially, setting up email notifications can be difficult

  • Dark screen sometimes appears when UAC input is needed, as per some users

Frequently Asked Questions

The software benefits users across various sectors and industries, including education, government, technology consulting, and managed service providers (MSPs).

It supports the English, French, Spanish, and Dutch languages.

ConnectWise Control offers support through a knowledge base, phone, and contact form.

Yes, it has an API available for use.

Four ConnectWise ScreenConnect ™ Support subscription plans are available. Remote Support One for $36/single license restriction/month, Remote Support Standard for $56/concurrent tech/month, Remote Support Premium for $66/concurrent tech/month, and Remote Unattended Access starts with 25 agents for $39/month. You can also subscribe to ScreenConnect Access volume pricing options, depending on the number of your agents. The software also provides a 14-day free trial. Request a personalized ConnectWise Control cost quote from us today.

The platform integrates with various third-party software, including Acronis, Microsoft Outlook, and Zendesk.