Last Updated

Key Takeaways

Generated from the text of customer reviews

DentiMax is dental practice management software for clinicians, front-desk staff, and billing teams. Users value its centralized records and day-to-day practice coverage. Older desktop reviews frequently cite Windows-only access as a limitation. Recently, DentiMax has announced integration with three more platforms, including Mango Voice, Marea, and Gusto.

Our Verdict

DentiMax is a practical option for small and midsize dental offices coordinating ongoing treatment and insurance payments. Entry-level pricing is lower than Flow’s, though migration and service charges affect the total cost. We recommend it for practices seeking a shared working system, with deployment chosen around their existing equipment and budget.

DentiMax Specifications

  • Appointment Management/Scheduling
  • e-Prescriptions
  • Billing and Invoicing
  • Claims Management

DentiMax Features

Scheduling

DentiMax lets staff view appointments by provider, operatory, or location. If a clinician is absent, they can copy or move an entire appointment column to rearrange bookings. Teams can also create daily schedule templates and automate setup for frequently scheduled procedures.

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Automated Reminders

DentiMax sends automated appointment reminders by text, email, or voice call. Practices can use these messages to remind patients about upcoming visits without contacting each person manually. This supports routine appointment communication and may help reduce missed visits.

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Realtime Insurance Verification

Using DentiMax, staff can check whether a patient’s insurance plan is active before treatment begins. Where available, the platform also retrieves coverage details and benefit summaries. These can be stored for reference when reviewing coverage or discussing payment responsibilities with patients.

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Digital Patient Registration

Patients can enter their information online through the cloud or electronically at the practice. This gives offices different ways to collect registration details, depending on when and where patients complete them. It also reduces the need for staff to transcribe information from paper forms.

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Patient Charting

This feature provides customizable quick buttons for recording clinical findings. It lets staff adapt these shortcuts to the charting entries they use regularly. For periodontal charting, foot pedal and voice-activated options allow a team member to enter findings without assistance from another person.

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Referral Tracking

DentiMax records both incoming patient referrals and referrals sent to other providers. Staff can set a due-back date for patients expected to return after outside treatment. This gives the practice a reference point for following up and arranging continuing care.

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Pros And Cons of DentiMax

Pros

  • Keeps patient records, images, and appointments together

  • Combines scheduling, charting, and reporting

  • Supports remote access through the cloud version

  • Offers detailed patient profiles and clinical histories

  • Provides a straightforward workflow for daily clinic tasks

Cons

  • Older desktop version requires Windows, limiting Mac use

  • Mixed-device teams report needing to switch computers

  • Report generation can be slow

DentiMax Pricing

DentiMax In-Office

Ultimate Bundle

Core

Executive

Unlimited

  • DentiMax Document Center

  • Free test conversion

  • Employee time tracking

  • 3 hours of training

  • Free local imaging bridge

  • Appointment Book Pro

  • Unlimited support

  • Up to 10 software licenses/location

  • DentiMax In-Office Kiosk

  • Free software upgrades and updates

  • All DentiMax In-Office features, plus:

  • Statistical data on practice performance

  • Web Kiosk

  • 1 hour of training/month

  • Text statements and online payments

  • 1 patient education video license

  • DentiMax Communicator

  • 1 E-Rx provider license

  • Document Center

  • Online payments & text to pay

  • Perio and PSR charting

  • 6 Training hours

  • Scheduling, billing, and payment processing

  • Free local imaging bridge

  • 5 users included

  • Clinical restorative charting and templates

  • Direct 2-way patient texting

  • Reports and CDT Codes

  • All Core features, plus:

  • Realtime Claim Status

  • 8 hours of training

  • AI Transcription & dictation

  • Starter Cloud Imaging Software

  • Realtime Eligibility

  • eClaims bundle with eAttachments

  • All Executive features, plus:

  • Patient education license

  • 10 hours of training

  • eRX Services

  • Unlimited Cloud Imaging Software

  • Unlimited e-claims bundle

Disclaimer: The pricing details were last updated on Sep 07, 2026 from the vendor's website. Please contact us for a tailored pricing list.

DentiMax Reviews

Total 81 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

73%

4

Stars

16%

3

Stars

5%

2

Stars

2%

1

Stars

4%

Share your experience

E

emily

Healthcare, 1-10 employees

Less than 6 months

4.0
April 2024

“Switched from Easy Dental to Dentimax”

Pros

When I first used it, navigating Dentimax seemed pretty easy. Checking eligibility is quick, and setting up new patient appointments is a snap.

Cons

Inputting claim payments and creating secondary claims involves too much clicking around. I wish patient history could import from our old system.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

B

Becki

Healthcare, 11-50 employees

More than a year

5.0
April 2024

“Best PMS with Everything You Need”

Pros

I've tried out a bunch of softwares, but Dentimax has everything I need. It is easy to learn. The line item accounting keeps everything transparent, and the charting, with all notes on one screen, is super convenient. Plus, the integration with DentalXChange for claims is a game-changer, we're getting paid faster, and our claims are clean the first time!

Cons

Support from this cloud-based software is the least impressive compared to others I've used. Our conversion process was tough, follow-through was lacking and some features were not activated. While the team is great once you reach them, getting support can be impossible at times. The single support number often leads to long holds, and if you wait too long, you get disconnected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

A

ALDEN

Healthcare, 1-10 employees

More than a year

3.0
November 2023

“Unhappy with service”

Pros

Using the system is generally easy, although we do encounter a few recurring issues.

Cons

I once waited on hold for over an hour, only to be told they could not help us.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

2

Functionality

6

Frequently Asked Questions

Can I use DentiMax sensors in other imaging programs?

Yes. DentiMax sensors work with most major third-party dental imaging programs, so practices can continue using their existing imaging software.

Do DentiMax sensors require an inline box?

No. The sensors connect directly through USB without an inline box, making them easier to move between treatment rooms.

What operating systems are supported by DentiMax software?

Compatibility depends on the software version and sensor model. Desktop software and sensors have Windows requirements, while DentiMax Flow provides browser-based access. Check the current specifications before choosing equipment.

Can DentiMax software run on iPads or other tablets?

DentiMax Flow offers browser-based access for managing practice tasks on compatible tablets. Desktop software and sensor use have separate hardware requirements.

Can the DentiMax software handle non-US practice customizations?

Yes. DentiMax allows practices to change the tooth numbering system to match international conventions.

Can users process credit card transactions directly into the ledger?

Yes. DentiMax supports posting credit card payments directly to the patient ledger, reducing the need to enter the same payment separately.