Last Updated
Overview
TouchWorks EHR by Altera Digital Health provides highly configurable clinical and wellness solutions to improve population health outcomes. It improves documentation accuracy and care coordination. While navigating the interface can be counterintuitive at times, the platform’s advanced revenue cycle tools and smart document management ensure high productivity.
Overall Rating
Based on 21 users reviews
4.2
Rating Distribution
Positive
86%
Neutral
10%
Negative
5%
Starting Price
Custom
Altera Digital Health Specifications
- Appointment Management/Scheduling
- e-Prescriptions
- Lab Integrations
- Patient Portal
What Is Altera Digital Health?
Altera Digital Health is a comprehensive suite of healthcare IT solutions designed to connect the entire continuum of care through a single, actionable patient record. It offers specialized platforms, such as Sunrise and Paragon Denali, to address acute and ambulatory needs, reducing clinical bottlenecks and physician burnout. It supports real-time data exchange, coordinated care delivery, and informed clinical decisions to help organizations improve patient outcomes while maintaining operational continuity.
Altera Digital Health Pricing
Altera Digital Health cost structure is highly flexible and tailored. Clients are charged based on the product chosen and practice size.
Disclaimer: The pricing is subject to change.
Altera Digital Health Integrations
The software supports integration with multiple platforms, such as:
- Microsoft Azure
- Health Gorilla
- MedAllies
- Nuance Dragon
- Carequality
Who Is Altera Digital Health For?
Altera Digital Health is ideal for acute and ambulatory care hospitals in the medical industry. It covers:
- Mid-Size hospitals and health systems
- Independent community hospitals
- Providers
Is Altera Digital Health Right For You?
Managing fragmented patient data across care settings slows decisions and impacts outcomes. Altera Digital Health addresses this with interoperable EHR solutions that unify clinical records and workflows. It prioritizes connected care and clinical depth, delivering long-term operational value and effective patient management. Trusted by healthcare leaders such as Phoenix Children’s, the platform aligns with ONC Regional Compliance standards to elevate care delivery.
Still not sure about Altera Digital Health? Contact our support team at (661) 384-7070 for further guidance.
Altera Digital Health Features
Sunrise
This clinical platform provides an integrated continuum of care for acute and ambulatory settings. It centralizes orders, lab results, radiology reports, and multidisciplinary notes in a single database. This allows clinicians to access accurate, real-time patient records, significantly reducing documentation errors and improving safety.
Paragon Denali
Specifically built for community hospitals, this cloud-native EHR streamlines administrative and clinical tasks. It offers a single database for financial and patient records, helping smaller organizations optimize their revenue cycles. This ensures community providers can maintain financial health while delivering care.
TouchWorks EHR
Altera Digital Health features TouchWorks EHR, which supports ambulatory practices with structured clinical documentation, population health tools, and analytics. It enables providers to improve care quality while managing patient engagement and outcomes across outpatient environments.
dbMotion
As an advanced interoperability solution, it aggregates and harmonizes patient data from disparate IT systems. It provides clinicians with a longitudinal view of a patient’s history regardless of the original data source. This connectivity leads to better clinical outcomes and reduced care delays.
Care Director
This module helps organizations manage population health and coordinate care across various community settings. It facilitates better communication for outpatient care and timely intervention while supporting evidence-based care plans. This holistic approach ensures comprehensive patient support bundles with automated wellness checkups.
Pros And Cons of Altera Digital Health
Pros
Strong interoperability across care settings
Robust clinical documentation tools
Comprehensive analytics for revenue cycle management
Cons
Narrowing down the ICD-10 codes is tricky
Requires excessive clicks to get the task done
Altera Digital Health Reviews
Total 21 reviews
4.2
All reviews are from verified customers
Rating Distribution
5
Stars43%
4
Stars43%
3
Stars10%
2
Stars0%
1
Stars5%
Share your experience
Mid Market, 51-100 employees
“Impressive analytics features”
Pros
I think it does a great job with its analytics features as they're powerful, clear and genuinely useful. It gives me the precise insights I need into patient populations and practice operations helping me make better-informed decisions and clearly identify areas where we can improve efficiency and care. It turns data into actionable direction.
Cons
I've run into some issues with interoperability especially when trying to share data with other providers or systems. This makes it harder to set up the type of data sharing system some organizations need and often requires extra manual work to transfer data between systems.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Small Business, 11-50 employees
“easy multiple schedule view”
Pros
So far I can easily check out multiple schedules from different doctors at a glance and see exactly when they have open time slots available. That visibility makes coordinating and booking appointments so much easier, faster and more efficient.. cutting down on back-and-forth and giving patients clear, real-time options.
Cons
Can't narrow down ICD-10 codes unless I have certain permissions which is frustrating.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Small Business, 11-50 employees
“Friendly interface”
Pros
What I love is how convenient and dynamic it is.... it adapts easily to different needs and situations. The interface is exceptionally well-organized and clean which makes every interaction feel smooth and efficient. It�s the kind of tool that just works the way you hope it will.
Cons
I'm a bit concerned about security. It could potentially be targeted by hackers and that might make accessing patient data more difficult.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Frequently Asked Questions
What level of support does Altera Digital Health offer?
It offers technical support via a client forum and phone call.
Does Altera Digital Health have a mobile app?
Yes, Altera provides several mobile applications, including Sunrise Mobile and Altera Patient Flow.
What other apps does Altera Digital Health integrate with?
It integrates with Azure, Surescripts, Nuance, and national health exchanges like CommonWell and Carequality.
Does Altera Digital Health offer an API?
Yes, it offers a standardized API for data retrieval through the dbMotion platform.
What language does Altera Digital Health support?
Altera Digital Health is primarily available in English.
Who are the typical users of Altera Digital Health?
It supports integration with acute and ambulatory care health systems and community care hospitals.
What types of pricing plans does Altera Digital Health offer?
Altera Digital Health software offers custom pricing based on selected modules. Request a personalized Altera Digital Health pricing quote for your business.