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Overview

TouchWorks EHR by Altera Digital Health provides highly configurable clinical and wellness solutions to improve population health outcomes. It improves documentation accuracy and care coordination. While navigating the interface can be counterintuitive at times, the platform’s advanced revenue cycle tools and smart document management ensure high productivity.

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Overall Rating

Based on 21 users reviews

4.2

Rating Distribution

Positive

86%

Neutral

10%

Negative

5%

Starting Price
Custom

Altera Digital Health Specifications

Appointment Management/Scheduling

e-Prescriptions

Lab Integrations

Patient Portal

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What Is Altera Digital Health?

Altera Digital Health is a comprehensive suite of healthcare IT solutions designed to connect the entire continuum of care through a single, actionable patient record. It offers specialized platforms, such as Sunrise and Paragon Denali, to address acute and ambulatory needs, reducing clinical bottlenecks and physician burnout. It supports real-time data exchange, coordinated care delivery, and informed clinical decisions to help organizations improve patient outcomes while maintaining operational continuity.

Altera Digital Health Pricing

Altera Digital Health cost structure is highly flexible and tailored. Clients are charged based on the product chosen and practice size.

Request a personalized Altera Digital Health pricing quote for your business.

Disclaimer: The pricing is subject to change.

Altera Digital Health Integrations

The software supports integration with multiple platforms, such as:

  • Microsoft Azure
  • Health Gorilla
  • MedAllies
  • Nuance Dragon
  • Carequality
Book a free Altera Digital Health demo to learn more about its integration arrangements.

Who Is Altera Digital Health For?

Altera Digital Health is ideal for acute and ambulatory care hospitals in the medical industry. It covers:

  • Mid-Size hospitals and health systems
  • Independent community hospitals
  • Providers

Is Altera Digital Health Right For You?

Managing fragmented patient data across care settings slows decisions and impacts outcomes. Altera Digital Health addresses this with interoperable EHR solutions that unify clinical records and workflows. It prioritizes connected care and clinical depth, delivering long-term operational value and effective patient management. Trusted by healthcare leaders such as Phoenix Children’s, the platform aligns with ONC Regional Compliance standards to elevate care delivery.

Still not sure about Altera Digital Health? Contact our support team at (661) 384-7070 for further guidance.

Altera Digital Health Features

This clinical platform provides an integrated continuum of care for acute and ambulatory settings. It centralizes orders, lab results, radiology reports, and multidisciplinary notes in a single database. This allows clinicians to access accurate, real-time patient records, significantly reducing documentation errors and improving safety.

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Specifically built for community hospitals, this cloud-native EHR streamlines administrative and clinical tasks. It offers a single database for financial and patient records, helping smaller organizations optimize their revenue cycles. This ensures community providers can maintain financial health while delivering care.

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Altera Digital Health features TouchWorks EHR, which supports ambulatory practices with structured clinical documentation, population health tools, and analytics. It enables providers to improve care quality while managing patient engagement and outcomes across outpatient environments.

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As an advanced interoperability solution, it aggregates and harmonizes patient data from disparate IT systems. It provides clinicians with a longitudinal view of a patient’s history regardless of the original data source. This connectivity leads to better clinical outcomes and reduced care delays.

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This module helps organizations manage population health and coordinate care across various community settings. It facilitates better communication for outpatient care and timely intervention while supporting evidence-based care plans. This holistic approach ensures comprehensive patient support bundles with automated wellness checkups.

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Pros And Cons of Altera Digital Health

Pros

  • Strong interoperability across care settings

  • Robust clinical documentation tools

  • Comprehensive analytics for revenue cycle management

Cons

  • Narrowing down the ICD-10 codes is tricky

  • Requires excessive clicks to get the task done

Altera Digital Health Reviews

Total 21 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

43%

4

Stars

43%

3

Stars

10%

2

Stars

0%

1

Stars

5%

Share your experience

DC

David C.

Mid Market, 51-100 employees

4.0
March 2023

Impressive analytics features

Pros

I think it does a great job with its analytics features as they're powerful, clear and genuinely useful. It gives me the precise insights I need into patient populations and practice operations helping me make better-informed decisions and clearly identify areas where we can improve efficiency and care. It turns data into actionable direction.

Cons

I've run into some issues with interoperability especially when trying to share data with other providers or systems. This makes it harder to set up the type of data sharing system some organizations need and often requires extra manual work to transfer data between systems.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AD

Ashley D.

Small Business, 11-50 employees

5.0
December 2021

easy multiple schedule view

Pros

So far I can easily check out multiple schedules from different doctors at a glance and see exactly when they have open time slots available. That visibility makes coordinating and booking appointments so much easier, faster and more efficient.. cutting down on back-and-forth and giving patients clear, real-time options.

Cons

Can't narrow down ICD-10 codes unless I have certain permissions which is frustrating.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Small Business, 11-50 employees

4.0
January 2021

Friendly interface

Pros

What I love is how convenient and dynamic it is.... it adapts easily to different needs and situations. The interface is exceptionally well-organized and clean which makes every interaction feel smooth and efficient. It�s the kind of tool that just works the way you hope it will.

Cons

I'm a bit concerned about security. It could potentially be targeted by hackers and that might make accessing patient data more difficult.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

Frequently Asked Questions

It offers technical support via a client forum and phone call.

Yes, Altera provides several mobile applications, including Sunrise Mobile and Altera Patient Flow.

It integrates with Azure, Surescripts, Nuance, and national health exchanges like CommonWell and Carequality.

Yes, it offers a standardized API for data retrieval through the dbMotion platform.

Altera Digital Health is primarily available in English.

It supports integration with acute and ambulatory care health systems and community care hospitals.

Altera Digital Health software offers custom pricing based on selected modules. Request a personalized Altera Digital Health pricing quote for your business.

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