ChiroCloud

ChiroCloud

Last Updated

Key Takeaways

Generated from the text of customer reviews

ChiroCloud is a cloud-based EHR and practice management system designed for chiropractic offices, used by providers and front-desk staff. It benefits solo and small multi-provider practices most. Users cite cloud access from different devices as a strength, while mentioning that the software may have limited reporting capabilities. ChiroCloud can be a good fit for small chiropractic practices looking for essential practice management and billing tools.

Our Verdict

ChiroCloud works best for chiropractic practices seeking a straightforward, all-in-one system without server management. Its flat, predictable pricing provides strong value for smaller offices, while its simple approach keeps day-to-day operations straightforward. It suits practices that prioritize usability and simplicity over extensive functionality and deeper customization.

ChiroCloud Specifications

  • Appointment Management/Scheduling
  • Billing and Invoicing
  • Claims Management
  • Customizable Forms

ChiroCloud Features

Practice Management

The platform’s practice management feature handles scheduling and financial operations. Staff can book individual appointments or set up treatment plans, so a patient's full course of care is mapped out rather than booked visit by visit. The system also handles insurance batch submissions electronically and posts EOBs straight to the relevant patient file.

See How It Works
Patient Engagement

This feature focuses on how patients interact with the practice before and outside of their treatment visits. A self-service kiosk lets patients complete intake forms, update personal details, and record their current complaints before seeing the provider. Patients can also receive appointment reminders through email without staff having to send each message manually.

See How It Works
Patient Identification

ChiroCloud allows practices to add photo identification to patient files, helping staff confirm a patient's identity when accessing their records. This can be particularly useful for offices handling a large number of patients and looking for a simple way to identify patients within the system.

See How It Works
Billing And Insurance Management

ChirCloud can also help manage the financial side of the practice while staying connected to each patient record. Staff can review practice finances on a daily, weekly, monthly, or on another schedule based on how they prefer to track revenue. Office staff can manage insurance billing directly within the system. It also allows practices to connect with an outside billing consultant when needed.

See How It Works

Pros And Cons of ChiroCloud

Pros

  • Cloud-based access supports use across multiple computers

  • Streamlines insurance submissions and EOB posting within the patient record

  • Photo ID support helps staff quickly identify patients within their records

Cons

  • Reporting and filtering capabilities may be limited

  • Account reconciliation may require manual work

ChiroCloud Reviews

Total 7 reviews

2.7

All reviews are from verified customers

Rating Distribution

5

Stars

14%

4

Stars

0%

3

Stars

43%

2

Stars

29%

1

Stars

14%

Share your experience

JT
Jamie T.

Office Manager, N/A employees

2.0

“Nice platform”

Pros

It's a pretty nice program overall.

Cons

No drawbacks noticed for now.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

4

Functionality

4

EF
Eric F.

Chiropractor, N/A employees

3.0

“good collections”

Pros

The system is easy to use and it has helped keep our collections in good shape.

Cons

It used to feel like a really strong product and the customer service team once went out of their way to help us. Lately however there's barely any information about the company online. Our emailed questions go unanswered and there isn't even a listed phone number. The reporting and filtering features also need a lot of improvement. It's still simple to work with and our collections continue to be solid because of it but the lack of customer communication, tech support and overall online presence is concerning. It honestly feels like someone built a promising product and then stepped away leaving it to run with only minimal maintenance. I'm really not sure what changed.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5

DM
Dolores M.

Not Specified, N/A employees

3.0

“slow support and browser bugs”

Pros

No real advantages stood out to me.

Cons

After using the service for around two years the biggest frustration has been customer support. They provide an email for troubleshooting but getting a response can take up to a month if they reply at all. On top of that when Chrome updates the program can develop bugs that are difficult to resolve.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

5

Functionality

5

Frequently Asked Questions

What types of pricing plans does ChiroCloud offer?

ChiroCloud pricing starts at a $100 monthly service fee, totaling $1,200 per year, in addition to a one-time sign-up fee of $1,995. Get in touch for a tailored ChiroCloud price quote.

Does ChiroCloud have a mobile app?

No, it doesn’t offer a mobile app.

What language does ChiroCloud support?

ChiroCloud software is available in English.

What other apps does ChiroCloud integrate with?

The vendor has not disclosed information regarding the platform’s third-party integrations.

Who are the typical users of ChiroCloud?

Typical ChiroCloud users include chiropractic practices and providers.

What level of support does ChiroCloud offer?

ChiroCloud offers support through email and on-demand training videos and manuals.

Does ChiroCloud offer an API?

The vendor hasn’t disclosed information regarding its API availability.