Last Updated
Overview
Criterions EHR is a cloud-based solution designed to streamline electronic health records and practice management with customizable workflows, powerful e-prescribing, and lab integrations. While it may have limited features and functionalities, the platform compensates with strong financial management capabilities and ensures efficient and reliable practice operations.
Overall Rating
Based on 6 users reviews
3.8
Rating Distribution
Positive
83%
Neutral
0%
Negative
17%
Starting Price
Custom
Criterions EHR Specifications
- Patient Portal
- Appointment Management/Scheduling
- Lab Integrations
- Mobile App
What Is Criterions EHR?
Criterions is a cloud-based EHR and practice management platform designed for outpatient medical practices seeking to unify clinical documentation, patient engagement, and billing workflows within a single system. Built to support practices of all sizes, Criterions helps healthcare teams streamline daily operations and improve communication among providers, staff, and patients.
As a HIPAA-compliant, ONC-certified solution, Criterions enables practices to manage patient records securely while reducing administrative burden and supporting long-term scalability.
What Is Criterions EHR Best For?
Criterions EHR is best known for its integrated billing and practice management capabilities, enabling healthcare organizations to oversee the entire medical billing cycle from a unified platform. The system allows staff to create claims, submit them electronically, and monitor claim statuses efficiently without the need to navigate between separate applications.
How Much Does Criterions EHR Cost?
Criterions EHR pricing is estimated to range from $300 to $600/provider/month. Criterions offers custom pricing based on practice size, feature requirements, and implementation needs. This flexible pricing model allows practices to scale the platform as they grow while paying only for the tools they need.
Beyond the standard subscription fee, healthcare organizations should also consider the following estimated additional costs:
- Implementation: Typically ranges from $3,000–$15,000 for clinical template configuration, scheduler setup, and initial database deployment
- Data Migration: Generally can cost around $2,500–$10,000, depending on the volume and complexity of legacy patient charts, demographic records, and historical billing data
- Training And Onboarding: Usually around $1,500–$5,000 for instructor-led training sessions and role-based onboarding across medical providers, billers, and front-desk staff
Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
Criterions EHR Integrations
Criterions integrates with a variety of third-party healthcare and billing applications to support interoperability and data exchange. Available integrations include connections with laboratory services, billing partners, and other healthcare technology platforms commonly used in outpatient environments.
These integrations help practices maintain continuity across clinical, administrative, and financial workflows.
How Does Criterions EHR Work?
After logging into the system, users can begin navigating the platform by following these steps:
- Access the main dashboard to monitor provider availability, daily tasks, and appointment schedules in real time
- Review patient intake details and electronically submitted forms through the secure Criterions Patient Portal
- Open the patient’s clinical profile directly from the appointment scheduling interface
- View comprehensive patient information, including demographics, medical history, active problem lists, vitals, and lab reports
- Record clinical encounters using the platform’s customizable charting and documentation tools
- Create, review, and send electronic prescriptions seamlessly within the EHR workflow
- Share follow-up instructions, lab updates, billing information, and other communications securely through the patient portal messaging system
Who Is Criterions EHR For?
The platform is well-suited for:
- Independent medical practices
- Multi-provider outpatient clinics
- Organizations working with billing services
- Practices seeking stronger patient communication and payment tools
Its modular design allows practices to configure the platform to match their operational needs without adopting unnecessary complexity.
Criterions EHR Use Cases
Based on our evaluation of user feedback and Criterions’ existing functionality, we identified several use cases where the software performs particularly well for healthcare organizations:
Independent Practices Looking For Connected Clinical And Financial Workflows
Criterions EHR is well-suited for independent and mid-sized practices that want to unify clinical and administrative operations within a single system. The platform combines EHR and practice management functionality through a shared database, allowing scheduling, clinical documentation, charge capture, insurance verification, and billing data to update across the system in real time. This enables independent practitioners, front-desk staff, and billing teams to work from the same up-to-date patient and financial information, reducing duplicate data entry and improving coordination across clinical and revenue cycle workflows.
High-Volume Clinics Seeking Faster Patient Check-In
For busy clinics managing large patient volumes, the software helps simplify front-desk operations through digital intake and patient registration tools. Patients can complete demographic information, insurance details, consent forms, and medical histories electronically before appointments or via in-office devices. This helps reduce wait times, limits documentation errors, and support a more efficient, contactless check-in experience.
Billing Teams Focused On Improving Revenue Cycle Efficiency
Criterions EHR supports billing departments that need greater visibility into claims management and reimbursement workflows. The platform includes real-time insurance eligibility verification during scheduling and registration, helping staff identify coverage issues before appointments take place.
Diagnostic-Focused Practices Requiring Integrated Lab Workflows
Practices that frequently manage laboratory testing and diagnostic procedures can benefit from the platform’s integrated lab interface capabilities. Providers can place lab orders directly within the patient chart without relying on paper-based processes or external communication methods.
Is Criterions EHR Right For You?
Criterions is designed for practices that want more than basic charting. By combining cloud-based EHR functionality with patient engagement tools and billing-aligned workflows, the platform supports practices focused on efficiency, communication, and financial performance.
Healthcare organizations seeking a scalable, compliance-ready EHR that connects clinical care with patient interactions and revenue processes may find Criterions a strong fit. It is also compliant with ONC Health IT Certification criteria and certified by an ONC-ACB, making it a scalable and regulation-aligned option for healthcare organizations.
Still unsure if Criterions EHR suits your practice? Call us at (661) 384-7070 and let our experts guide you through the selection process.
Criterions EHR Features
Schedular
This Criterions feature supports real-time scheduling with customizable calendar views, resource tracking, and role-based permissions. Practices can manage multiple providers, appointment types, and location in a single platform. Patients can check-in virtually from anywhere to confirm appointments by text. By using this feature, clinicians can also verify a patient’s insurance before the visit.
Electronic Prescribing Services (eRx)
Criterions include an electronic prescribing feature that allows providers to send prescriptions directly to pharmacies, check drug interactions, and monitor controlled substances. It integrates a national drug database and supports streamlined medication workflows for improved patient safety.
Patient Portal
The HIPAA-compliant patient portal gives patients access to their health records, lab results, and visit summaries. It also enables direct messaging with providers and allows patients to request refills, appointments, and update personal health information. It reduces front desk workload, captures more accurate patient data, and offers contactless experience to both patients and practitioners.
Patient Appointment Reminders
Criterions software includes automated reminders via phone, email, or SMS which helps to reduce no-shows and late cancellations. It enables providers to customize messages by appointment type, time, or practitioner while tracking patient responses to improve communication. Patients can also confirm or decline appointments without a phone call. This texting module helps front-desk staff save time they would otherwise spend calling patients.
Lab Interface
The software offers bi-directional, uni-directional, and ADT lab interfaces that connect seamlessly with laboratories, public health organizations, and imaging centers. The user-friendly interface allows practitioners to automate the ordering process for diagnostic tests. They can also create a favorites list for frequently used laboratories or requisition forms to place bulk orders.
Practice Management
Criterions practice management suite includes integrated medical billing, scheduling, insurance verification, and claims management tools. These tools help practices manage administrative and financial workflows within a single system. Staff can generate electronic claims, track claim statuses, manage accounts receivable, and process payments without switching between multiple platforms. Its real-time insurance eligibility verification and reporting tools help practices reduce claim denials, improve reimbursement tracking, and streamline overall revenue cycle management.
Pros And Cons of Criterions EHR
Pros
Improves daily appointment scheduling
Reliable and streamlined billing
Easy to navigate
Simplifies custom medical documentation
Cons
Limited-third-party integrations
HPI templates may lack easy edits
May have limitations in advanced tools
Criterions EHR Reviews
Total 6 reviews
3.8
All reviews are from verified customers
Rating Distribution
5
Stars33%
4
Stars50%
3
Stars0%
2
Stars0%
1
Stars17%
Share your experience
Abel A.
Hospital & Health Care, 11-50 employees
Less than a year
“Great EHR at a reasonable price”
Pros
As a user, I find the platform excellent, particularly for practices that are either newly established or switching over from paper charts. The workflow is streamlined and straightforward to navigate. I appreciate that menus and how files are organized can be tailored extensively so that you can truly fit the system to the specific needs of your practice. Support has been wonderful -- when an issue comes up (which isn't frequent), I usually get a reply almost immediately or by the end of the same day.
Cons
I'd love to have the option to generate PDF "fillable" forms directly from the system. For the type of care we provide, that feature would significantly streamline our process and save time. I've recently learned that their in-house development team is already working on adding this capability, which is encouraging.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Donna
Medical practice, 11-50 employees
More than a year
“wonderful team to work with”
Pros
I find the software very user-friendly, and whenever we submit requests they're handled professionally and promptly; the members of the support team are wonderful people, and I've never experienced any issues with their assistance.
Cons
There's not a lot I can complain about; I consistently receive the utmost attention for our needs, and the support team even assists with things like financial reports and similar tasks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Beatriz R.
Medical practice, 11-50 employees
More than a year
“a few improvements can further enhance the user experience”
Pros
My team is really happy with their service. Their tech support team is exceptional, particularly the tech who was assigned to us, who responds quickly and resolves issues promptly.
Cons
That said, when I create an HPI template there's no way for me to modify it later; I can't perform even small edits like hiding specific template tabs or simply adding a period at the end of a template sequence, which feels unnecessarily restrictive.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Frequently Asked Questions
Does Criterions have an API?
Yes, Criterions supports API-based integrations that allow approved third-party systems to securely exchange data with the platform. API access helps practices and partners connect Criterions with billing services, laboratory systems, and other healthcare applications as needed.
What other apps does Criterions EHR integrate with?
Criterions integrates with a range of third-party healthcare and billing applications, including laboratory systems and billing service partners. Available integrations support interoperability across clinical, administrative, and financial workflows.
How much does Criterions cost?
Criterions EHR pricing is estimated to range from $300 to $600/provider/month. Criterions offers custom pricing based on practice size, feature requirements, and implementation needs. Practices can request a personalized quote to better understand pricing options based on their specific workflows.
What practice sizes does Criterions support?
Criterions is designed to support a wide range of outpatient medical practices, from small and independent clinics to growing multi-provider organizations. The platform’s modular, cloud-based design allows practices to scale features and users as their needs evolve without requiring a complete system change.
Does Criterions EHR have a mobile app?
Criterions is a cloud-based platform that can be accessed through web-enabled devices, including tablets and mobile browsers. This allows providers and staff to access the system without requiring dedicated on-device software.
Who are the typical users of Criterions EHR?
Criterions EHR is commonly used by outpatient medical practices, multi-provider clinics, and organizations that work with billing services. Typical users include physicians, clinical staff, administrative teams, and billing partners who need access to shared workflows.
What languages does Criterions support?
Criterions is primarily offered in English for providers and staff.
What level of support does Criterions offer?
Criterions provides ongoing customer support to assist practices throughout onboarding and day-to-day system use. Support includes help from knowledgeable team members who are familiar with clinical, administrative, and billing workflows. Many customers note the responsiveness and helpfulness of the support team when questions or issues arise.