Criterions EHR

Criterions include an electronic prescribing feature that allows providers to send prescriptions directly to pharmacies, check drug interactions, and monitor controlled substances. It integrates a national drug database and supports streamlined medication workflows for improved patient safety.

The HIPAA-compliant patient portal gives patients access to their health records, lab results, and visit summaries. It also enables direct messaging with providers and allows patients to request refills, appointments, and update personal health information. It reduces front desk workload, captures more accurate patient data, and offers contactless experience to both patients and practitioners.

This Criterions feature supports real-time scheduling with customizable calendar views, resource tracking, and role-based permissions. Practices can manage multiple providers, appointment types, and location in a single platform. Patients can check-in virtually from anywhere to confirm appointments by text. By using this feature, clinicians can also verify a patient’s insurance before the visit.

Criterions software includes automated reminders via phone, email, or SMS which helps to reduce no-shows and late cancellations. It enables providers to customize messages by appointment type, time, or practitioner while tracking patient responses to improve communication. Patients can also confirm or decline appointments without a phone call. This texting module helps front-desk staff save time they would otherwise spend calling patients.

The software offers bi-directional, uni-directional, and ADT lab interfaces that connect seamlessly with laboratories, public health organizations, and imaging centers. The user-friendly interface allows practitioners to automate the ordering process for diagnostic tests. They can also create a favorites list for frequently used laboratories or requisition forms to place bulk orders.

Criterions practice management suite includes integrated medical billing, scheduling, insurance verification, and claims management tools. These tools help practices manage administrative and financial workflows within a single system. Staff can generate electronic claims, track claim statuses, manage accounts receivable, and process payments without switching between multiple platforms. Its real-time insurance eligibility verification and reporting tools help practices reduce claim denials, improve reimbursement tracking, and streamline overall revenue cycle management.