eResidentCare
Last Updated
Overview
eResidentCare streamlines resident management for assisted living and community-based care facilities through a centralized EHR platform. It offers tools for medication tracking, assessments, and secure documentation. Though it does not support API integration, its intuitive design and compliance-ready features make it a practical choice for care teams seeking better oversight.
eResidentCare Specifications
- Appointment Management/Scheduling
- e-Prescriptions
- Lab Integration
- Patient Portal
eResidentCare Features
Medication Management (eMar)
This module ensures medication records are accurately documented and updated in real time. With built-in alerts and notifications, staff can stay ahead of missed doses or administration errors, supporting safer medication practices and improved oversight.
Resident eNotes And Incident Reporting
The software enables caregivers to securely record progress notes, nurse entries, and incident logs. Each entry is locked for security and accountability, creating a centralized and traceable source of resident updates and clinical documentation.
Resident Assessments
Care teams can conduct evaluations using built-in tools that cover areas such as mobility, ADL (Activities of Daily Living), behavior, pain, and overall vulnerability via this functionality. The customizable templates allow staff to design assessments that match each resident’s care needs and track their condition over time.
Reporting
eResidentCare includes various PDF-ready reports such as Census, MAR, Face Sheet, and Care Plans. It also offers a built-in facility calendar to schedule events and appointments, helping staff stay organized and documentation audit-ready.
Time Clock
This integrated feature makes it easy for staff to clock in and out daily, with notifications and detailed reporting to support accurate shift tracking and payroll management. It reduces manual errors and promotes timekeeping transparency across the organization.
Pros And Cons of eResidentCare
Pros
Various customization options
Support team fixes issues quickly
Mobile app available to use
Easy to look up client charts
Very easy to enter data
Cons
Restricted to authorized users
No autocorrect tool yet
Lacks disaster drills feature
eResidentCare Reviews
Total 10 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars50%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Medical Practice, 11-50 employees
More than a year
“5 out of 5”
Pros
It is a user-friendly system and the support team is always quick to help and fix problems. I used this software at my previous ALH and liked it enough to recommend it to my new employer.
Cons
Occasionally the system goes down for maintenance without any warning which can catch us off guard.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Medical Practice, 1-10 employees
More than a year
“Works fine!”
Pros
The simplicity of the system makes it easy for all staff to us it but the good thing is that access stays limited to authorized users. Plus the mobile app makes it pretty easy for us to check a client's chart while we are at an appointment.
Cons
One thing that is missing is an autocorrect feature. It does not fix typos or spelling mistakes while we are typing which causes trouble when we are in a hurry.
Rating Distribution
Ease of use
7
Value for money
5
Customer Support
9
Functionality
7
Medical Practice, 11-50 employees
Less than a year
“Support team is just as amazing as the app”
Pros
eResidentCare software is really easy to work with and offers lots of ways to customize things to fit different needs. Also their customer support is fantastic as issues get resolved fast and they regularly roll out updates based on what users ask for.
Cons
No complaints at all. After a full year of using it we are still glad we made the switch as it has been a great move for us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
What level of support does eResidentCare offer?
The software provides phone, fax, and email support options.
Who are the typical users of eResidentCare?
Typical users of platform include assisted living facilities, behavioral health centers, adult foster care, and group homes.
What languages does eResidentCare support?
It supports the English language.
Does eResidentCare have a mobile app?
Yes, the software has a mobile app.
How much does eResidentCare cost?
The starting price of the platform is $89/month with no additional updating, backups, and/or maintenance costs. Get a personalized eResidentCare cost based on your medical practice’s needs and preferences.
Is eResidentCare free?
No, it is not free.
What other apps does eResidentCare integrate with?
The list of third-party applications integrated with the vendor's software is not clearly specified.
Does eResidentCare offer an API?
No, it does not offer an API.



