eResidentCare

eResidentCare

10 Review(s)

Overview

eResidentCare streamlines resident management for assisted living and community-based care facilities through a centralized EHR platform. It offers tools for medication tracking, assessments, and secure documentation. Though it does not support API integration, its intuitive design and compliance-ready features make it a practical choice for care teams seeking better oversight.

Overall Rating

Based on 10 users reviews

4.5

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

eResidentCare Specifications

Appointment Management/Scheduling

e-Prescriptions

Lab Integration

Patient Portal

View All Specifications

What Is eResidentCare?

eResidentCare is a cloud-based EHR and resident management platform tailored for assisted living facilities. Unlike traditional EHRs, the software caters exclusively to residential and community-based care providers via various features, such as daily resident care, compliance, and medication tracking.

By consolidating resident information, care planning, and regulatory documentation into a single, intuitive platform, eResidentCare helps facilities optimize administrative tasks and enhance accountability across caregiving teams.

What Is eResidentCare Best For?

eResidentCare software is best known for delivering superior resident care through its deep alignment with state-specific compliance standards. The platform is purpose-built to help long-term care providers not only document care but also maintain continuous regulatory compliance.

eResidentCare Pricing

The starting price of the software is $89/month. Additionally, the vendor does not charge any additional costs of maintenance, updates, and backups. Get a custom eResidentCare pricing plan tailored to your healthcare organization’s size and requirements.

Disclaimer: The pricing has been sourced from third-party websites and is subject to change. 

eResidentCare Integrations

eResidentCare features an integrated task scheduler that enhances charting efficiency and streamlines daily care routines. However, third-party integrations for the system software are not clearly listed online.

How Does eResidentCare Work?

Here's how you can navigate the dashboard and make use of the software's features:

  • Log in securely through the cloud-based portal using your assigned credentials
  • Access the resident list immediately upon login to view active cases and profiles
  • Use the top navigation bar to switch between care plans, progress notes, and assessments
  • Click on a resident’s name to enter their profile and update medical history or daily notes
  • Utilize the integrated task scheduler to assign, monitor, and complete staff tasks in real time
  • Generate state-compliant reports directly from the reporting tab with preset templates
  • Navigate to the medication log to view, edit, or administer medication schedules
  • Manage staff access and permissions through the admin settings for enhanced security
  • Regularly back up and export records for audits or facility-level documentation with one-click tools
Schedule a free eResidentCare demo to learn more about the platform's functionalities.

Who Is eResidentCare For?

The software is used by the following: 

  • Assisted living facilities
  • Group homes
  • Adult foster care
  • Behavioral health centers

Is eResidentCare Right For You?

Are you in search of a specialized, cloud-based solution that delivers superior resident care while ensuring full compliance with state regulations? If yes, then eResidentCare might be the right choice. The paltform emphasizes security and operational efficiency tailored to the needs of residential care providers.

Additionally, the software’s locked and secure notes system highlights a strong commitment to protecting sensitive resident data. Its high scalability allows eResidentCare system to serve both small and multi-facility organizations, making it adaptable as your care operations grow.

Still have any queries about the software? Contact our customer support team at (661) 384-7070; they will address all your concerns and help you make an informed decision.

eResidentCare Features

This module ensures medication records are accurately documented and updated in real time. With built-in alerts and notifications, staff can stay ahead of missed doses or administration errors, supporting safer medication practices and improved oversight.

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The software enables caregivers to securely record progress notes, nurse entries, and incident logs. Each entry is locked for security and accountability, creating a centralized and traceable source of resident updates and clinical documentation.

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Care teams can conduct evaluations using built-in tools that cover areas such as mobility, ADL (Activities of Daily Living), behavior, pain, and overall vulnerability via this functionality. The customizable templates allow staff to design assessments that match each resident’s care needs and track their condition over time.

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eResidentCare includes various PDF-ready reports such as Census, MAR, Face Sheet, and Care Plans. It also offers a built-in facility calendar to schedule events and appointments, helping staff stay organized and documentation audit-ready.

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This integrated feature makes it easy for staff to clock in and out daily, with notifications and detailed reporting to support accurate shift tracking and payroll management. It reduces manual errors and promotes timekeeping transparency across the organization.

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Pros And Cons of eResidentCare

Pros

  • Various customization options

  • Support team fixes issues quickly

  • Mobile app available to use

  • Easy to look up client charts

  • Very easy to enter data

Cons

  • Restricted to authorized users

  • No autocorrect tool yet

  • Lacks disaster drills feature

eResidentCare Reviews

Total 10 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

50%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

E

Elisa

Medical Practice, 11-50 employees

More than a year

5.0
November 2024

5 out of 5

Pros

It is a user-friendly system and the support team is always quick to help and fix problems. I used this software at my previous ALH and liked it enough to recommend it to my new employer.

Cons

Occasionally the system goes down for maintenance without any warning which can catch us off guard.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

N

Nancy

Medical Practice, 1-10 employees

More than a year

4.0
November 2024

Works fine!

Pros

The simplicity of the system makes it easy for all staff to us it but the good thing is that access stays limited to authorized users. Plus the mobile app makes it pretty easy for us to check a client's chart while we are at an appointment.

Cons

One thing that is missing is an autocorrect feature. It does not fix typos or spelling mistakes while we are typing which causes trouble when we are in a hurry.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

9

Functionality

7

J

Jacob

Medical Practice, 11-50 employees

Less than a year

5.0
November 2024

Support team is just as amazing as the app

Pros

eResidentCare software is really easy to work with and offers lots of ways to customize things to fit different needs. Also their customer support is fantastic as issues get resolved fast and they regularly roll out updates based on what users ask for.

Cons

No complaints at all. After a full year of using it we are still glad we made the switch as it has been a great move for us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

The software provides phone, fax, and email support options.

Typical users of platform include assisted living facilities, behavioral health centers, adult foster care, and group homes.

It supports the English language.

Yes, the software has a mobile app.

The starting price of the platform is $89/month with no additional updating, backups, and/or maintenance costs. Get a personalized eResidentCare cost based on your medical practice’s needs and preferences.

No, it is not free.

The list of third-party applications integrated with the vendor's software is not clearly specified.

No, it does not offer an API.