Jane App Reviews

“I kinda want this survey to end

Pros

Its very user-friendly and feels quite responsive to changes.

Cons

I would love the ability to cancel multiple appointments at once, and I did like to be able to title different intake forms more clearly. The retail product management part of the system needs improvement. For instance, a purchase order section to track inventory more smoothly would be helpful. I'd also appreciate a way to track product expiration dates.

“Rigersted Massage Therapist

Pros

It is easy to use after daily practice at work.

Cons

The setup process was confusing, especially when it came to detailing every aspect at the beginning.

“Exceptional system

Pros

I value the scheduling, charting and ease of billing. The software integrates well with other applications.

Cons

I am missing a real portal, a direct messaging system for patients, e-fax capability and I am concerned about the credit card processing fees.

“Chiropractic Neurology clinic usage works

Pros

The platform works well overall, and the customer service is extremely helpful.

Cons

Some features are not active yet, but the team is open to suggestions and is working on adding the requested details.

“Incredibly User Friendly

Pros

Jane is incredibly user-friendly making booking billing and note-taking simple and fast. The layout is attractive and facilitates both practitioner and client use effortlessly. Plus theres no need for extra add-ons and keeping client cards on file is hassle-free. Janes transaction fees are comparable to Squares.

Cons

Sadly when I started my solo business I realized how expensive the service is. Although it includes everything I need like unlimited reminders file storage and credit card processing $79/month is a steep price for a solo practitioner. For those willing to tackle a learning curve Noterro at $25/month (with possible discounts) is a much more economical choice.

“Great for any organization

Pros

While Jane offers many features which initially posed a challenge it ultimately provides everything a practice needs.

Cons

The fees are on the higher end compared to other apps.

“NO EHR Company has customer service better than Jane!

Pros

The customer service at Jane is top-notch always prompt helpful and friendly. They even went the extra mile to provide video demonstrations and screenshots to assist me with specific billing queries.

Cons

Since Im not very computer-savvy Ive had many questions but they always provide easy-to-understand step-by-step instructions.

“Excellent Services. Easy to use.

Pros

I appreciate Janes excellent customer service easy scheduling and efficient client payment processing.

Cons

My only wish is for the fees for processing payments to be lower.

“Can't say enough

Pros

Running my practice with Jane is smooth sailing. Everything functions seamlessly its user-friendly and visually appealing. The support team is responsive friendly and knowledgeable. I wholeheartedly recommend Jane to everyone.

Cons

Theres nothing about Jane that I dont like.

“Easy to Use and Chart

Pros

Charting with Jane is quick and easy and we love the online booking and patient portal.

Cons

It would be a great addition if we could reply to appointment confirmation texts.

“Very good chiropractic software

Pros

Using Jane is a breeze with plenty of options and its straightforward for me as a patient.

Cons

In a French environment like Quebec Canada its inconvenient that the platform doesnt support French especially when employees dont speak English. Having an app for phones would be a great addition.

“Med Spa RN

Pros

My experience with Janes support has been fantastic and they excel in communication.

Cons

As of now I havent encountered any issues. I hope it stays that way.

“switching to Jane

Pros

Jane is straightforward and cost-effective and its HIPAA compliant with premade macros. Ive had two months to explore the demo and set up my macros while learning the ropes.

Cons

Getting the hang of a new system can be quite challenging.

“Great platform, too expensive for a small business

Pros

Janes ease of use variety of templates and straightforward billing are standout features.

Cons

The cost is too high for me. Despite seeing 16 patients per month I dont qualify for the discounted rate and I cant justify the regular cost for my practice size.

“Jane Review

Pros

Jane is user-friendly with an abundance of tutorials to aid in learning the system. Billing is mostly straightforward and accessing patient files is easy. The teleconferencing system enhances patient interaction and were still uncovering all the systems capabilities. The support team is exceptional always positive and ready to help.

Cons

The only thing Id change is to make sending invoices easier. It took me some time to find the button. Additionally were still in the process of creating patient intake forms.

“What a fantastic experience with Jane!

Pros

Everything about Jane from its affordability to its ease of setup and user-friendly interface is excellent.

Cons

So far theres nothing weve encountered that we dont like about Jane.

“Jane is fabulous!

Pros

Jane acts as my personal secretary freeing up my time for other tasks.

Cons

I cant think of any cons. I havent even used all the features of Jane because there are so many.

“Used as a Student

Pros

Janes online charting is streamlined making healthcare notes more accessible. The availability of instructional videos further enhances usability.

Cons

Theres definitely a learning curve to it and it can be a bit challenging to use at first.

“New user new centre

Pros

The care and support provided by Janes team along with their depth of knowledge are remarkable. They are particularly patient and helpful for those new to practice management and the online tutorials are invaluable.

Cons

Sometimes the online written instructions arent very easy to understand. This seems to be a common issue with applications where instructions are written by the developers.

“Look elsewhere for peace of mind

Pros

Janes calendar is reliable and its customizable forms are a plus.

Cons

Its concerning that only signed work is backed up not saved work. Also the new video opening in a browser has caused issues for me and several clients.