Matrix Connect

What Is Matrix Connect?

Matrix Connect, formerly known as Galen Data, is a cloud connectivity platform used by medical device companies that need to move device data to the cloud without building infrastructure from scratch. It offers configurable dashboards and data export tools that let teams review device performance and monitor trends without pulling data manually. The platform also includes access controls that set different permission levels for clinicians, patients, and family members viewing the same data. These tools support device deployment and reduce the engineering work needed to set up and maintain a compliant cloud backend.

What Is Matrix Connect Best For?

Matrix Connect is best known for its Remote Patient Monitoring feature, built for medical device and life sciences companies. It generates real-time alerts when device readings fall outside normal ranges and makes that data available through a mobile-friendly portal, so device status stays visible without in-person checks. The software fits teams managing connected device deployments, tracking patient data in multiple locations, or coordinating access for clinicians, patients, and families.

How Much Does Matrix Connect Cost?

The pricing for Matrix Connect starts at €3,675/month for the Development Grade Instance. This plan includes 500,000 monthly API calls, 2 GB of bandwidth, 100 GB of data storage, and supports up to 50 active users and devices. A Commercial Grade Instance is available for €4,725/month with unlimited active users and devices, 1 million monthly API calls, 4 GB of bandwidth, and 1,000 GB of data storage.

In addition to the base subscription costs, organizations should account for the following expenses:

• Set-Up Fees: $15,000 (one-time)
• Data Migration: Commonly priced between €4,500–€23,000 (one-time), depending on how much existing device telemetry, patient records, or cloud data needs to be moved and whether sensitive health information requires additional processing (approximately $5,000–$25,000)
• Training And Onboarding: Typically falls between €2,800–€14,000 (one-time), covering role-based training for engineering, quality assurance, regulatory affairs, and clinical teams (approximately $3,000–$15,000)
• Integrations: Often come in between €9,000–€70,000+ (one-time), depending on the number of EHR, API, SSO, and third-party systems being connected and the complexity of those integrations (approximately $10,000–$75,000+)
• Customization And Configuration: Usually priced between €4,500–€28,000 (one-time), depending on the level of dashboard customization, portal branding, and data workflow configuration required (approximately $5,000–$30,000)

Disclaimer: The pricing is subject to change.

Matrix Connect Integrations

The software supports integration with Electronic Health Record (EHR) platforms, third-party systems, existing workflows, and other Matrix One products.

How Does Matrix Connect Work?

Log in to your Matrix Connect software account and follow the given steps to benefit from its features:

• Connect devices to the platform using the native SDK and web API to begin transmitting device data to the cloud
• Configure data collection by setting up how device readings, logs, and telemetry are gathered and processed
• Set up access controls by assigning role-based permissions for clinicians, patients, and family members
• Monitor device activity through configurable dashboards that display live data and performance trends
• Track patient readings and receive alerts when device data falls outside expected ranges
• Manage data storage and exports by pulling reports or syncing data with connected third-party systems
• Review compliance documentation to help align device data handling with regulatory requirements
• Scale device deployment by adding new devices or users as device fleets grow

Who Is Matrix Connect For?

Matrix Connect is suitable for the following organizations, teams, and roles:

• Medical device manufacturers
• Life sciences companies
• Engineering and development teams
• Chief Technology Officers (CTOs)
• Regulatory affairs teams
• Quality assurance teams

Matrix Connect Use Cases

Based on our analysis of Matrix Connect's current capabilities, we have identified key scenarios where this software is a good fit for medical device companies and healthcare organizations:

1. Medical Device Startups Launching Their First Connected Product

Early-stage device companies preparing to bring a connected product to market usually lack a dedicated cloud engineering team. Building infrastructure to transmit and store device data from scratch can delay launch timelines and stretch limited resources. Matrix Connect may suit startups that need device connectivity set up through an existing SDK and API instead of custom-built cloud infrastructure.

2. Organizations Preparing For Regulatory Submissions

Medical device companies working toward IEC 62304, HIPAA, GDPR, FDA, or EU MDR compliance need documentation showing how device data is handled before a submission or audit. Assembling this evidence internally can take considerable time without an established framework already in place. Matrix Connect could help regulatory affairs teams by providing cloud infrastructure built under a certified quality management system with compliance documentation ready to use.

3. Clinical Teams Monitoring Patients Remotely

Healthcare providers supporting remote or at-home patient monitoring need a reliable way to know when a device reading falls outside a safe range. Without real-time visibility, an abnormal reading could go unnoticed until a patient's next scheduled visit. Matrix Connect might help clinical teams by sending alerts on abnormal readings and making device data available through a mobile-friendly portal.

4. Device Manufacturers Connecting Data To Existing Health IT Systems

Device manufacturers working inside hospital or clinic environments need device output to reach systems clinicians already use, rather than sitting in a separate platform. Manually transferring data between systems can introduce delays and errors. Matrix Connect integrates device data into existing EHR systems through API and SDK connections built for that purpose.

5. Cross-Functional Teams Coordinating Access To A Single Device Program

Device programs typically involve engineering, regulatory, quality, and leadership teams, and each group needs different visibility into the same underlying data. Giving every team full access can create unnecessary exposure to sensitive information. Matrix Connect could help organizations by supporting role-based access controls that define what each user type can view within one connected device platform.

Is Matrix Connect Right For You?

If you are a medical device manufacturer, life sciences company, or healthcare provider managing connected devices, Matrix Connect could be a strong fit. The platform is trusted by over 500 companies, including Roche, VIPUN Medical, and Clue, and is built to scale from early pilot programs to full global rollouts. It operates under ISO 13485 certification and HITRUST controls, and meets IEC 62304, HIPAA, GDPR, FDA, and EU MDR compliance standards for handling connected device data.

Still unsure about Matrix Connect? Connect with us at (661) 384-7070 for further guidance.