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Overview

MediPay streamlines patient payment processing for healthcare practices through integrated and stand-alone workflows. Its healthcare-exclusive approach, automatic ledger posting, and multiple payment options simplify payment collection. While support gaps can slow down problem resolution, its compliance-focused payment capabilities make it a practical choice for healthcare organizations.

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MediPay Specifications

  • Billing And Invoicing
  • Claims Management
  • Appointment Management/Scheduling
  • e-Prescriptions
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What Is MediPay?

MediPay is a healthcare-exclusive payment processing platform for private healthcare practices. It processes patient payments through integrated or stand-alone payment workflows. The platform interfaces with existing practice management systems to post completed payments directly to the patient ledger while enabling encrypted card storage for future transactions.

The software supports credit and debit cards, HSA cards, eChecks, Apple Pay, Google Pay, recurring payments, and text or email payment links. It also includes digitized healthcare pre-authorization forms, e-signature storage, point-to-point encryption, and PCI-certified, HIPAA-compliant payment processing.

What Is MediPay Best Known For?

MediPay is best known for its healthcare-exclusive payment processing platform, which integrates with existing practice management systems through its patented Practice Management Bridge™ technology. This enables payment processing, automatic ledger posting, and encrypted card storage within a unified workflow.

How Much Does MediPay Cost?

MediPay pricing typically falls between $50 and $200/practice/month, according to industry benchmarks for cloud-based healthcare payment processing platforms.

The price range below is an estimate for budgeting purposes only:

  • Payment Processing Fees: 2.2%–3.2% + $0.20–$0.35/card transaction or 0.5%–1.2%/ ACH/eCheck transaction - Ongoing processing costs based on payment method and transaction volume
  • Implementation And Payment Workflow Setup: $500–$5,000 (one-time) - Includes merchant account setup, payment workflow configuration, and staff onboarding
  • EHR And Practice Management System Integration: $500–$3,000 (one-time) - Connecting MediPay with existing clinical or practice management software for automated payment posting
  • Payment Terminal Hardware: $250–$800/device - Optional countertop or wireless terminals for secure in-office payment acceptance
Request a custom MediPay cost quote for your business.

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.

MediPay Integrations

The software integrates with the following third-party applications, including:

How Does MediPay Work?

Here is how you can get started with MediPay after onboarding is complete:

  • Log in to the MediPay platform and access the payment management interface
  • Connect the platform with the existing practice management system to enable automatic payment posting
  • Configure accepted payment methods, including credit and debit cards, HSA cards, eChecks, Apple Pay, and Google Pay
  • Set up encrypted card-on-file storage, recurring payments, and digitized healthcare pre-authorization forms
  • Process patient payments through integrated or stand-alone payment workflows using supported devices
  • Review payments automatically posted to patient ledgers and manage payment activity
  • Send patient payment requests through text or email payment links and monitor transaction status
Request a MediPay demo to understand its features and potential compatibility.

Who Is MediPay For?

MediPay software serves a wide range of healthcare sectors and industries, including:

  • Private healthcare
  • Medical practices
  • Dental practices
  • Orthodontics
  • Behavioral health
  • Physical therapy
  • Specialty healthcare

MediPay Use Cases

Based on our analysis of MediPay's capabilities, we have identified key scenarios where this software is a good fit for private healthcare practices seeking integrated patient payment processing:

Private Medical Practices Reducing Manual Payment Posting

Medical practices that rely on separate payment processors and practice management systems can use MediPay to streamline payment collection. The platform posts completed payments directly to the patient ledger, reducing duplicate data entry between systems. This makes it suitable for practices looking to centralize payment recording within their existing administrative workflow.

Specialty Clinics Collecting Patient Balances At The Point of Care

Specialty providers that frequently collect copayments, deductibles, or treatment deposits can use MediPay to process payments during patient visits. Its healthcare-specific pre-authorization forms and card-on-file capabilities support future balance collection without creating separate billing processes. This workflow aligns with practices that manage recurring patient financial responsibilities.

Healthcare Organizations Offering Flexible Patient Payment Options

Practices that serve patients with varying payment preferences can use MediPay to support multiple collection methods from a single platform. The software accommodates in-office, online, phone, text, and email payment workflows while supporting payment plans and recurring payments. This is well suited for organizations that want to standardize payment collection across multiple patient touchpoints.

Is MediPay Right For You?

Are you looking for a healthcare-exclusive payment processing platform that integrates with your existing practice management system? MediPay streamlines patient payment collection through integrated or stand-alone workflows while supporting automatic ledger posting.

MediPay supports HIPAA-compliant and PCI-certified payment processing. Its Health IT Module is also certified by an ONC-Authorized Certification Body (ONC-ACB) under the ONC Certification Criteria for Health IT.

Still not sure if MediPay is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision.

MediPay Features

Healthcare-Exclusive Payment Processing

MediPay features healthcare-exclusive payment processing designed specifically for private healthcare practices. The platform includes healthcare-specific workflows such as encrypted card-on-file storage, recurring payments, and electronic pre-authorization forms. This enables organizations to manage patient payments using processes developed exclusively for healthcare environments.

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Multiple Patient Payment Channels

The platform supports payments through credit and debit cards, HSA cards, eChecks, Apple Pay, Google Pay, text-to-pay, email payment links, and recurring payment plans. Transactions can also be processed from computers, tablets, smartphones, POS terminals, or practice websites. This gives healthcare organizations flexibility in how they collect patient payments.

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HIPAA-Compliant Payment Security

Built with healthcare compliance in mind, MediPay provides HIPAA-compliant and PCI-certified payment processing alongside point-to-point encryption. It also supports electronic signatures for pre-authorization forms and digital intake documents. This helps practices maintain secure payment records while managing electronic patient authorizations.

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Stand-Alone And Wireless Payment Solutions

For organizations that do not require software integration, MediPay offers stand-alone and wireless payment terminals. These solutions allow payments to be accepted directly from exam rooms, operatories, or front-office locations while maintaining the platform's healthcare-focused payment processing and compliance standards.

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Pros And Cons of MediPay

Pros

  • Simplifies patient payment collection across multiple channels

  • Reduces manual payment administration through recurring billing

  • Supports secure healthcare payment processing standards

Cons

  • Documentation gaps may hinder user workflows

  • Customer support times may vary during peak hours

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Frequently Asked Questions

Does MediPay have a mobile app?

No, MediPay does not have a mobile app.

Does MediPay offer an API?

The vendor has not disclosed information regarding its API.

What language does MediPay support?

MediPay supports the English language.

What level of support does MediPay offer?

MediPay provides support via phone, live chat, and contact form.

What other apps does MediPay integrate with?

MediPay integrates with NextGen Office EHR, DrChrono EHR, AdvancedMD, Kareo, Office Ally, Dolphin, and PracticeWorks.

What types of pricing plans does MediPay offer?

MediPay pricing falls between $50 and $200/practice/month. Request a custom MediPay price quotation.

Who are the typical users of MediPay?

MediPay serves private healthcare, medical practices, dental practices, orthodontics, behavioral health, physical therapy, and specialty healthcare.