My Best Practice
Last Updated
Overview
My Best Practice offers a specialized EHR for mental health professionals, streamlining documentation, scheduling, and billing workflows. Though the initial setup and data migration process may take time, it covers all essential clinical needs. Nonetheless, its unique science-based clinical cues provide exceptional value.
My Best Practice Specifications
- Appointment Management/Scheduling
- e-Prescriptions
- Patient Portal
- Mobile App
My Best Practice Features
Telehealth
The software enables clinicians to conduct virtual appointments that are seamlessly integrated directly within the EHR system. It allows users to host secure video sessions without switching between separate applications. In this regard, My Best Practice ensures a smooth and unified workflow during patient interactions.
Session Notes And Treatment Planning
My Best Practice supports comprehensive documentation with automated CPT codes, ICD diagnoses, and progress outcome charts. It provides gentle cues for agenda settings and homework checks. At the same time, it utilizes symptom descriptions and treatment plans shaped by expert clinicians to support evidence-based care.
Customizable Forms And Surveys
This platform grants users the flexibility to modify existing templates or create entirely custom clinical questionnaires and intake forms. It allows these documents, along with customer contracts, to be sent to clients for electronic signatures, streamlining the intake process.
Scheduling
My Best Practice provides a holistic calendar view with automated appointment reminders sent directly to clients. It supports single- or multiple-therapist views and allows separate personal appointment management. Moreover, it includes a sync function with Google Calendar for better time management.
Client Portal
The software offers a HIPAA-compliant, encrypted portal where patients can complete intake questionnaires and sign consent forms. It enables clients to securely share files and send messages to their therapist. In this regard, My Best Practice facilitates communication from the comfort of their own homes.
Pros And Cons of My Best Practice
Pros
An intuitive interface making it easy to learn and navigate
The built-in clinical tracking supports evidence-based care
Auto-populated progress notes speed up documentation
Cons
Inconsistencies across the mobile app compared to its desktop version
Certain features require multiple steps and clicks
My Best Practice Reviews
Total 30 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars80%
4
Stars17%
3
Stars3%
2
Stars0%
1
Stars0%
Share your experience
Hospital & Health Care, 1-10 employees
Less than a year
“Love fast support, issues resolved quickly”
Pros
I love the support as they respond fast. As we no longer wait days for fixes so my team stays on track and gets issues resolved quickly without falling behind.
Cons
Would love to have a dedicated area where I can access past patient notes with a single click so I don't have to dig through records and can quickly review previous entries when prepping for appointments.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mental Health Care, 1-10 employees
Less than a year
“evolved, faster, more capable”
Pros
Over the time I have used MBP I've watched it evolve and grow steadily. It's become noticeably faster and more capable as the months go by. Plus I find it quicker and easier to operate now. Very user friendly too!
Cons
The documentation area needs improvement so selections behave more reliably, load quicker and so that any options I pick actually stick around.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Mental Health Care, 1-10 employees
Less than a year
“easy setup and no unnecessary features”
Pros
Setting up the system was easy and stress-free. Plus it has no unnecessary features but just what I need to get things done. Also the team has listened and acted on nearly all my requests. Overall it's made my job much simpler both as an owner and a therapist.
Cons
I notice slower loading times and the mobile app experience doesn't match the desktop version in quality or convenience. As several functions require multiple clicks or steps before I can access them which becomes frustrating during regular use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Frequently Asked Questions
What level of support does My Best Practice offer?
My Best Practice provides support through email, ticket submission, a help center, and general resources, such as blogs and FAQs.
What language does My Best Practice support?
My Best Practice is primarily available in English; however, it also supports Chinese and Spanish for its progress monitoring and outcome measurement tools.
What types of pricing plans does My Best Practice offer?
The My Best Practice price begins at $39/month for the first professional, alongside $19/month for each additional professional. It also includes the following two premium add-ons: Telehealth ($20/professional/month) and E-Scripts ($99/professional/month). Request a personalized My Best Practice pricing quote for your business.
Does My Best Practice have a mobile app?
Yes, My Best Practice offers a mobile app for both Android and iOS devices.
What other apps does My Best Practice integrate with?
My Best Practice software integrates with QuickBooks and Google Calendar.
Does My Best Practice offer an API?
The official website of My Best Practice does not specify its API availability.
Who are the typical users of My Best Practice?
The typical users of My Best Practice feature are evidence-based clinicians and mental health professionals looking for a simple, clinician-focused EHR to manage care and practice operations.