Sessions Health

What Is Sessions Health?

Sessions Health is a web-based electronic health record (EHR) system for mental health care. Inside the EHR, clients have a portal where they request appointments. Before a first appointment, new clients also complete and sign their intake forms in the portal. For every appointment, Sessions Health sends the client a reminder by email or text. At the appointment, clinicians can see clients in the office or through the video tool inside Sessions Health.

After each appointment, clinicians write progress notes with templates or with forms they design. Staff can charge the fee for each appointment to the credit card that the client stores in the system. When a client uses insurance, staff send a claim to the client's insurer online. Reports in the system show revenue and client attendance for the whole practice.

What Is Sessions Health Best For?

Sessions Health is best for AI assist, a tool that writes the first draft of therapy notes for clinicians. Clinicians start each draft by giving AI assist a written summary, a session transcript, or a recording. AI assist writes the draft from that material in SOAP, DAP, BIRP, or narrative format. For clinicians with their own note template, AI assist writes the draft inside that template. Each clinician also sets the style and tone of the draft to match their usual writing. AI assist uses each clinician's past notes to improve later drafts. Clinicians review and edit every draft before they save it, so they no longer write each note from the start.

How Much Does Sessions Health Cost?

Sessions Health cost starts at $39/month for the Professional plan for the first practitioner. The vendor also offers a Freemium plan. In addition to the base subscription costs, organizations should typically account for the following additional expenses:

• Additional Practitioner Costs: $29/month/practitioner after adding the first
• Integrated Telehealth: $10/month/practitioner for built-in video sessions
• Electronic Claims: Starting at $0.25/claim for each claim that practices send electronically
• Real-Time Eligibility Reports: $0.15/report for checking client insurance eligibility in real time
• AI Assist: $35/month/practitioner for customers that use AI features for notes and treatment summaries

Users describe the software's pricing in mostly positive terms. Reviewers call it affordable for the features it offers. Solo and small practices find it most valuable. A few users also find it expensive based on card processing fees and other factors.

Disclaimer: The pricing is subject to change.

Sessions Health Integrations

The software integrates with the following platforms:

• Google Calendar
• Outlook
• Apple Calendar
• Stripe

How Does Sessions Health Work?

Log in to your account to access your data and follow the given steps to use the software features:

• Log in to Sessions Health from any web browser
• Set provider availability for online appointment requests
• Send intake forms and consents through the client portal for online signing
• Set up automated email and text reminders before each appointment
• Start telehealth sessions without any software download
• Write progress notes from templates and add treatment plan objectives to each note
• Check insurance eligibility and submit claims one at a time or in batches
• Track revenue, claim status, and attendance in built-in reports

Who Is Sessions Health For?

The software is designed for different types of mental health practices and roles, including:

• Solo mental health practices
• Group practices
• Billers

Sessions Health Use Cases

Based on our evaluation of Sessions Health features and market positioning, we have determined common ways that solo practitioners, group practices, billers, and couples and family therapists use the platform:

Solo Practitioners Writing Notes After Every Session

Solo mental health practitioners often need to complete detailed clinical documentation after each client session, which can take time away from client care and other practice responsibilities. Sessions Health helps reduce this workload with AI Assist, which can create draft progress notes from written summaries, transcriptions, or uploaded sessions. Practitioners can generate notes in formats such as SOAP, DAP, BIRP, or Narrative and customize the output to match their preferred writing style. This allows solo providers to start with a structured draft rather than documenting each session from scratch, while retaining the ability to review and edit the note before saving it.

Group Practices Supervising Associates And Interns

In some practices, supervisors check notes from associates and interns before the notes are final. Sessions Health provides tools for supervisors to review progress notes, treatment plans, and assessments within the practice. Role-based permissions can limit what associates and interns can access, while audit trails record activity within the account. This gives practices a structured way to manage documentation workflows while maintaining visibility into user activity and keeping access aligned with each team member’s role.

Practices Managing Insurance Claims In-House

Mental health practices that handle insurance billing internally can use Sessions Health to manage claims without relying on separate billing systems for each step. Billers can submit individual, batch, and secondary claims, check insurance eligibility in real time, and use pre-submission tools to identify potential errors that could lead to rejections or denials. ERA auto-posting and payment reconciliation also help reduce manual work after claims are processed.

Practices Providing Couples Or Family Telehealth

Practices that see couples and families hold sessions with more than one client. Sessions Health runs these sessions in its own video tool, with no separate app. The video tool offers a virtual waiting room and screen sharing. Clients can join the video sessions from a web browser. Sessions Health allows up to four people in each session. On the Sessions Health calendar, staff can book joint appointments for couples and families. For each joint appointment, staff can keep the notes and billing in the same EHR.

Is Sessions Health Right For You?

Sessions Health may be a good fit for solo therapists and growing mental health practices that want to manage scheduling, documentation, billing, telehealth, and client communication from one EHR. Sessions Health meets HIPAA, which is the U.S. law on working with patient health data.

To help protect sensitive client information, Sessions Health uses AES-256 encryption for data at rest and in transit. The platform also follows PCI requirements for handling client payment card data. Client data is stored on servers located in the U.S.

Still not sure whether Sessions Health software is the best platform for your practice? Connect with our team at (661) 384-7070, and they will help you make the right choice.