Sessions Health
Last Updated
Key Takeaways
Generated from the text of customer reviews
Our Verdict
Overall Rating
Based on 75 users reviews
4.7
Rating Distribution
Positive
96%
Neutral
4%
Negative
0%
Starting Price
$39
per month
Sessions Health Specifications
- Appointment Management/Scheduling
- Billing and Invoicing
- Claims Management
- Customizable Forms
Sessions Health Features
Notes And Documentation
In Sessions Health, therapists can build custom notes, treatment plans, and assessments. Custom intake forms are part of the same toolset. For each client, the platform shows which intake forms the client has completed. When the client has not finished a form, the platform sends a reminder. Inside each progress note, therapists can add goals from the client's treatment plan. While they write any note, therapists can keep sticky notes with key reminders about the client on screen.
Scheduling
Sessions Health lets therapists manage their schedule from one calendar. The calendar syncs both ways with Google Calendar. It syncs one way with Outlook and Apple calendars. The calendar also holds repeat appointments. On the calendar, therapists can set their availability. Within those hours, clients can request appointments online. Sessions Health also tracks each client's time zone. When a client books a session, the therapist gets an alert right away. Before the session, Sessions Health sends the client an automatic email or text reminder. With these reminders, fewer clients miss their appointments.
Billing And Insurance
Sessions Health lets practices customize their insurance settings. Therapists can submit insurance claims after a real-time eligibility check. The platform can also create superbills automatically. Out-of-network courtesy billing and incident-to billing are available as well.
Integrated Telehealth
Providers can hold video sessions in any web browser without downloading any software. Sessions Health encrypts each call to meet HIPAA rules. Each session can include a waiting room, screen sharing, and chat. Providers can also add virtual backgrounds and bring several people into one call.
Pros And Cons of Sessions Health
Pros
Practitioners find the platform easy to learn and navigate
Reviewers report fast, helpful replies from the support team
Therapists report an easy switch from other EHRs
Users note regular updates and new features
Therapists report that their clients find the portal easy to use
Cons
Users find the revenue and income reports limited
Therapists note the lack of a mobile app for clinicians and clients
Some users find the insurance claim and ERA setup confusing
Some therapists report occasional dropped or glitchy video calls
Sessions Health Pricing
Freemium | Professional |
|---|---|
$0 per month | $39 per month |
|
|
Disclaimer: The pricing details were last updated on Sep 14, 2026 from the vendor's website. Please contact us for a tailored pricing list.
Sessions Health Reviews
Total 75 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars76%
4
Stars20%
3
Stars4%
2
Stars0%
1
Stars0%
Share your experience
Mental Health Care, N/A employees
“a smooth switch that feels right”
Pros
I moved our EHR from a major competitor over to Sessions and the cutover has been remarkably smooth. Also the platform is interactive and easy to use and it reassures me that Sessions Health's mission and values match my own clinical priorities.
Cons
there is not anything about it that bothers me. I find it to be a truly comprehensive, full-service solution for how I run my practice.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mental Health Care, 1-10 employees
“Best customer service I've faced”
Pros
Of all the EHR platforms I�ve used this one delivers far and away the strongest customer service experience I've ever encountered. Their team is consistently attentive, knowledgeable and remarkably quick to respond to every question I raise making sure nothing lingers unresolved. That level of reliable support truly sets them apart and adds immense value to the platform itself.
Cons
For my group practice it meets every requirement we have so I can't point to anything that I like the least.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mental Health Care, N/A employees
“Does everything I need”
Pros
It is incredibly easy to use and it really keeps my brain from feeling overwhelmed , scheduling appointments, processing payments, finishing clinical notes and communicating with clients through the portal all feel smooth and manageable. Considering how affordable it is I'm genuinely surprised by the range of functionality it offers. At this point I can't picture myself moving to another EHR because Sessions already covers everything I rely on day to day.
Cons
At times crafting brand-new forms can be a bit tricky especially when I'm trying to design something more customized and unique but I've figured out some workarounds and can usually get the form to behave the way I need it to now.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
How does Sessions Health keep client data secure?
Sessions Health protects client data with AES-256 encryption, two-factor authentication, role-based access controls, and audit trails. It stores data on secure U.S.-based servers with regular backups and disaster recovery to help protect patient health information.
How does Sessions Health handle billing and insurance claims?
Sessions Health supports electronic, batch, and secondary claims, real-time eligibility checks, ERA auto-posting, autopay, and automatic invoices and superbills through its HIPAA-compliant billing workflow.
Does Sessions Health include telehealth?
Yes. Sessions Health offers integrated HIPAA-compliant telehealth through a web browser. It supports waiting rooms, screen sharing, in-session chat, virtual backgrounds, and multiple participants.
Can Sessions Health support mental health group practices?
Yes, Sessions Health lets group practices manage several providers, rooms, and office hours in one system. Teams can also use secure messaging, role-based permissions, and supervision tools.
Can users customize notes, treatment plans, and forms in Sessions Health?
Yes, Sessions Health allows practices to create custom notes, treatment plans, assessments, questionnaires, and forms. It also provides a library of templates.
Does Sessions Health have a client portal?
Yes. Sessions Health includes a mobile-friendly, HIPAA-compliant client portal where clients can complete intake forms, e-sign consents, manage appointments, send secure messages, make online payments, and view statements and superbills.
Does Sessions Health help reduce missed appointments?
Yes, Sessions Health provides automated email and SMS appointment reminders, online appointment requests, and calendar synchronization to help practices manage appointments and reduce no-shows.
Does Sessions Health offer a mobile app?
Sessions Health does not require a separate mobile app. The platform works through a web browser on smartphones, tablets, and computers, with the same core functions available on mobile devices.
What support does Sessions Health provide?
Sessions Health provides a chat and help center, which has support guides, video tutorials, and documentation covering areas such as billing, insurance, scheduling, client portals, telehealth, and account security. The support team also provides video demos or screen-share calls.