SimplePractice

SimplePractice Reviews

Claimed

Claimed

Total 1378 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

25%

3

Stars

5%

2

Stars

1%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

M
Manish

IT, 500+ employees

More than a year

5.0

“Awesome Product!”

Pros

It provides excellent support for mental wellness.

Cons

Currently I cant think of any drawbacks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
scott

Healthcare, 1-10 employees

More than a year

1.0

“Avoid at all costs, very poor support and prices, rising all the time for no reason”

Pros

This has been the worst experience. Getting support from a human is nearly impossible everything is forced to be done online wasting a lot of time. Theyre saving money but not passing any savings onto customers while raising prices.

Cons

Its the most expensive option out there and the prices keep increasing while offering fewer options.

Rating Distribution

Ease of use

2

Value for money

3

Customer Support

2

Functionality

2

J
Jessica

Mental Health Care, 1-10 employees

5.0

“Great for small practices”

Pros

I am impressed that the system includes everything I need, such as documentation, scheduling, billing, and messaging. Additionally, I appreciate the ability to personalize my forms and notes.

Cons

According to my patients, the messaging system is not functioning properly on phones and I am not always being notified when I receive a message from someone.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

S
Scott

Healthcare, 1-10 employees

Less than a year

2.0

“Corporate Greed - Avoid at all costs”

Pros

I appreciate being able to use their telehealth software and appointment reminders where clients can confirm or deny their attendance.

Cons

There are numerous issues such as the unavailability of time zone changes extra charges for calendar PUSH unresponsive customer support and the outdated interface.

Rating Distribution

Ease of use

8

Value for money

2

Customer Support

2

Functionality

4

M
Margot

Music, 1-10 employees

Less than 6 Months

5.0

“SimplePractice”

Pros

I particularly like the features that help me take notes during sessions.

Cons

I havent explored many of the other features.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

P
Petek

Shopify, 101-500 employees

5.0

“SmplePractice Review”

Pros

SimplePractice reduces my workload with its features ease of use accessibility and simple interface eliminating the complexity I experienced before. Its an awesome software.

Cons

It could be slightly cheaper. The current pricing may feel like overpaying for smaller businesses.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

D
Darren

Individual & Family Services, 11-50 employees

Less than 6 Months

1.0

“Horrible experience”

Pros

Unfortunately I found it very confusing despite looking good in the demo.

Cons

The customer service was extremely poor. They ignored emails after taking my money.

Rating Distribution

Ease of use

2

Value for money

3

Customer Support

2

Functionality

2

T
Tiago

Marketing, Advertising, 51-100 employees

Less than 6 Months

2.0

“Simple Practice task”

Pros

The application didnt suit my needs so I found its usage dissatisfying.

Cons

Im not a fan of the interface and its shortcuts.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

5

Functionality

6

J
Jennifer

Pharmaceutical, 51-100 employees

Less than a year

4.0

“simple once you get adjusted”

Pros

Its fairly straightforward. Similar to other software especially in scheduling its basic and not overwhelming.

Cons

When I utilized this in an office setting I felt we didnt fully utilize its potential. We encountered document upload issues but I attribute this to our inefficiency.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

J
junsup

Pharmaceutical, 51-100 employees

Less than a year

4.0

“SimplePractice reviews”

Pros

The software offers extensive functionality. We particularly valued its capacity to create intricate online applications and automate credit card billing. My favorite aspect is its user-friendly nature like having a helpful assistant for paperwork without the high cost.

Cons

The setup instructions can be confusing and revisiting previous sections is challenging. I struggled particularly with setting up my card to avoid charges for unfulfilled promises.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

8

G
Gokularaja

Recruitment, 500+ employees

More than a year

5.0

“Reviewer”

Pros

Its likely the most useful software. SimplePractice is great for appointment scheduling and reminders.

Cons

Overall its good but some enhancements could make it better. I generally recommend this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E
elizabete

Education, 1-10 employees

Less than a year

5.0

“I really like the simple practice”

Pros

I really enjoyed using the tools theyre very user-friendly.

Cons

I have no grievances with this app whatsoever.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Amanda

Medical Practice, 1-10 employees

Less than 6 Months

4.0

“Very good”

Pros

Ideal for medical and therapeutic reports.

Cons

There are errors and defects that impede the applications operation.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

AM
Anne Marilyn

IT, 1-10 employees

More than a year

5.0

“Review For SimplePractice”

Pros

The software interface is incredibly easy to navigate and includes all necessary features for maintaining individual privacy.

Cons

Accessing customer support can be difficult at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Y
youness

Chemicals, 11-50 employees

Less than 6 Months

5.0

“simple practice is a very nice app for medical reprasentative agents”

Pros

The apps strongest aspect is its time management capabilities.

Cons

A strong internet connection is necessary hence accessing it on my phone while outside is inconvenient.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

S
sanhita

Healthcare, 1-10 employees

Less than 6 Months

5.0

“All in one software”

Pros

This platform is a comprehensive solution for all my EHR needs from scheduling appointments to billing to managing patient histories. The ease of access is a standout feature.

Cons

The system requirements are demanding and running it on low-end hardware often leads to frequent crashes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SZA
syed zaheer abbas

Insurance, 500+ employees

5.0

“review”

Pros

Its the most user-friendly software I really appreciate it.

Cons

I have nothing but praise for this software its user-friendly and excellent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Kadeem

Accounting, 1-10 employees

Less than 6 Months

3.0

“Customer service representative”

Pros

There isnt much I dislike about this software but its acceptable.

Cons

It didnt have any significant impact on me.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

8

Functionality

8

M
Mariyam

Healthcare, 11-50 employees

More than a year

5.0

“Review”

Pros

I appreciated how user-friendly the software is. It covers everything from appointment scheduling to client communication.

Cons

Sending attachments to clients was somewhat convoluted requiring multiple steps rather than a simple attach option.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

IJ
Irish Joy

Education, 11-50 employees

More than a year

5.0

“Simple Practice Review”

Pros

SimplePractice is easy to use and highly dependable. It streamlines client management billing and other related tasks.

Cons

Immediate phone support for customers is lacking.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10