SimplePractice Reviews
Total 1378 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars66%
4
Stars25%
3
Stars5%
2
Stars1%
1
Stars2%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
IT, 500+ employees
More than a year
“Awesome Product!”
Pros
It provides excellent support for mental wellness.
Cons
Currently I cant think of any drawbacks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Healthcare, 1-10 employees
More than a year
“Avoid at all costs, very poor support and prices, rising all the time for no reason”
Pros
This has been the worst experience. Getting support from a human is nearly impossible everything is forced to be done online wasting a lot of time. Theyre saving money but not passing any savings onto customers while raising prices.
Cons
Its the most expensive option out there and the prices keep increasing while offering fewer options.
Rating Distribution
Ease of use
2
Value for money
3
Customer Support
2
Functionality
2
Mental Health Care, 1-10 employees
“Great for small practices”
Pros
I am impressed that the system includes everything I need, such as documentation, scheduling, billing, and messaging. Additionally, I appreciate the ability to personalize my forms and notes.
Cons
According to my patients, the messaging system is not functioning properly on phones and I am not always being notified when I receive a message from someone.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Healthcare, 1-10 employees
Less than a year
“Corporate Greed - Avoid at all costs”
Pros
I appreciate being able to use their telehealth software and appointment reminders where clients can confirm or deny their attendance.
Cons
There are numerous issues such as the unavailability of time zone changes extra charges for calendar PUSH unresponsive customer support and the outdated interface.
Rating Distribution
Ease of use
8
Value for money
2
Customer Support
2
Functionality
4
Music, 1-10 employees
Less than 6 Months
“SimplePractice”
Pros
I particularly like the features that help me take notes during sessions.
Cons
I havent explored many of the other features.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Shopify, 101-500 employees
“SmplePractice Review”
Pros
SimplePractice reduces my workload with its features ease of use accessibility and simple interface eliminating the complexity I experienced before. Its an awesome software.
Cons
It could be slightly cheaper. The current pricing may feel like overpaying for smaller businesses.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Individual & Family Services, 11-50 employees
Less than 6 Months
“Horrible experience”
Pros
Unfortunately I found it very confusing despite looking good in the demo.
Cons
The customer service was extremely poor. They ignored emails after taking my money.
Rating Distribution
Ease of use
2
Value for money
3
Customer Support
2
Functionality
2
Marketing, Advertising, 51-100 employees
Less than 6 Months
“Simple Practice task”
Pros
The application didnt suit my needs so I found its usage dissatisfying.
Cons
Im not a fan of the interface and its shortcuts.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
6
Pharmaceutical, 51-100 employees
Less than a year
“simple once you get adjusted”
Pros
Its fairly straightforward. Similar to other software especially in scheduling its basic and not overwhelming.
Cons
When I utilized this in an office setting I felt we didnt fully utilize its potential. We encountered document upload issues but I attribute this to our inefficiency.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Pharmaceutical, 51-100 employees
Less than a year
“SimplePractice reviews”
Pros
The software offers extensive functionality. We particularly valued its capacity to create intricate online applications and automate credit card billing. My favorite aspect is its user-friendly nature like having a helpful assistant for paperwork without the high cost.
Cons
The setup instructions can be confusing and revisiting previous sections is challenging. I struggled particularly with setting up my card to avoid charges for unfulfilled promises.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
8
Recruitment, 500+ employees
More than a year
“Reviewer”
Pros
Its likely the most useful software. SimplePractice is great for appointment scheduling and reminders.
Cons
Overall its good but some enhancements could make it better. I generally recommend this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Education, 1-10 employees
Less than a year
“I really like the simple practice”
Pros
I really enjoyed using the tools theyre very user-friendly.
Cons
I have no grievances with this app whatsoever.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
Less than 6 Months
“Very good”
Pros
Ideal for medical and therapeutic reports.
Cons
There are errors and defects that impede the applications operation.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
IT, 1-10 employees
More than a year
“Review For SimplePractice”
Pros
The software interface is incredibly easy to navigate and includes all necessary features for maintaining individual privacy.
Cons
Accessing customer support can be difficult at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chemicals, 11-50 employees
Less than 6 Months
“simple practice is a very nice app for medical reprasentative agents”
Pros
The apps strongest aspect is its time management capabilities.
Cons
A strong internet connection is necessary hence accessing it on my phone while outside is inconvenient.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
10
Healthcare, 1-10 employees
Less than 6 Months
“All in one software”
Pros
This platform is a comprehensive solution for all my EHR needs from scheduling appointments to billing to managing patient histories. The ease of access is a standout feature.
Cons
The system requirements are demanding and running it on low-end hardware often leads to frequent crashes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Insurance, 500+ employees
“review”
Pros
Its the most user-friendly software I really appreciate it.
Cons
I have nothing but praise for this software its user-friendly and excellent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Accounting, 1-10 employees
Less than 6 Months
“Customer service representative”
Pros
There isnt much I dislike about this software but its acceptable.
Cons
It didnt have any significant impact on me.
Rating Distribution
Ease of use
5
Value for money
8
Customer Support
8
Functionality
8
Healthcare, 11-50 employees
More than a year
“Review”
Pros
I appreciated how user-friendly the software is. It covers everything from appointment scheduling to client communication.
Cons
Sending attachments to clients was somewhat convoluted requiring multiple steps rather than a simple attach option.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Education, 11-50 employees
More than a year
“Simple Practice Review”
Pros
SimplePractice is easy to use and highly dependable. It streamlines client management billing and other related tasks.
Cons
Immediate phone support for customers is lacking.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10