SimplePractice Reviews

Pros

I find SimplePractice fairly easy to use with effective scheduling and a relatively simple billing process. However there are a couple of issues as Ill mention in the cons section. Typically the video quality is decent and the ability to drag and drop appointments is great.

Cons

Regarding billing when I have a new client it defaults to cash instead of their card on file leading to confusion when trying to rectify it. The interface for billing isnt intuitive and clients need to download the app prior to sessions if attending via cell phone.

Pros

Its easy for me to use and work on projects and follow up.

Cons

The overall view needs minor adjustments particularly with characters.

Pros

The platform allows you to customize intake forms, diagnostic codes, billing forms, and scheduling. You can also use a secure patient portal to send patients a secure link to sign consent forms, make payments with a credit card, schedule sessions, and conduct secure telehealth visits according to HIPAA guidelines. Additionally, the platform supports insurance billing.

Cons

Simple Practice is primarily meant for mental health professionals and non-MDs. As a psychiatrist, it fulfills most of my requirements for a telepsych practice but not all. For instance, e-prescribing, lab order, and lab result reviewing are not possible using Simple Practice. However, it was never marketed to support these features. As I am just starting my practice, I will use paper scripts as a temporary solution. However, if a patient requires Clozaril, Lithium, or Delante, I will need to find another service that offers lab ordering and reviewing capabilities. Simple Practice is a great platform for psychotherapists who dont prescribe as it offers all the necessary features. However, for psychiatrists, it only covers about 2/3 of the required functions. I wouldnt recommend it for internal medicine, family medicine, or endocrinology as it is not tailored to physicians. The reason I chose it is because of its telehealth feature, billing simplification, and the ability to collect payments without handling cash.

Pros

What I love most is the ease of use! SimplePractice is incredibly user-friendly. If the documents I need arent already available I can easily create them.

Cons

There isnt much negative about SimplePractice. Ive encountered a few minor glitches with the TX plans but theyre easily overcome.

Pros

SimplePractice is a lifesaver for doctors who prescribe medication or therapy to patients and clients. It allows easy access to client information online diagnoses appointment fixing and includes a reminder feature to ensure nothing is forgotten.

Cons

In my experience there are some bugs that need immediate resolution.

Pros

The platform is easy to use since everything is located in one place. In my experience, the platform is reliable, although I havent used the telehealth feature. It is also straightforward to use.

Cons

I had to pay the highest tier price just because I wanted to keep calendar syncing. Although I dont use the telehealth, everything else was available under the mid tier price. Additionally, its not possible to speak with customer service as all queries must be searched for in their FAQ sections.

Pros

Ive been using SimplePractice for years and I never consider leaving. Its user-friendly for both myself and my clients with great templates that make my job easier. The video quality has improved significantly over time and issues are rare.

Cons

Rates have been gradually increasing almost doubling over the past few years. Revising documents can also be cumbersome.

Pros

SimplePractice is a popular program in the mental health field although I didnt find it particularly easy to use.

Cons

Im unsure what changes I would make to this program.

Pros

The application is highly user-friendly with an easy-to-navigate interface. I highly recommend it.

Cons

One drawback Ive noticed is that some processes within the application can be time-consuming but overall the service is excellent.

Pros

The patient portal is excellent and very helpful. Medical billing is smooth and electronic medical records are well-managed. Appointment scheduling is also easy and helpful.

Cons

Claims management could be better and improvements are needed in charting and remittance advice. Practice management is good but could be enhanced further.

Pros

Medical billing with SimplePractice is straightforward and the timely reminders and appointment scheduling are very helpful. Its been instrumental in managing good mental health with proper therapy notes.

Cons

I believe the layout of electronic medical records and document management could be improved further. Otherwise I havent encountered any issues.

Pros

I particularly like the helpful appointment reminders and the ease of access to therapy notes. The medical billing process is smooth and seamless and the calendar syncs perfectly with reminders.

Cons

Data privacy is a significant concern due to the sensitive nature of stored records. Online booking could be made more efficient especially in urgent situations.

Pros

Simple Practice is a user-friendly and highly dependable platform that enables me to handle client management, billing, and other related transactions in a centralized location.

Cons

Customers cannot receive phone support immediately.

Pros

Their format is very user-friendly and suitable for individual private practices. Additionally, they have improved their features to support smaller group practices.

Cons

The customer service is located in a different time zone, causing a time difference of a few hours. Additionally, there is no option for direct communication with a human representative. All communication must be done electronically until it is escalated to an email chat and a virtual call.

Pros

SimplePractice offers a wide range of useful features like appointment scheduling therapy notes and medical billing. Customizable templates and a mobile app serve their purpose well. The customer support is also good.

Cons

Although reporting options exist they could be more robust considering the sensitivity of mental health matters. Data privacy and security concerns are evident.

Pros

SimplePractice lives up to its name in terms of usability and intuitiveness. Its easy to onboard and set up even for those without experience with patient management systems. Its extensive feature set great customer service and user forums make it stand out as the finest EHR for both insurance billing and new mental health practices.

Cons

It may be expensive depending on practice size and required features. Lack of support for clients in different time zones no electronic prescription capabilities and navigational errors are notable drawbacks.

Pros

SimplePractice is easy to use and I use it weekly for therapy sessions as a patient.

Cons

Sometimes teletherapy takes time to load or freezes momentarily.

Pros

It handled scheduling and billing well which is exactly what we needed.

Cons

Customer service has been disappointing. It takes a while to reach a live person and the support staff seem inexperienced.

Pros

It offers practical options to help me keep up with important dates.

Cons

Everything seems fine to me so far I havent encountered any negatives.

Pros

I find SimplePractice incredibly user-friendly and intuitive. Its easy to teach to clients and it handles most of the tasks I need for my business. The client portal is easy to use according to my clients and includes a chat feature.

Cons

I wish the middle tier offered certain features like calendar syncing without having to upgrade to the top tier. Also being able to supervise other users accounts without a separate email address would be beneficial.