SimplePractice Reviews
Total 232 reviews
4
All reviews are from verified customers
Rating Distribution
5
Stars47%
4
Stars26%
3
Stars14%
2
Stars3%
1
Stars11%
Satisfaction score
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Jessica
Mental Health Care, 1-10 employees
“Great for small practices
Pros
I am impressed that the system includes everything I need, such as documentation, scheduling, billing, and messaging. Additionally, I appreciate the ability to personalize my forms and notes.
Cons
According to my patients, the messaging system is not functioning properly on phones and I am not always being notified when I receive a message from someone.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Scott
Mental Health Care, 1-10 employees
Less than a year
“Corporate Greed - Avoid at all costs
Pros
I appreciate being able to use their telehealth software and appointment reminders where clients can confirm or deny their attendance.
Cons
There are numerous issues such as the unavailability of time zone changes extra charges for calendar PUSH unresponsive customer support and the outdated interface.
Rating Distribution
Ease of use
8
Value for money
2
Customer Support
2
Functionality
4
Margot
Music, 1-10 employees
Less than 6 Months
“SimplePractice
Pros
I particularly like the features that help me take notes during sessions.
Cons
I havent explored many of the other features.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Petek
Wholesale, 101-500 employees
“SmplePractice Review
Pros
SimplePractice reduces my workload with its features ease of use accessibility and simple interface eliminating the complexity I experienced before. Its an awesome software.
Cons
It could be slightly cheaper. The current pricing may feel like overpaying for smaller businesses.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Darren
Individual & Family Services, 11-50 employees
Less than 6 Months
“Horrible experience
Pros
Unfortunately I found it very confusing despite looking good in the demo.
Cons
The customer service was extremely poor. They ignored emails after taking my money.
Rating Distribution
Ease of use
2
Value for money
3
Customer Support
2
Functionality
2
Tiago
Marketing and Advertising, 51-100 employees
Less than 6 Months
“Simple Practice task
Pros
The application didnt suit my needs so I found its usage dissatisfying.
Cons
Im not a fan of the interface and its shortcuts.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
6
Jennifer
Pharmaceuticals, 51-100 employees
Less than a year
“simple once you get adjusted
Pros
Its fairly straightforward. Similar to other software especially in scheduling its basic and not overwhelming.
Cons
When I utilized this in an office setting I felt we didnt fully utilize its potential. We encountered document upload issues but I attribute this to our inefficiency.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
junsup
Aviation & Aerospace, 51-100 employees
Less than a year
“SimplePractice reviews
Pros
The software offers extensive functionality. We particularly valued its capacity to create intricate online applications and automate credit card billing. My favorite aspect is its user-friendly nature like having a helpful assistant for paperwork without the high cost.
Cons
The setup instructions can be confusing and revisiting previous sections is challenging. I struggled particularly with setting up my card to avoid charges for unfulfilled promises.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
8
Gokularaja
Staffing and Recruiting, 500+ employees
More than a year
“Reviewer
Pros
Its likely the most useful software. SimplePractice is great for appointment scheduling and reminders.
Cons
Overall its good but some enhancements could make it better. I generally recommend this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
elizabete
Education Management, 1-10 employees
Less than a year
“I really like the simple practice
Pros
I really enjoyed using the tools theyre very user-friendly.
Cons
I have no grievances with this app whatsoever.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amanda
Medical Practice, 1-10 employees
Less than 6 Months
“Very good
Pros
Ideal for medical and therapeutic reports.
Cons
There are errors and defects that impede the applications operation.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Anne Marilyn
Computer & Network Security, 1-10 employees
More than a year
“Review For SimplePractice
Pros
The software interface is incredibly easy to navigate and includes all necessary features for maintaining individual privacy.
Cons
Accessing customer support can be difficult at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
youness
Chemicals, 11-50 employees
Less than 6 Months
“simple practice is a very nice app for medical reprasentative agents
Pros
The apps strongest aspect is its time management capabilities.
Cons
A strong internet connection is necessary hence accessing it on my phone while outside is inconvenient.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
10
sanhita
Hospital & Health Care, 1-10 employees
Less than 6 Months
“All in one software
Pros
This platform is a comprehensive solution for all my EHR needs from scheduling appointments to billing to managing patient histories. The ease of access is a standout feature.
Cons
The system requirements are demanding and running it on low-end hardware often leads to frequent crashes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
syed zaheer abbas
Insurance, 500+ employees
“review
Pros
Its the most user-friendly software I really appreciate it.
Cons
I have nothing but praise for this software its user-friendly and excellent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kadeem
Accounting, 1-10 employees
Less than 6 Months
“Customer service representative
Pros
There isnt much I dislike about this software but its acceptable.
Cons
It didnt have any significant impact on me.
Rating Distribution
Ease of use
5
Value for money
8
Customer Support
8
Functionality
8
Mariyam
Mental Health Care, 11-50 employees
More than a year
“Review
Pros
I appreciated how user-friendly the software is. It covers everything from appointment scheduling to client communication.
Cons
Sending attachments to clients was somewhat convoluted requiring multiple steps rather than a simple attach option.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Irish Joy
Education Management, 11-50 employees
More than a year
“Simple Practice Review
Pros
SimplePractice is easy to use and highly dependable. It streamlines client management billing and other related tasks.
Cons
Immediate phone support for customers is lacking.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jacqueline
Mental Health Care, 1-10 employees
Less than a year
“I Simply Cannot Afford to Grow My Practice with SimplePractice Fee Per Clinician
Pros
Im really impressed with this product. I dont need external billers or practice managers its incredibly easy to use.
Cons
At $59 per clinician I cant afford to continue using this software and expand my practice. Even adding four new clinicians increased the fee to over $300.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
8
Vicky
Health, Wellness and Fitness, 1-10 employees
More than a year
“customer support is horrible
Pros
Billing patients via email eliminates the need for sending statements.
Cons
I detest the customer support its abysmal. Contact is limited to email and responses often redirect to another department. Additionally the requirement for multiple email accounts is frustrating.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
3
Functionality
6