SimplePractice

SimplePractice Reviews

Claimed

Claimed

Total 1378 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

25%

3

Stars

5%

2

Stars

1%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

J
Jose

Hospital & Health Care, 1-10 employees

Less than a year

5.0

“Budget-friendly price”

Pros

I am spending significantly less on this software compared to a similar product I used before. It is user-friendly and the customer support team is very responsive.

Cons

The current system lacks user-friendly features, hindering a smooth document submission process.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

LTE
Leah Tolan, Ed.S.

Research, 11-50 employees

Less than a year

5.0

“great onboarding for new clinicians”

Pros

I really appreciate how simple the software feels especially for brand new mental health professionals who are still getting comfortable with the business management side of running mental health services. It makes the transition less intimidating and helps get everything organized without a steep learning curve.

Cons

Billing can get a bit frustrating early on particularly when you're still unfamiliar with the workflow. Also, the reminders sometimes feel like too much there should be a more consistent and structured approach so notifications don't overwhelm you.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

E
Erica

Medical Practice, 1-10 employees

More than a year

3.0

“Feature-rich”

Pros

SimplePractice offers alot of features for storing data and managing my practice efficiently.

Cons

As my practice grows to include more therapists, the cost becomes prohibitive.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

EM
Emily Morganstein

Retail, 1-10 employees

Less than a year

5.0

“made messaging easy”

Pros

Telemedicine visits have consistently been solid in terms of video/audio quality. It also works well as a central spot to store and finish paperwork, check upcoming appointments and message directly with my provider.

Cons

I'd like a text notification whenever my provider sends a message in SimplePractice. Right now I'm not sure when messages come through so I end up having to keep checking to make sure I didn't miss anything.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

OT
Ozan Toy

Mental Health Care, 1-10 employees

More than a year

4.0

“affordable !”

Pros

It's pretty cheap and the prescribing software part works well too.

Cons

Between patient charts, it kept popping up new windows which got a little annoying.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

9

R
Robin

Mental Health Care, 11-50 employees

Less than 6 months

5.0

“Why I recommend SimplePractice”

Pros

I appreciate SimplePractice's ease of use and how quickly I was able to learn the system. Getting familiar with its many tools was crucial, and it required no professional training or investment.

Cons

Simple Practice is not the easiest system to use, but once I get the hang of it, it becomes more manageable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

I
Irma

Medical Practice, 11-50 employees

5.0

“SimplePractice: Your mobile assistant”

Pros

What I love most about SimplePractice is how easy it is to book and change appointments with clients, process payments, and even assess and plan projects or tasks. It's like having an assistant everywhere, especially with the ability to use it on your phone.

Cons

There's nothing I particularly dislike about Simple Practice, except perhaps for the slightly high price, though it's justified.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

A
Anonymous

Not Specified, 1-10 employees

4.0

“Great for new private practices”

Pros

It is incredibly easy for me to streamline the patient billing process, especially when it comes to handling insurance.

Cons

I do not have any significant complaints at this point, as my experience with the software is limited.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

E
Emily

Medical Practice, 1-10 employees

Less than a year

5.0

“A great tool for provider communication”

Pros

The telemedicine appointments have been of good quality, and it's convenient for storing/completing documents, checking upcoming appointments, and messaging with my provider.

Cons

I wish there was an option to receive text notifications when my provider messages me on Simple Practice. I often miss messages because I don't know when they arrive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

S
Sam

Medical Practice, 1-10 employees

5.0

“The effective choice”

Pros

The easy- to-use interface makes it very simple to use. Also, it provides me with a set of integrated features that simplify administrative tasks, improve clinical workflows, and enhance patient care.

Cons

The learning curve is tough, but the support available makes it easier.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

M
Melissa

Medical Practice, 1-10 employees

Less than 6 months

4.0

“Easy appointment & billing management”

Pros

Reviewing, scheduling, booking appointments, and handling billing are all very easy for me. The reminders are also extremely helpful in keeping everything on track.

Cons

Sometimes, I experience a small delay in communication when using the app.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

RM
Robin Mathy

Mental Health Care, 11-50 employees

Less than 6 months

5.0

“fast setup”

Pros

I appreciate SimplePractice for how simple it is to use and how quickly you can get comfortable with the platform. Learning the different tools mattered for me and I was able to ramp up without spending hours in professional training or making any extra training investment.

Cons

Navigation isn't the most adaptive at first. Once you learn where everything is though, it's much more manageable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

W
Will

Medical Practice, 1-10 employees

Less than 6 months

3.0

“Good, yet needs work”

Pros

It seamlessly manages and books appointments for my clients, making the process smooth and efficient.

Cons

I find Simple Practice's interface to be confusing, making tasks more difficult than they need to be.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

M
Misty

Hospital & Health Care, 1-10 employees

More than a year

4.0

“Easy to use”

Pros

Ordering products online or by phone is incredibly simple and convenient for me.

Cons

There isn't much variety to choose from within the platform.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

L
Leah

Mental Health Care, 11-50 employees

Less than a year

5.0

“Excellent choice for new clinicians”

Pros

I love how simple and user-friendly SimplePractice is, especially for new mental health professionals adjusting to the business side of mental health services.

Cons

I find billing to be tricky, especially as a beginner not familiar with the process. The reminders can feel overwhelming, and I think a more organized structure would be helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CS
Celina Salas

Health, Wellness and Fitness, 51-100 employees

More than a year

5.0

“user friendly EMR”

Pros

This EMR is very user friendly and genuinely simple to work with. The whole setup feels organized and the program keeps everything organized without making the process complicated. Using it day to day has been smooth and it's been a lot easier to manage my tasks because the workflow is simplified.

Cons

Nothing to complain about honestly, I only have positives. No real downsides to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Clifford

Not Specified, 1-10 employees

Less than 6 months

4.0

“User-friendly software”

Pros

The software is really easy to use, and finding my way around its features is simple.

Cons

The cost is slightly higher compared to similar products.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

A
Amanda

Veterinary, 51-100 employees

Less than a year

4.0

“Outstanding therapy management”

Pros

SimplePractice has been an incredible tool for our team as we venture into human therapy alongside our animal therapy.

Cons

I do not have many dislikes about Simple Practice. It has proven to be incredibly valuable to our team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

C
Celina

Health, Wellness and Fitness, 51-100 employees

More than a year

5.0

“User Friendly EMR”

Pros

It's user-friendly, easy to use, and a simplified program.

Cons

CAN'T think of any cons; Simple Practice has been excellent for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Stefan

Package/Freight Delivery, 11-50 employees

5.0

“Great for scheduling and communicating”

Pros

SimplePractice integrates the calendar with Google Calendar and provides appointment reminders, leaving little to be desired.

Cons

Dealing with customer support is frustrating due to long response times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8