SimplePractice Reviews

“Feature-rich”

Pros

SimplePractice offers alot of features for storing data and managing my practice efficiently.

Cons

As my practice grows to include more therapists, the cost becomes prohibitive.

“made messaging easy”

Pros

Telemedicine visits have consistently been solid in terms of video/audio quality. It also works well as a central spot to store and finish paperwork, check upcoming appointments and message directly with my provider.

Cons

I'd like a text notification whenever my provider sends a message in SimplePractice. Right now I'm not sure when messages come through so I end up having to keep checking to make sure I didn't miss anything.

“affordable !”

Pros

It's pretty cheap and the prescribing software part works well too.

Cons

Between patient charts, it kept popping up new windows which got a little annoying.

“Why I recommend SimplePractice”

Pros

I appreciate SimplePractice's ease of use and how quickly I was able to learn the system. Getting familiar with its many tools was crucial, and it required no professional training or investment.

Cons

Simple Practice is not the easiest system to use, but once I get the hang of it, it becomes more manageable.

“SimplePractice: Your mobile assistant”

Pros

What I love most about SimplePractice is how easy it is to book and change appointments with clients, process payments, and even assess and plan projects or tasks. It's like having an assistant everywhere, especially with the ability to use it on your phone.

Cons

There's nothing I particularly dislike about Simple Practice, except perhaps for the slightly high price, though it's justified.

“Great for new private practices”

Pros

It is incredibly easy for me to streamline the patient billing process, especially when it comes to handling insurance.

Cons

I do not have any significant complaints at this point, as my experience with the software is limited.

“A great tool for provider communication”

Pros

The telemedicine appointments have been of good quality, and it's convenient for storing/completing documents, checking upcoming appointments, and messaging with my provider.

Cons

I wish there was an option to receive text notifications when my provider messages me on Simple Practice. I often miss messages because I don't know when they arrive.

“The effective choice”

Pros

The easy- to-use interface makes it very simple to use. Also, it provides me with a set of integrated features that simplify administrative tasks, improve clinical workflows, and enhance patient care.

Cons

The learning curve is tough, but the support available makes it easier.

“Easy appointment & billing management”

Pros

Reviewing, scheduling, booking appointments, and handling billing are all very easy for me. The reminders are also extremely helpful in keeping everything on track.

Cons

Sometimes, I experience a small delay in communication when using the app.

“fast setup”

Pros

I appreciate SimplePractice for how simple it is to use and how quickly you can get comfortable with the platform. Learning the different tools mattered for me and I was able to ramp up without spending hours in professional training or making any extra training investment.

Cons

Navigation isn't the most adaptive at first. Once you learn where everything is though, it's much more manageable.

“Good, yet needs work”

Pros

It seamlessly manages and books appointments for my clients, making the process smooth and efficient.

Cons

I find Simple Practice's interface to be confusing, making tasks more difficult than they need to be.

“Easy to use”

Pros

Ordering products online or by phone is incredibly simple and convenient for me.

Cons

There isn't much variety to choose from within the platform.

“Excellent choice for new clinicians”

Pros

I love how simple and user-friendly SimplePractice is, especially for new mental health professionals adjusting to the business side of mental health services.

Cons

I find billing to be tricky, especially as a beginner not familiar with the process. The reminders can feel overwhelming, and I think a more organized structure would be helpful.

“user friendly EMR”

Pros

This EMR is very user friendly and genuinely simple to work with. The whole setup feels organized and the program keeps everything organized without making the process complicated. Using it day to day has been smooth and it's been a lot easier to manage my tasks because the workflow is simplified.

Cons

Nothing to complain about honestly, I only have positives. No real downsides to mention.

“User-friendly software”

Pros

The software is really easy to use, and finding my way around its features is simple.

Cons

The cost is slightly higher compared to similar products.

“Outstanding therapy management”

Pros

SimplePractice has been an incredible tool for our team as we venture into human therapy alongside our animal therapy.

Cons

I do not have many dislikes about Simple Practice. It has proven to be incredibly valuable to our team.

“User Friendly EMR”

Pros

It's user-friendly, easy to use, and a simplified program.

Cons

CAN'T think of any cons; Simple Practice has been excellent for me.

“Great for scheduling and communicating”

Pros

SimplePractice integrates the calendar with Google Calendar and provides appointment reminders, leaving little to be desired.

Cons

Dealing with customer support is frustrating due to long response times.

“helpful plans, frustrating account access”

Pros

Treatment plans ended up being genuinely helpful and the way the clients were organized made the workflow feel more structured. Having clear plans and a more organized setup was a real plus while using the platform.

Cons

Account access turned into a mess right away I got locked out with no clear way to fix it. When I reached out for help, the service worker wouldn't connect me with a supervisor and refused to give me a phone number to explain my situation more fully. They also wouldn't offer even a short time window for me to retrieve my records so I could properly close my account. The tone felt condescending and controlling and it came across as completely unwilling to assist. To make matters worse, my therapy notes were essentially held hostage until I contacted my previous therapist, who was listed as the owner of the account. That therapist left the agency more than a year ago and both of us had assumed ownership had already been transferred to me. The service worker claimed an email was sent to both of us but neither of us received it. Overall, I'm really dissatisfied with SimplePractice.

“Electronic Health Recorda”

Pros

The platform is ease of use is consistent throughout it is very intuitive.

Cons

Issues with connections and customer support are noticeable.