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Overview

Sycle is a leading practice management software for the hearing care industry, combining EHR and billing in a HIPAA-compliant platform. It integrates seamlessly with external systems like Noah, enhancing workflow efficiency. While some users find the interface outdated, its reliability and robust features make it a trusted industry solution.

Sycle Specifications

  • Appointment Management/Scheduling
  • Patient Portal
  • Billing and Invoicing
  • Claims Management

Sycle Features

Schedule Management

Sycle features comprehensive management of the entire practice calendar, providing one-click visibility across the office. It enables simplified scheduling, streamlines the documentation process, and is automatically linked to billing and patient communication tools to reduce missed appointments and optimize daily operational flow.

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Multi-Clinic Management

This powerful tool supports the complexity of managing operations across multiple clinics or locations simultaneously. It provides centralized oversight, ensures consistent data and workflows across all sites, and allows owners and administrators to quickly assess performance metrics and make informed business decisions regarding scale and resource allocation.

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Provider Mobile Calendar Sync

This feature ensures that patient scheduling data, appointment details, and provider availability are constantly synchronized with individual staff mobile calendars. This seamless integration provides instant, real-time access to the most current schedule of information outside the office, maximizing team coordination and reducing potential conflicts or scheduling errors.

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Text And Email Appointment Reminders

The system automates the delivery of professional appointment reminders directly to patients via both text message and email. This functionality enhances patient engagement, drastically reduces the instance of no-shows and missed appointments, and allows front-office staff to focus their time and energy on direct patient intake and care.

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Patient Summary

The patient summary feature consolidates all critical patient information—including demographics, account status, clinical notes, and hearing history—onto a single, easily digestible screen. This immediate access to a comprehensive patient overview ensures providers and staff can quickly review the patient's context, leading to faster service delivery and more accurate, informed care decisions during every interaction.

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Pros And Cons of Sycle

Pros

  • Custom form builder enables the office to take all documentation digital

  • Streamlined workflows increases efficiency and reduces dual data entry errors

  • Built by and for hearing healthcare professionals

Cons

  • The user interface UI design is often cited as feeling outdated

  • Searching for inventory details can be unnecessarily difficult

Sycle Reviews

Total 1 reviews

4

All reviews are from verified customers

Rating Distribution

5

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0%

4

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100%

3

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2

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1

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Share your experience

A
Anonymous

Mid Market, 51-100 employees

4.0

“patient organization that works”

Pros

Being able to manage everything in one place and keep all of my patients well organized has been really helpful.

Cons

One thing that gets frustrating is not being able to keep multiple windows open without losing progress. For example if I'm working on a patient's invoice and haven't saved it yet but need to quickly book another appointment opening the schedule closes the invoice and all that work is gone.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Frequently Asked Questions

What level of support does Sycle offer?

Sycle offers comprehensive support through phone, email, and live training. Users can also access webinars and tutorials through Sycle Learn.

What language does Sycle support?

Sycle primarily supports English. Some documentation (such as for Noah Sync) is also available in Japanese, but the main interface and support are in English.

What types of pricing plans does Sycle offer?

Sycle offers two pricing plans — Private Practice Standard and Private Practice Plus — both available through custom pricing based on the size and needs of your practice. Contact us to get a Sycle cost quote.

What other apps does Sycle integrate with?

Sycle integrates with QuickBooks, allowing for seamless data management, billing, and patient record synchronization.

Does Sycle have a mobile app?

Sycle does not offer a standalone mobile app.

Does Sycle offer an API?

No, Sycle software does not offer an API.

Who are the typical users of Sycle?

Sycle is best suited for audiology clinics, multi-location practices, and hearing care professionals, offering tools to simplify scheduling, billing, and patient management.